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Troubleshooting
7 Troubleshooting
The ATMOS
®
Audio Cube 31 was subjected to a thorough quality control in the factory.
Nevertheless, if a problem should occur you can possibly solve it yourself.
Error indication
Possible cause
Remedy
Measurement does
not start.
No USB connection
between PC and audiom-
eter.
1. Check whether the PC is connect-
ed to the device.
2. If necessary connect the PC and
ATMOS
®
Audio Cube 31 with the
USB cable.
The software does
not respond.
Patient management
window is still open in
the background.
1. Keep the Alt and Tab keys pressed
and select the patient manage-
ment with the arrow.
2. Close the patient management.