Page 26 - Client PC Setup - Windows 2000 Pro
PC Configuration
Client PC Setup - Windows 2000 Pro
Windows 2000 Modifications
On a machine with Windows 2000 Professional already installed, you
must
perform all
of the following in sequence
before
installation of CCC modules:-
1. The Client PC name must
not be
the same as the Server PC name. See either
pages 16 (Windows NT) or 23 (Windows 200/XP) for Server name definition. Also
see page 23 for changing the Client PC's name).
2. Map the Network Drive to the Server PC (see below).
3. Install the appropriate CCC licenses (see page 44).
4. Ensure that the guest account has been enabled (see page 21)
5. Alter the Event Log settings (see page 21).
6. Ensure that the regional options are set [e.g. for USA set it to English (United
States)] and that the Time is set to local time.
7. Make sure that the screen display properties have been set to the following:
•
Desktop Area is set to 800 by 600 pixels (minimum)
•
Color palette is set to True Color (32 Bit).
Map Network Drive
1. From the Windows desktop, right mouse click on the
My Computer
icon and
select
Map Network Drive
.
2. Select a Map Drive (e.g. F).
3. In the Folder section type
\\
server name
\
C$
Note:
You may need to
Connect using a different name
, i.e.
\\domain name\
Administrator
plus the password for the
domain name.
The
domain
name
can be a domain, server or workgroup name.
4. Make sure that the
Reconnect at logon
is also checked. Click on
Finish
. This
enables you to share the CCC files.
5. Enter
Connect As
(normally Administrator) and the password on the Server PC.
You are now ready to install the CCC applications as detailed in Installing CCC on
page 27.
Page 26 - Client PC Setup - Windows 2000 Pro
Compact Contact Center Installation Manual
PC Configuration
40DHB0002USBG Issue 4a (05/29/2003)
