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AXIS T8504–E Outdoor PoE Switch

Troubleshooting

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Содержание T8504-E

Страница 1: ...AXIS T8504 E Outdoor PoE Switch User Manual ...

Страница 2: ...ations 3 General information 5 Features 5 User access and security 5 First time configuration 7 Unit identification over IP network 8 Web interface 9 Web interface menu 9 SSH serial interface 15 Main menu 15 SNMP monitoring and configuration 18 Enable SNMP 18 SNMP MIBs 18 SysLog Message 20 Troubleshooting 22 Support 22 Learn more 23 2 ...

Страница 3: ...n technicians with knowledge about Basic concepts and terminology of networking Network topology including VLAN Network protocols User authentication protocols including RADIUS and TACACS Related documentation For additional information see the following documentation Product installation guide RFC3621 SNMP MIB and private MIB Creating certificate for T8504 E secured web server Abbreviations Abbre...

Страница 4: ...digest algorithm SNMP Simple Network Management Protocol SSH Secure Shell SSL Secure Sockets Layer SysLog System Log TACACS Terminal Access Controller Access Control TFTP Trivial File Transfer Protocol TLS Transport Layer Security VLAN Virtual Local Area Network 4 ...

Страница 5: ...rnet port 8K internal MAC address lookup engine VLAN Access Trunk and Filtered trunk Auto MDIX 10KB jumbo frames PoE capabilities The following PoE options are available Two 4Pair PoE ports which deliver up to 60 W per port Two IEEE 802 3at PoE ports which deliver up to 30 W per port PoE enable disable to enable or disable PoE ports power output Ethernet data is always enabled Remote device reset ...

Страница 6: ...rd is managed locally by the device RADIUS Username and password is authenticated by RADIUS server over the network TACACS Username and password is authenticated by TACACS server over the network Security Web HTTP and HTTPS SNMPv2 SNMPv3 and SSH used for accessing the unit offer different levels of security strength Also RADIUS and TACACS used for remote user authentication offer different securit...

Страница 7: ...rn off the unit Wait 10 seconds then turn the unit back on 4 A SysLog message appears after approximately 15 seconds Identify the unit Link local IPv6 address A Link local IPv6 address always starts with FE80 5 Open a command window on your computer For Windows 7 go to Start and type cmd For Windows 8 press the WINDOWS key and the R key then type cmd 6 Type ipconfig to identify the virtual interfa...

Страница 8: ...nfiguration is made and later again after VLAN configuration is done SysLog message 0 contains all the information which is required to be able to provide access to the unit over the network Example MsgID 000 System UP APP v3 51 06 BOOT v3 16 RST Power On BOOT 0 APP OK Host axis 00055A034B49 MAC 00 05 5a 03 4b 49 VLAN YES VLAN_MNGR 5 VLAN_UPLINK_PORT 3 VLAN_UPLINK_MODE TRUNK DHCPv4 No IP1v4 192 16...

Страница 9: ...us if it is enabled disabled delivering power etc Power usage Reports the actual power consumption and the maximum power it can deliver PoE reset Click Reset to turn off the PoE port power and restore the PoE power back on Note A PoE port which is disabled by SSH or SNMP will be enabled after a PoE reset Total power usage Reports the aggregated power consumed by all PoE ports and the percentage of...

Страница 10: ... used to encrypt web network traffic Note To eliminate web browser warning whenever accessing the unit over HTTPS add an exception rule to the web browser telling the web browser that the website is legitimate or upload a unit self signed CA signed certificate RADIUS TACACS RADIUS TACACS enables remote user authentication when user accesses the unit over web or SSH Username and password are then a...

Страница 11: ...re all RADIUS TACACS parameters leaving the Enable authentication disabled 2 Save the configuration If not the parameters will be restored to saved values after each test erasing any unsaved value 3 Type the username and password 4 Click Test configuration A waiting message will appear followed by either OK or FAIL 5 If needed change and save the configuration and test again 6 When the test result...

Страница 12: ... used whenever the port is configured as Access The unit internal management port acts as access only It can only be reached from a single management VLAN ID TRUNK Filter unknown VLAN Configure the VLAN Trunk port as filtered or unfiltered Enabled Only data flow from some VLAN IDs specified in the Trunk VLANs list passes through VLAN Trunk port All other VLAN tagged traffic is discarded Disabled D...

Страница 13: ... authentication and DES encryption SHA DES SHA authentication and DES encryption MD5 AES MD5 authentication and AES encryption SHA AES SHA athentication and AES encryption SNMPv3 notification Trap Parameter Description User name Configure SNMPv3 notification username string Authentication password Configure SNMPv3 notification password to be used by MD5 SHA Privacy password Configure SNMPv3 notifi...

Страница 14: ...CACS is disabled The option to access the unit over the network as before is maintained Restore all factory values restores the unit to full default factory setting Unit IP is set to 192 168 0 254 and VLAN is disabled Firmware upgrade A firmware upgrade upgrades only the internal network manager PoE firmware is unchanged The upgrade can take up to 10 minutes During this time network switching func...

Страница 15: ...ser to try and reconnect over SSH later Note Non active SSH sessions no keystrokes by the remote user are terminated automatically after three minutes Main menu To easily identify the accessed unit the unit hostname string is shown to the right of the Main menu title This is especially useful when the user has multiple units View menu View menu provides information on PoE ports status network para...

Страница 16: ...TP server the message incorrect is shown System local time Information about unit local time GMT plus time zone shift Whenever the unit is unable to obtain NTP time from an NTP server the message incorrect is shown Configuration and maintenance menu Go to Configuration and maintenance menu to configure or reset the unit or to update software Menu item Description 1 Enable Disable PoE port Enable o...

Страница 17: ...default gateway to ensure network connectivity Enable or disable auto ping to default gateway When enabled the unit verifies proper network connectivity by pinging default gateway every 12 seconds IPv4 DGW or IPv6 DGW After 10 consecutive ping failures network management module resets itself without affecting PoE ports Ping remote host Go to Ping remote host to test network connectivity issues 17 ...

Страница 18: ...word privacy password and encryption methods match your SNMP trap manager configuration Go to PoE MIB and enable PoE notifications to get notifications about changes in PoE port status unit power consumption exceeds or falls below a certain level etc SNMP MIBs Several MIBs are supported by the SNMP manager Network MIBs Various network MIBs such as RFC1213 MIB II can be used for providing network s...

Страница 19: ... OiDs are supported by the SNMP private MIB OiD name Type R W Description poePortConsumptionPower R PoE port power consumption Watt poePortMaxPower R PoE port maximum available power Watt poePortType R PoE port type two pair 30 Watt four pair 60 Watt mainVoltage R Unit power supply voltage Volt 19 ...

Страница 20: ...nal network manager resets itself Application version Boot version Reset cause Boot status Unit hostname Unit MAC address VLAN Yes No If yes VLAN ID is also provided VLAN ID is used to manage the unit Which port and if the port is configured as Access or Trunk IPv4 address static HDCPv4 All IPv6 address static DHCPv6 Message is sent in broadcast format 255 255 255 255 to any SysLog server connecte...

Страница 21: ... to SysLog server 1 and 2 13 DHCPv6 is sent only the first time DHCPv6 address is obtained either by switching from static to DHCPv6 or on power up Unit hostname Unit MAC address DHCPv6 address Message is sent in broadcast format 255 255 255 255 to any SysLog server connected over LAN and to SysLog server 1 and 2 14 Invalid VLAN configuration is sent when the unit upon power up detects that curren...

Страница 22: ...NMP manager IP matches 4 Verify that the trap community string matches the remote SNMP manager trap configuration 5 Turn off the firewall on the SNMP manager station or allow UDP port 162 to pass through it SysLog server IP is properly set but log messages are not received Turn off the host firewall or allow UDP port 514 to pass through it Logging in to the unit does not work since RADIUS TACACS w...

Страница 23: ...assistance please contact appropriate channels according to your AVHS license agreement to ensure a rapid response Should you require any technical assistance please contact ADP Helpdesk to ensure a rapid response Learn more Visit Axis learning center axis com academy for useful trainings webinars tutorials and guides 23 ...

Страница 24: ...User Manual Ver M1 9 AXIS T8504 E Outdoor PoE Switch Date August 2018 Axis Communications AB 2018 Part No T10126544 ...

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