
• Type in a ping command, specifying the sensor IP address as an argument. You should see a series of responses from the camera:
• You should also see the Packets Received and Packets Sent count on the Ethernet I/O Status page in the camera increment by at
least 4.
• If the output of the ping command shows request timeouts, try the following:
• Verify that the camera is located on the correct subnet, has the correct IP address, and is connected to the correct switch or
router.
• If you are running several overlapping subnets, you may want to consult your IT person to ensure that the routing for the network
is configured correctly.
• If you are trying to access the camera through a gateway or a VPN router, please verify that these devices are configured such
that they allow traffic from iVu camera to reach the destination device.
iVu Plus User's Manual
144
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