B9Creations Core Series Printer User Manual Rev. A-3
04-14-2020
12.4 Information on Manufacturer and Electrical Specification – Product Label
See Section 2.1 for Symbol Definition
13 Trouble Shooting Guide
If an error develops in the function or operability of the
B9Creations Core Series
or
B9Create
software,
confirm that all possible remedies for the error have been performed prior to contacting B9Creations, LLC
support. If an error is encountered, follow each “Possible Causes” and “Remedy” in order of listing in the
table.
Error description
Possible Causes
Remedy
1 The printer does not
turn on when
pressing the Function
button.
Printer has not completed
booting up
Check Function button to see if
it is blinking. If it is slowly
blinking, printer is booting up.
Wait for printer to complete
boot cycle.
Printer requires a re-boot
Turn rear On/Off button “Off.”
Wait 15 seconds. Turn rear
On/Off button “On.”
Main connecting cable
disconnected from mains or
printer.
Connect the main cable to
mains and printer
Rear On/Off switch off
Turn On the rear On/Off switch
No power to mains outlet
Inspect in-house electrical fuses
or breaker switch
Defective power supply
Confirm LED lit on power supply