- Important Information -
96
13.3
Guarantee
AUDIOLINE equipment is produced and tested according to the latest production
methods. The implementation of carefully chosen materials and highly developed
technologies ensure trouble-free functioning and a long service life. The terms of
guarantee do not apply where the cause of equipment malfunction is the fault of the
telephone network operator or any interposed private branch extension system. The
terms of guarantee do not apply to the standard batteries or power packs used in the
products. The period of guarantee is 24 months from the date of purchase.
All deficiencies resulting from material or production faults which occur during the
period of guarantee will be eliminated free of charge. Rights to claims under the terms
of guarantee are annulled following intervention by the purchaser or third parties.
Damage caused as a result of improper handling or operation, incorrect positioning or
storing, improper connection or installation, Acts of God or other external influence
are not covered by the terms of guarantee. In the case of complaints, we reserve the
right to repair or replace defect parts or provide a replacement device. Replacement
parts or devices become our property. Rights to compensation in the case of damage
are excluded where there is no evidence of intent or gross negligence by the
manufacturer.
If your device shows signs of defect during the period of guarantee, please return it to
the sales outlet in which you purchased the AUDIOLINE device together with the
purchase receipt. All rights to claims under the terms of guarantee in accordance with
this agreement must be asserted exclusively with regard to your sales outlet. Two
years after the purchase and transfer of our products, claims under the terms of
guarantee can no longer be asserted.
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