Call Management
48
Synapse SB67035 Deskset User’s Guide
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To transfer a call:
1. Press
f
rom the active call screen
.
The call
is automatically put on hold and
the Transfer Setup screen appears.
2. Select a transfer target. You can:
press the Intercom key and dial an extension number.
press an available Line key and dial an external number. Depending on your
system configuration, transferring calls to an outside line may be disabled.
call a number from a list. For example, press
and select an extension to
call.
take a held call off hold or press
to retrieve a held call.
transfer the call directly to voicemail by pressing
. The
Transfer to
Voicemail
screen appears, on which you can press:
to select an extension‘s Personal Mailbox.
to select a Group Mailbox (if available).
to transfer the call to your Personal mailbox.
Press
to select an Auto Attendant to which to transfer the call.
3. When the new call is established, you are ready to transfer the first call. You can:
speak to the person to whom you are transferring the call and announce the
transfer.
cancel the Transfer Setup screen on the first call by pressing
CANCEL
. The call
remains on hold.
4. To complete the transfer, press
. A
Call Transferred
screen appears for
two seconds. When the transfer is complete, the screen returns to Idle mode.
Transfer
12:30PM Thu Feb 25 2010
232-555-0176 Awaiting Transfer
Make a call, retrieve a call, or choose
transfer destination from a list.
Quick
Dial
HoldList
ExtList
Vmail
AutoAtt
ExtList
HoldList
Vmail
VMList
MBList
Personal
Select a transfer
destination.
VMList
MBList
Transfer to Voicemail
Personal
AutoAtt
Xfer?