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Troubleshooting

FRITZ!Box Fon 5113

51

8

Troubleshooting

Help for Errors

This chapter provides assistance if you are not able to open the user in-
terface of your FRITZ!Box, if you are having problems with the Internet
connection, or if you want to change the IP settings on your computer.

8.1

Errors Opening the User Interface

If an error message is returned when you open the user in-
terface, this can have various causes. Check the possible
causes and attempt to resolve the error.

Restarting the FRITZ!Box

The user interface cannot be opened or does not react.

Inconsistencies within the FRITZ!Box.

1.

Restart the FRITZ!Box.

Remove the power cable from the socket.

2.

Wait about five seconds before reconnecting to the
power supply.

3.

Try again to open the FRITZ!Box user interface by en-
tering

fritz.box

in the address field.

Possible Cause

Remedy

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Содержание FRITZ!Box Fon 5113

Страница 1: ...Installation Configuration and Operation FRITZ Box Fon 5113 ...

Страница 2: ...nd impairments of quality which may arise in connection with the use of this product AVM will not be liable for damages arising directly or indirectly from the use of the manual or the software nor for incidental or consequential damages except in case of intent or gross negli gence AVM expressly disclaims all liability for the loss of or damage to hardware or software or data as a result of direc...

Страница 3: ...Connecting to the DSL Line 18 3 6 Connecting with the Analog Telephone Line 20 3 7 Connecting a Telephone Fax or Answering Machine 21 4 Opening the User Interface 22 4 1 Password Protection 22 4 2 Saving Settings 23 5 Internet Connections 24 5 1 Configuring the Internet Connection Using the Wizard 24 5 2 Configuring the Internet Connection Manually 24 6 Telephone Connections 26 6 1 Entering your P...

Страница 4: ...utomatically 57 9 Uninstalling the FRITZ Box 62 II PRODUCT DETAILS AND USEFUL INFORMATION 63 1 Product Details 63 1 1 Cables 63 1 2 LEDs 65 1 3 Technical Specifications 66 1 4 Declaration of CE Conformity 67 1 5 Disposal 68 2 More about Networks 69 2 1 Network Overview 69 2 2 IP Settings 71 2 3 UPnP Settings 72 2 4 IP Address 72 2 5 DHCP Server 73 2 6 Subnetwork 74 2 7 Changing the Network Setting...

Страница 5: ...3 5 4 Customer Service Guide 77 4 1 Documentation 77 4 2 Information in the Internet 78 4 3 Updates and Software 78 4 4 Support from the Service Team 79 Glossary 81 Index 96 FBFon5113 e book Seite 5 Mittwoch 7 Juli 2010 3 40 15 ...

Страница 6: ...to assist you in work ing with the FRITZ Box This symbol indicates important instructions that must be observed to avoid malfunctions Highlighting Function Examples Quotation marks Keys Buttons Settings pages Menus Commands File paths File names F1 key Help Advanced Edit Paste Copy C My Documents Documentation Underlined text Text input fritz box Pointed brackets Joker MSN Bold Emphasis Do not cli...

Страница 7: ...rdous components and should only be opened by authorized repair technicians Handling the FRITZ Box You can either place FRITZ Box on a horizontal surface or mount it on a wall Please note the following Place or hang the FRITZ Box in a dry location that is free of dust and protected from direct sunlight Do not place FRITZ Box on excessively heat sensitive surfaces as the base of the device can heat...

Страница 8: ...ep sufficient distance from potential sources of interference like microwave devices or electric devices with large metal housings For detailed information about the symbols numerals and function keys used in the manual see the section Symbols and Highlighting from page 6 and Instruc tions for Operation at the Telephone from page 32 FBFon5113 e book Seite 8 Mittwoch 7 Juli 2010 3 40 15 ...

Страница 9: ...d the analog fixed line network The Internet connection is available for all connect ed computers Possibilities for connecting FRITZ Box PBX Two analog telephones fax machines and answering ma chines can be connected to FRITZ Box Connecting Computers A computer can be connected directly to the FRITZ Box using the LAN port You can also connect a network hub or switch to the LAN port so that even mo...

Страница 10: ...is equipped with an integrated firewall The integrated firewall protects your network from attacks from the Internet as long as the FRITZ Box is operated as a router Network Devices Other network devices can also be connected to the net work ports of the FRITZ Box for instance game consoles Operating Systems Supported The FRITZ Box can be connected to computers with Win dows operating systems the ...

Страница 11: ...wer supply unit with a cable for connection to the power mains one DSL telephone cable for connecting the FRITZ Box to your DSL line one network cable for connection to a computer or a network one FRITZ Box CD with installation Help documentation for all enclosed AVM products one quick guide FBFon5113 e book Seite 11 Mittwoch 7 Juli 2010 3 40 15 ...

Страница 12: ... for instance Internet Explorer version 6 0 or higher or Firefox version 1 5 or higher DSL line ITU G 992 1 standard ITU G 992 3 stan dard ITU G 992 5 standard for connection via network cable computer with a network port network adapter stan dard Ethernet 10 100 Base T for fixed line telephony one analog telephone line FBFon5113 e book Seite 12 Mittwoch 7 Juli 2010 3 40 15 ...

Страница 13: ... FRITZ Box CD The Installa tion Help presents instructions on the screen guiding you through the steps required to launch operation of the FRITZ Box 1 Insert the FRITZ Box CD in the CD ROM drive of your computer The Installation Help starts automatically 2 Follow the instructions in the Installation Help to pre pare the FRITZ Box for operation At the conclusion of the Installation Help you will be...

Страница 14: ...e 15 3 Connecting FRITZ Box to the computer s see the section Connecting the Computer on page 15 4 Connecting FRITZ Box to DSL see section Connect ing to the DSL Line from page 18 5 If you would like to use the FRITZ Box to make calls over your analog telephone line please read section Connecting with the Analog Telephone Line on page 20 6 If you want to make telephone calls and fax using the FRIT...

Страница 15: ...nnecting the Computer If you would like to surf the web using the FRITZ Box or to open the FRITZ Box user interface then you must connect a computer with the FRITZ Box Connection Szenarios Note the following when connecting computers to the FRITZ Box A computer can be connected to FRITZ Box s LAN port directly or using a USB hub switch The way a computer is connected to the FRITZ Box is the same r...

Страница 16: ...rt on the FRITZ Box Connecting Set aside the network cable yellow from the FRITZ Box package 1 Switch on your computer 2 If you work with a Linux operating system use YaST to configure your network card with the setting DHCP if this setting is not already configured Insert one end of the LAN cable to the computer s network adapter 3 Connect the other end of the network cable to one of the sockets ...

Страница 17: ...TZ Box via LAN Connecting FRITZ Box to a network hub Connecting Set aside the network cable yellow from the FRITZ Box package 1 Connect one end of the LAN cable to the uplink port of the network hub or switch 2 Connect the other end of the cable to the socket on the FRITZ Box labeled LAN The FRITZ Box and network hub are now connected with each other FBFon5113 e book Seite 17 Mittwoch 7 Juli 2010 ...

Страница 18: ...If you have a DSL line without a telephone line connect the FRITZ Box to DSL using the DSL cable gray 1 Insert one end of the DSL cable into the socket on the FRITZ Box labeled DSL TEL 2 Insert the other end into the appropriate socket on your telephone socket The green Power LED stops flashing after a short time and remains lit to signalize that FRITZ Box is ready for In ternet connections over D...

Страница 19: ...of the two gray ends of the cable to the port labeled DSL TEL 2 Then connect the shorter gray end of the cable to the appropriate socket on the DSL splitter The green Power LED stops flashing after a short time and remains lit to signalize that FRITZ Box is ready for In ternet connections over DSL The black branch of the Y shaped cable is for con nection to the telephone line see page 20 FBFon5113...

Страница 20: ...side the Y shaped cable gray black delivered in the package This cable is a combined DSL telephone cable 1 Connect the longer gray end of the cable to the sock et on the FRITZ Box labeled DSL TEL 2 Then insert the black plug into the appropriate jack of your DSL splitter Now the FRITZ Box and the analog telephone line are con nected FBFon5113 e book Seite 20 Mittwoch 7 Juli 2010 3 40 15 ...

Страница 21: ...u can connect two analog terminal devices like tele phones fax machine or answering machine to the FRITZ Box Analog equipment with an RJ11 plug are connected to the RJ11 sockets FON 1 and FON 2 These two jacks are lo cated on the back panel of the FRITZ Box Connecting an analog telephone to an RJ11 jack Now your analog device is connected with the FRITZ Box FBFon5113 e book Seite 21 Mittwoch 7 Jul...

Страница 22: ...your computer 2 Enter fritz box in the address line of the browser The fritz box address entry in the address field of an Internet browser The FRITZ Box user interface opens 4 1 Password Protection Use the password protection set up for the user interface to protect your settings and all information in the FRITZ Box from unauthorized access Here is how to set up the password protection in the FRIT...

Страница 23: ...gain in order to reconfigure your settings or re store the settings you saved during previous operation 4 2 Saving Settings The settings you made in the FRITZ Box can be saved as a file on your computer This file contains all user defined settings including the account information for the Inter net and telephony connections This settings file can be loaded back into your FRITZ Box at any time The ...

Страница 24: ...ds menu command 3 Click the Set Up Internet Connection Wizard and fol low the instructions Once configuration has been completed all of the com puters connected with the FRITZ Box can be used to surf the Internet without any further settings required 5 2 Configuring the Internet Connection Manually Changes to the Internet connection settings can be made in the FRITZ Box user interface Proceed as f...

Страница 25: ...rnet Service Provider 6 As a final step click Apply If the FRITZ Box is connected to a cable modem a DSL mo dem or a router or integrated into an existing network you must also configure your Internet connection as de scribed above To do so enable the expert settings in the System Expert Mode menu FBFon5113 e book Seite 25 Mittwoch 7 Juli 2010 3 40 15 ...

Страница 26: ...ephone numbers entering fixed line telephone numbers changing numbers already entered deleting entered numbers Entering New Internet Telephone Numbers In order to be able to make calls via the Internet with the FRITZ Box you will need an Internet telephone number from an Internet telephony provider Enter the Internet telephone number in the FRITZ Box In the Settings area of the FRITZ Box user inte...

Страница 27: ...ephony Devices For the configuration of telephony equipment the Con figure Telephony Devices Wizard is available in the FRITZ Box Telephony Devices Supported The following telephony devices are supported by the FRITZ Box telephones analog telephones analog telephones with an integrated answering machine answering machine If you have connected an analog answering machine to the FON 1 or FON 2 jack ...

Страница 28: ...ther the tele phone should react to all calls or only to calls for certain telephone numbers fax machine kind of connection used to connect the fax machi ne with the FRITZ Box internal name for the fax machine Number used to send faxes This entry defines whether outgoing faxes are sent via the Internet or the fixed line network Call acceptance Here you define the numbers to which the fax machine s...

Страница 29: ... Calls The telephone number block of the FRITZ Box offers you the following options blocking of numbers and number ranges for outgoing calls From the FRITZ Box no outgoing calls to a blocked number range are possible In this manner you can block connections to certain mobile networks for in stance blocking telephone numbers for incoming calls For incoming calls you can block certain numbers to avo...

Страница 30: ...on is located in the Settings Advan ced Settings area in the Telephony menu Dialing Rules Dialing rules specify when calls are conducted on the fixed line network and when they take place over the In ternet All connections to number ranges for which a dialing rule has been defined are established using the specified con nection type Menu The Dialing Rules menu is located in the Settings Ad vanced ...

Страница 31: ...owledgment Tone Entries input on the telephone are confirmed with ac knowledgement tones see also Audible Signals on page 33 Entries made correctly are confirmed with a positive acknowledgement tone a single tone of one second in length If the entry was not successful because of an incor rect key sequence for instance you hear a negative acknowledgment tone an intermittent tone broken into interva...

Страница 32: ...bbreviation Ext used here enter the number 1 2 or a higher number corresponding to the extension you would like to configure MSN Enter an ISDN number MSN In place of the abbreviation MSN used here enter the complete MSN desired wit hout any dialing prefix DNo Enter an external telephone number desti nation number In the place of the abbreviation DNo en ter the complete number of the external line ...

Страница 33: ...not necessary to save the configuration immediately after every change You may first configure all of your settings as desired and then save them perma nently Audible Signals Time in seconds Ring Busy signal Internal dial tone External dial tone Positive confirmation Neg acknowledgment Call waiting Calls External call Internal call Call back 0 1 2 3 4 5 6 Internet telephony Registration error Fixe...

Страница 34: ...t the specified extension The Do Not Disturb setting will remain enabled until it is disabled Period Alternatively you can enter a Do Not Disturb period during which the telephone will not ring At the extension for which a Do Not Disturb period is to be configured define Saving Permanently N Pick up the handset r91ss Save all settings permanently by dialing the sequence shown at left O Hang up the...

Страница 35: ...elephones connected to the FRITZ Box can be used for an alarm call The alarm can be configured individually for each connected telephone First enter on the telephone the time at which you would like to be awakened and save this entry Then enable the alarm function Example The telephone should ring to wake you at 07 00 a m Enter the value 0700 as the Time and save this setting Enabling Do Not Distu...

Страница 36: ...tion is ac tive Configuring the Alarm for a Telephone r881s Time s Ext s defines for the extension Ext the time at which the telephone should ring r91ss saves the settings Enabling Disabling the Alarm r881ss enables the alarm function for all ex tensions on which a time was set r881r disables the alarm function for all ex tensions When call waiting is enabled modem and fax connec tions may be inte...

Страница 37: ...uld like to conduct only certain calls with the Call er ID suppressed prefix the number dialed with a keypad sequence This enables CLIR only for the current connec tion Disabling Call Waiting N Pick up the handset r2 Ext s1s Dial the sequence shown at left r91ss Save your settings if desired by dialing the sequence shown at left O Hang up the handset Enabling CLIR Permanently N Pick up the handset...

Страница 38: ...nce shown at left Now you hear the external dial tone M Dial the number you want to call This feature is only effective if your telephone supports CLIP Enabling Display of Incoming Caller ID CLIP N Pick up the handset r50 Ext s1s Dial the sequence shown at left r91ss Save your settings if desired by dialing the sequence shown at left O Hang up the handset Disableing Display of Incoming Caller ID C...

Страница 39: ...or an extension can be rejected using the Busy on Busy feature This means that the user hears a busy sig nal whenever the extension is busy Disabling Automatic Outside Dialing N Pick up the handset r1 Ext s0s Dial the sequence shown at left r91ss Save your settings if desired by dialing the sequence shown at left O Hang up the handset Enabling Automatic Outside Dialing N Pick up the handset r1 Ext...

Страница 40: ...g procedure For this entry you can use settings already made or circumvent the settings currently configured In this case the dialing rules are suspended for the given dialing procedure By entering precisely which Internet telephony account should be used it is possible to have the dialing proce dure conducted via a certain Internet telephone number even though this number was never previously con...

Страница 41: ... specified Internet telephone number For P enter the position of the In ternet telephone number in the List of Inter net Telephone Numbers Dialing Internal Calls with Automatic Outside Dialing N Pick up the handset You can hear the exter nal dial tone immediately since the exten sion is set for automatic outside dialing ss Ext If you would like to make an internal call to one of the extensions dia...

Страница 42: ...or instructions on how to turn the Call Waiting function on and off see the section Call Waiting on page 36 Picking up a Call N Pick up the handset s09 Dial the sequence shown at left P The call is now connected to your extension You are now connected to the caller Accepting or Reject Waiting Calls R2 To accept a waiting call dial the sequence shown at left Your original call is now on hold R1 To ...

Страница 43: ...aller 2 to Caller 1 dial the sequence shown at left Call 1 P Caller 1 is now active again and Caller 2 is on hold R2 To switch back again from Caller 2 to Caller 1 di al the same sequence In this way you can alter nate between the two connections Ending Hold O The caller on hold hangs up You can continue talking on the active connection R1 You end the active connection by dialing the se quence sho...

Страница 44: ...second conversation while your first call is on hold R3 Dial the sequence shown at left to begin a three party conference call D Now all three participants can confer together If either of the other two parties hangs up your connection with the remaining participant re mains active O You can end the three party call by hanging up the handset R2 You can also switch from the three party call back to...

Страница 45: ...xternal number Call 2 P If the call is answered you can consult on this line The original caller is still on hold R If the number you dialed is busy or the call is not answered press the Hold button again to return to Caller 1 R1 To switch back to Caller 1 after talking on the second connection dial the sequence shown at left Call 1 is now active again If you return to Caller 1 by pressing the Hol...

Страница 46: ...Transferring Calls Call 1 P You are talking to Caller 1 R Press the Hold button Caller 1 is now on hold ss Ext To establish a connection to Caller 2 dial the star key twice and then her or his extension number Call 2 P You can now talk with Caller 2 O To transfer the Caller 1 to Caller 2 simply hang up the handset FBFon5113 e book Seite 46 Mittwoch 7 Juli 2010 3 40 15 ...

Страница 47: ...e handset M Dial the external number of the first party Talk R Press the Hold button M Dial the number for your second external call You can now conduct a second conversation while your first call is on hold To clear your connection while allowing the external parties to continue the call connect the parties with each other R4 Dial the sequence shown at left The connection on hold and the active c...

Страница 48: ...d R3 Dial the sequence shown at left to begin a three par ty conference call D Now all three participants can confer together If eit her of the other two parties hangs up your connec tion with the remaining participant remains active To clear your connections while allowing the exter nal parties to continue the call connect the parties with each other R2 You can also switch from the three party ca...

Страница 49: ...visable to activate the speaker phone function Enabling Room Monitoring N Pick up the handset or activate the speaker phone function of your telephone s4 level s number r Dial the sequence shown at left For Level enter a number between 1 the most sensi tive sound level and 8 For Number enter the number to be called This may be the number of another internal extension a 9 for an internal group call...

Страница 50: ...cific keypad messages Entering Keypad Sequences on an Extension with Automatic Outside Dialing N Pick up the handset sr Seq Dial the sequence shown at left Seq stands for the keypad sequence you received from your telephone carrier Entering Keypad Sequences on an Extension without Automatic Outside Dialing N Pick up the handset 0sr Seq Dial the sequence shown at left Seq stands for the keypad sequ...

Страница 51: ... returned when you open the user in terface this can have various causes Check the possible causes and attempt to resolve the error Restarting the FRITZ Box The user interface cannot be opened or does not react Inconsistencies within the FRITZ Box 1 Restart the FRITZ Box Remove the power cable from the socket 2 Wait about five seconds before reconnecting to the power supply 3 Try again to open the...

Страница 52: ...FRITZ Box does not work 1 In the web browser enter the following IP address in place of fritz box 192 168 178 1 2 If the user interface cannot be reached via this ad dress check the settings configured for your network adapter as described in section Obtaining an IP Address Automatically from page 57 Checking the IP Address The user interface of the FRITZ Box cannot be reached at the address fritz...

Страница 53: ...connection between the computer and FRITZ Box when the user interface is opened For this the automatic establishment of a Dial Up Networking connection must be disabled You can disable the automatic attempt to establish a Dial Up Networking connection The following example ex plains how to check the settings of Internet Explorer 6 1 Select the Connections settings page under Tools Internet Options...

Страница 54: ...ch to online operation Checking the Proxy Settings The user interface does not appear in the window of your web browser The proxy settings of the web browser prevent the user in terface from being opened Enter the DNS name and the IP address of the FRITZ Box as an exception in the proxy settings of the web browser 1 Select the Connections settings page under Tools Internet Options 2 Click the LAN ...

Страница 55: ...ect Tools Internet Options Security 2 If the Default Level button is not available for selec tion the Medium security level is already config ured which means that CGI scripts can be executed in the Internet browser 3 Proceed as follows if the Default Level button is available for selection 4 Select the Local Intranet icon and click the Si tes button 5 In the next window click the Advanced button ...

Страница 56: ...oceed as follows to open the FRITZ Box user interface using this IP address 1 Connect the FRITZ Box to the computer using the net work cable yellow See the section Connecting Computers to the LAN Port from page 16 for more in formation 2 Make sure that the computer obtains its IP address automatically You can check this setting in the com puter s IP settings see section Obtaining an IP Address Aut...

Страница 57: ...ess Automatically in Windows Vista 1 Click the Start button in the task bar and select Control Panel Network and Sharing Center 2 From the Tasks select Manage network connec tions 3 In the LAN or High Speed Internet area select the LAN connection between your computer and the FRITZ Box Click the right mouse button and select Properties 4 If the User Account Control window is displayed click Contin...

Страница 58: ... Inter net Protocol Version 6 TCP IPv6 as well The computer now receives an IP address from the FRITZ Box Obtaining an IP Address Automatically in Windows XP 1 Go to start Control Panel Network and Internet Connections Network Connections and double click the LAN connection icon of the network adapter connected to the FRITZ Box 2 Click the Properties button 3 Select Internet Protocol TCP IP in the...

Страница 59: ...licking OK The computer now receives an IP address from the FRITZ Box Obtaining an IP Address Automatically in Windows 2000 1 Select Start Settings Control Panel Network and Dial up Connections 2 Double click to select the Local Area Network con nection of the network adapter bound to the FRITZ Box 3 Click the Properties button 4 Double click to select Internet Protocol TCP IP in the list of netwo...

Страница 60: ... Properties of the Internet protocol TCP IP 6 Confirm your selection by clicking OK The computer now receives an IP address from the FRITZ Box Obtaining an IP Address Automatically in Mac OS X 1 Select the System Preferences in the Apple menu 2 In the System Preferences window click the Net work icon 3 In the Network window select the Built in Ether net entry from the Show drop down menu FBFon5113...

Страница 61: ...he Configure IPv4 drop down menu 5 Click Apply Now The computer now receives an IP address from the FRITZ Box Obtaining an IP Address Automatically in Linux For comprehensive information and tips on the topic of network settings in Linux see for example www tldp org HOWTO NET3 4 HOWTO 5 html FBFon5113 e book Seite 61 Mittwoch 7 Juli 2010 3 40 15 ...

Страница 62: ...from the computer and uninstall the corresponding software LAN Port If the computer is connected to one of the LAN ports on the FRITZ Box simply remove the network cable If the computer is connected to the FRITZ Box via a net work hub or switch remove the network cable between the FRITZ Box and the network hub or switch FBFon5113 e book Seite 62 Mittwoch 7 Juli 2010 3 40 15 ...

Страница 63: ...TZ Box Fon 5113 to the DSL splitter and the ISDN NT or analog telephone line If you need a longer cable you can extend one or multiple ends of the combined cable using RJ45 double couplings Which ends of the cable you extend depends on the spa tial conditions at your location You will need the following components to extend the length of one or more ends of your DSL telephone cable 1 standard netw...

Страница 64: ...ment cable a longer cable or an extension use a standard STP type Shielded Twisted Pair 1 1 CAT5 Ethernet cable To ex tend the cable you will also need a standard CAT5 double coupling link to RJ45 You can use either straight cable or cross link cable All components are available from spe cialized vendors AVM recommends using a network cable no more than 100 meters long For a description of the exa...

Страница 65: ...ndby the device has electrical power and the DSL line is ready for operation flashes the device has electrical power the connection to DSL is being established or has been interrupted Internet on a telephone connection to the Internet is active flashes there are messages in your mailbox this function must be supported by your Internet telephony carrier Fixed Line no function DSL on an Internet con...

Страница 66: ... 10 100 base T Router Function DSL router DHCP server Firewall with IP masquerading NAT User Interface and Display Configuration and status messages via a web brows er on a connected computer Five LEDs indicate the condition of the device Physical Specifications Dimensions w x h x d approx 123 x 125 x 31 mm Supply voltage 230 V 50 Hz Maximum power consumption 8 5 W Average power consumption 6 W Fi...

Страница 67: ...MC Directive Electromagnetic Compatibility 73 23 EEC Low Voltage Directive Electrical equipment designed for use within certain voltage limits The following norms were consulted to assess conformity EN 60950 1 2006 CTR 3 1998 06 17 ETSI TS 101 388 V1 4 1 2007 08 ITU T G 992 1 ITU T G 992 2 ITU T G 992 3 ITU T G 992 4 ITU T G 992 5 ITU T G 994 1 ETSI ETR 328 1996 11 EN 55024 9 98 A1 10 01 A2 01 03 ...

Страница 68: ...p In accordance with European regulations and the Electri cal and Electronic Equipment Act ElektroG the FRITZ Box Fon 5113 as well as all devices and electronic compo nents contained in the FRITZ Box Fon 5113 package may not be disposed with household waste Please bring these to your local collection points for disposal FBFon5113 e book Seite 68 Mittwoch 7 Juli 2010 3 40 15 ...

Страница 69: ... networks The section Network Overview from page 69 introduces the net work overview of the FRITZ Box The sections IP Address from page 72 DHCP Server from page 73 and Subnetwork from page 74 explain when it may make sense to change the preconfigured network settings what the effects of these changes are and how to make the changes 2 1 Network Overview The FRITZ Box user interface shows an overvie...

Страница 70: ...ble Name This column displays the name under which the user or the network device is known to the FRITZ Box The name can be changed by clicking the button to edit the entry IP Address For network devices also displayed is the IP address with which the device is integrated into the FRITZ Box network Properties This column indicates whether port forward ing or child protection is enabled for the re ...

Страница 71: ...anently 2 2 IP Settings The IP settings of the FRITZ Box are preset upon delivery with the following values The IP address and the corresponding subnet mask yield the following values The following addresses are reserved for certain purpo ses Factory Settings All computers are located in the same IP network enabled IP address 192 168 178 1 Subnet mask 255 255 255 0 DHCP server enabled Network addr...

Страница 72: ...following sections Also note the additional information in the section Reserved IP Addresses on page 72 When Does It Make Sense to Change the IP Address You should change the IP address of the FRITZ Box if the following applies to your network You have an existing local IP network one subnet wi th several computers Fixed IP addresses are registered in the network set tings of the computer and you ...

Страница 73: ...h the FRITZ Box are located in a single subnet Fixed IP Addresses when the DHCP Server Is Enabled If you would like to configure fixed IP addresses on indi vidual computers connected with the FRITZ Box despite the enabled DHCP server please note the following The IP addresses must be from the IP network of the FRITZ Box The IP addresses may not come from the address range of the DHCP server Each I...

Страница 74: ...P network is enabled in the FRITZ Box If the factory settings were not changed this setting has the following effect The DHCP server of the FRITZ Box assigns all of the com puters connected with the FRITZ Box an IP address from the address range of the DHCP server This means that all of the computers connected with the FRITZ Box are located in the same IP network Disabling All computers are locate...

Страница 75: ...how expert settings and confirm this set ting by clicking Apply Here is how to change the network settings 1 Select the Advanced Settings System Network menu in the Settings area 2 Select the IP Settings tab 3 Click the IP Addresses button The IP Settings page is opened 4 Once all desired changes to the settings have been configured confirm by clicking OK to apply them Interface Address Pool of th...

Страница 76: ...e Internet use the Inter net Protocol IP IP is packet oriented This means that the data are broken down into data packets for transmis sion and IP takes care of the transport of the individual da ta packets through the Internet Language is also trans mitted in the Internet in this manner In opposition to this fixed line telephony transmits data in a line oriented manner In this case data are trans...

Страница 77: ...t the address www microsoft com 4 1 Documentation To take advantage of all commands and features of your FRITZ Box Fon 5113 consult the following documentation Help In the FRITZ Box user interface you can open the detailed Help by clicking the Help buttons Readme The Readme file contains current information which was not yet available at the time the manual was completed The Readme file is include...

Страница 78: ...nd various software for the FRITZ Box Fon 5113 for free downloading over the In ternet Firmware Use the Firmware Update Wizard on the FRITZ Box user interface to perform an update of your firmware In the Settings area open the Wizards Update Firm ware command to download the firmware from the Inter net and perform the update with a single mouse click Programs The Software menu in the Settings area...

Страница 79: ...ontains answers to questions our custom ers have frequently asked our Support team 5 If you do not find the answer you need in the FAQs AVM Support will assist you The support desk can be reached by e mail or by fax Support by E mail You can send us an English language e mail request at any time using the Service area of our web site The Ser vice area can be reached at www avm de en service From t...

Страница 80: ...ice Support staff will always check this number to ensure that you are a registered user Which operating system are you using e g Windows Vista or Windows XP At what step of the installation or in which applica tion does an error occur or an error message appear What is the exact wording of the message Which firmware does FRITZ Box use The firmware version is displayed on the Overview page of the ...

Страница 81: ... synchronization losses With a throughput rate of up to 12 Mbit s downstream ADSL2 offers considerably greater bandwidth than ADSL ADSL2 is completely downward compatible meaning that terminal equipment compliant with ADSL can also be op erated on ADSL2 lines although they cannot exploit the advantages of ADSL2 ADSL2 abbreviation for extended bandwidth Asymmetric Digital Subscriber Line 2 ADSL2 G ...

Страница 82: ...use button Depending on where you clicked the context menu contains only the most common menu commands for the given object If you are using an Apple computer press the Ctrl key while clicking instead Default Gateway see gateway DHCP abbreviation for Dynamic Host Configuration Protocol DHCP is a protocol for the dynamic negotiation of the op erating parameters for the TCP IP protocol TCP is a tran...

Страница 83: ...corresponding error message to the user If it receives the desired IP address instead the application can use the IP address to retrieve the destination desired by the user This hierarchical system of DNS servers is known as the Domain Name System The addresses of the DNS servers at which the Domain Name Service is to inquire by default generally are handed over to the computer by the Internet Ser...

Страница 84: ...ipating in the Internet must have a uniquely assigned public IP address Since only a limited number of such IP addresses is available they must be used sparingly That is why most of the Internet partici pants who dial in to the Internet receive a dynamic IP ad dress They are called dynamic because every participant receives a new public address that has not been assigned yet each time she or he di...

Страница 85: ...y in reacting to the demands of the operational environment integrating new functions requested by cus tomers and eliminating errors discovered after produc tion Fixed IP Address Fixed IP addresses are IP addresses which are permanent ly assigned to a computer or another device like a network printer Assigning fixed IP addresses makes sense in cases where a local network has a sufficiently large p...

Страница 86: ...system or the dialing soft ware whenever an ISDN Controller or DSL Controller estab lishes a connection to the Internet If a router is used for the shared Internet access in a local network the IP ad dress of the router must be entered as the default gateway in the TCP IP settings of each computer that wishes to use the Internet connection If the TCP IP setting is configured by means of a DHCP ser...

Страница 87: ...es can be public or private and also fixed or as signed dynamically See the corresponding entries in the glossary for more information IP Addressing Addressing is one of the main functions of the Internet Protocol IP Internet addresses can be written in deci mal octal or hexadecimal notation The FRITZ Box uses dotted decimal notation The four bytes of an address are represented by decimal numbers ...

Страница 88: ...tiple applications to exchange data with re mote sites at the same time a computer administers what are known as ports for the IP based protocols TCP and UDP Ports substantiate the point of access for the data packets delivered via the IP Internet protocol While the IP address determines the destination computer quite gen erally the port addresses the communication interface provided by an applica...

Страница 89: ...ly The private IP address of the given PC must be saved as the destination address for all of the packets arriving at the port Typical server applications which require port forwarding are FTP and Web servers To allow access to a computer via remote management software like Symantec s pcAny where or Microsoft s Remote Desktop or even use of a file sharing program like eDonkey the required ports mu...

Страница 90: ...tworks Subnet Mask The subnet mask indicates which part of an IP address is the network address and which the address of the com puter The network address defines what is called the sub net Example 1 IP address 192 168 178 247 Subnet mask 255 255 255 0 The assignment of the first three groups of numerals in the sub net mask indicates that the first three groups of numerals in the IP address define...

Страница 91: ...ion Server ACS belonging to the Internet Ser vice Provider The TR 069 protocol is also known under the alternative name CPE WAN Management Protocol CWMP It offers the possibility of setting up the terminal device Example 2 IP address 192 168 178 247 Subnet mask 255 255 0 0 The assignment of the first two groups of numerals in the sub net mask indicates that the first two groups of numerals in the ...

Страница 92: ...ptimization of ca pacity loads in a communication connection Especially for asymmetrical DSL connections using traffic shaping can prevent that a download is delayed or blocked by high upload traffic Data transfer in the Internet is generally based on the TCP IP protocol which waits for the remote site to confirm reception after sending one or more data packets Addi tional data packets are not sen...

Страница 93: ...ug Play standard that allows devices to network globally and to exchange services without a central server or computer UPnP allows devices from all kinds of manufacturers ste reo systems routers printers house controls to be con trolled via an IP based network with or without central control through a gateway It is based on a number of standardized network protocols and data formats Ex pressed sim...

Страница 94: ... that allow already existing analog telephones to be used even when the computer is switched off Various Internet Service Providers and telephony carriers provide SIP fixed line gateways for this purpose Such a gateway is used to produce voice connections between the Internet and conventional telephone networks In principle VoIP conversations are possible via every DSL access point but for conveni...

Страница 95: ...infrastructure of the Internet Using a Virtual Private Network it is possible to use all net work applications of the company network even from dis tant locations This means it is possible to use the advan tages of the network even over large geographical distanc es VPN facilitates optimum information flow without delay throughout the entire company even to offices in other lo cations E mail serve...

Страница 96: ...thout telephone line 18 electrical power 15 fax machines 21 LAN 17 network hub or switch 17 network port 16 sockets for analog terminal devices21 telephones 21 connecting answering machines 21 connecting fax machines 21 connecting telephones 21 consultation 45 contact for help 79 copyright 2 customer service 77 D declaration of CE conformity 67 declaration of conformity 67 defining connection type...

Страница 97: ... CD 13 without CD 14 instructions security 7 interfaces 66 Internet connection 24 configuring manually 24 configuring with the Wizard 24 Internet connections setting up 24 Internet telephone number entering 26 Internet telephony 76 telephony scenarios 76 IP address 72 factory settings 72 obtaining automatically in Linux 61 obtaining automatically in Mac OS X 60 obtaining automatically in Windows 2...

Страница 98: ... and interfaces 66 product details 63 R recovery electrical equipment 68 electronic equipment 68 recycling 68 room monitoring 48 S security operating instructions 7 user interface 22 serial number 80 service team 79 setting up Internet connection 24 on the telephone 33 telephony devices 27 settings network 71 obtaining an IP address automatically 57 save 23 telephony devices 28 shortening the dial...

Страница 99: ...ls 29 Call List 29 dialing rules 30 settings 28 telephone book 29 telephony devices setting up 28 supported 28 telephony scenarios 76 three party conference call 44 transferring calls 46 troubleshooting 51 U uninstallation removing FRITZ Box from the computer 62 update firmware 78 UPnP 93 settings 72 user interface opening 22 password protection 22 problems opening 51 save settings 23 V Voice over...

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