Setup Assistant cannot find my Router.
If the Setup Assistant
is not able to find the Router during the installation process,
please check the following items:
1.
If the Setup Assistant
is not able to find the Router during the installation
process, there may be third-party firewall software installed on the computer
attempting to access the Internet. Examples of third-party firewall software
are ZoneAlarm, BlackICE PC Protection, McAfee Personal Firewall, and
Norton Personal Firewall. If you do have firewall software installed on your
computer, please make sure that you properly configure it. You can determine
if the firewall software is preventing Internet access by temporarily turning it
off. If, while the firewall is disabled, Internet access works properly, you will
need to change the firewall settings to function properly when it is turned on.
Please refer to the instructions provided by the publisher of your firewall
software for instructions on configuring the firewall to allow Internet access.
2.
Unplug power to the Router for 10 seconds, and then plug the power back
into the Router. Ensure that the Router’s “router” LED is on; it should be solid
BLUE. If not, check to make sure that the AC adapter is connected to the
Router and plugged into a wall outlet.
3.
Ensure that you have a cable connected between the network (Ethernet) port
on the back of the computer and one of the “to Wired Computers” ports on the
back of the Router.
Note:
The computer should NOT be connected to the port labeled “to
Modem” on the back of the Router.
4.
Try shutting down and restarting your computer, then rerunning the Setup
Assistant.
If the Setup Assistant is still unable to find the Router, reference the section titled
“Manually Configuring Network Settings” for installation steps.
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