12
documentation, failure to renew the in-built protective anode on time and to document it, lack of or
unprofessional cleaning and operation, as well as any divergences from the norm that even slightly
reduce the value or the functional capability of the device. In addition, as a matter of basic principle, all
regulations set out in ÖNORM B 2531, DIN 1988 (EN 806), DIN 1717, VDI 2035 or the corresponding
national regulations and legislation must be complied with.
5.
In case of a justifiable claim, this must be reported to the nearest PM customer services centre. They shall
reserve the right to decide whether a faulty component should be replaced or repaired and/or whether a
faulty device will be exchanged for a fault-free device of the same value. In addition the PM expressly
reserves the right to demand that the customer return the device to which the claim applies. The time for
a repair or replacement is determined by the PM!
6.
Repairs under the guarantee may only be carried out by people licensed to do so by the PM. Exchanged
parts shall become the property of PM. Should any repairs to the water heater be required following
necessary service works these shall be invoiced to the customer as repair and pro-rata materials costs.
7.
In case of third-party interference without our express instruction, any and all claims shall be null and
void, even if this is done by a licensed installation technician. The acceptance of costs arising from repairs
carried out by third-parties shall be subject to the PM having been requested to fix the fault and having
either failed to meet their exchange or repair obligations or not having done so within a reasonable
period.
8.
The guarantee period shall neither be renewed nor extended as a result of the services in response to
claims under the guarantee or warranty, or service and maintenance work.
9.
Transport damage shall only be inspected and perhaps recognised if these are reported to the PM in
writing within one working day of delivery.
10.
To the extent permissible by law, any claims over and above provisions made in the guarantee, such as in
particular those relating to compensation for damages and consequential losses, are excluded. Pro-rata
labour hours for repairs, as well as the costs of restoring the system to its original condition must be paid
by the customer at the full rate. The guarantee offered shall only cover the repair or replacement of this
device in accordance with this guarantee statement. The provisions of the PM's sales and delivery
conditions shall continue to apply in full provided that they are not modified through these guarantee
conditions.
11.
Services not provided within the framework of these guarantee conditions shall be invoiced to the
customer.
12.
A precondition for the fulfilment of these guarantee provisions by the PM is that, on the one hand the
device has been fully paid for and, on the other hand, that the claimant has fully complied with all of his
obligations towards the reseller.
13.
A guarantee shall be provided for the enamelled internal boiler for water heaters, with no diminution of
the guarantee provisions in accordance with Points 1 to 12 for the period offered following delivery. If
the guarantee conditions are not met then the legal warranty conditions of the country to which the
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Страница 1: ...KRO KRU 5 10L...
Страница 2: ...2 INSTRUCTIONS FOR USE 3...
