Austria Email KRO, Инструкция по эксплуатации

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goods have been delivered shall apply.
14.
For the attainment of claims in accordance with Austrian product liability legislation, it should be noted
that:
Any possible claims from the product liability stated above which deal with damage caused by a failure
of a product (e.g. a person receives bodily injury, health is damaged or some other bodily part is
damaged by the product), are only justified when all the prescribed measures and requirements which
are needed for error-free and standard compliant operation of the device have been fulfilled. This
includes for example the mandatory and documented replacement of the anode, connection to the
correct operating voltage, damages arising from improper operation are to be avoided etc. These
provisions are to be derived from the fact that, had all instructions been complied with (standards,
installation and operating instructions, general guidelines etc.) the fault in the device or product that
caused the secondary damages would not have arisen. Furthermore, it is indispensable that the
necessary documentation, such as for example the designation and manufacturer number of the storage
tank, the seller's invoice and the concessionaire who performed the sale as well as a description of the
fault are submitted for the inspection of the allegedly faulty storage tank in the technical laboratory
(absolutely necessary as a trained professional will inspect the storage tank and analyse the cause of the
fault). To avoid any confusion regarding the storage tank during transportation, it must be provided with
a clearly legible label (preferably with the address and signature of the end user). A corresponding
photographic record is required showing the extent of the damage, the installation details (cold water
input, hot water output, heater flow and/or back-flow, safety fittings, and, if applicable, expansion vessel)
as well as the faulty area of the storage tank. In addition the PM expressly reserves the right to demand
the provision of any documentation, the device or device components by the customer deemed
necessary to clarify the situation. A prerequisite for the performance of services under the heading,
Product Liability, is that it is incumbent upon the damaged party to prove that the damage was caused
by a product of the PM. Claims made in line with the Austrian Product Liability Act are only valid for the
sums above the first EUR 500 (excess). Until such time as the entire situation and circumstances have
been clarified as well as until such time as the cause that resulted in the damages has been clearly
identified, the PM decidedly rejects any potential culpability. Failure to observe the operating and
installation instructions as well as the relevant standards is considered negligence and leads to a
disclaimer of liability in the area of compensation.
Subject to technical alterations, errors and misprints excepted.
Please forward this on to the user.
10/2016