System Configuration
66
AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
Ring Groups
Extensions can be grouped together to form up to 10 ring groups. For example, all extensions in the sales department could be
defined as a ring group. Incoming calls may be forwarded to a particular ring group through the Auto Attendant. When the call
is forwarded, all extensions assigned to the group ring. See
“Auto Attendant Menu Choices” on page 77
for information on using
ring groups in the Auto Attendant. Ring groups can only be accessed through an Auto Attendant command entered by an external
caller. The user cannot call a ring group internally. You can designate one extension for forwarding when no one answers a ring
group call, so its voicemail can record a message
.
To change the Ring Group settings:
Figure 65. Ring Group Menu
1. Log in as administrator. The System Information screen
shown in
Figure 62 on page 63
displays.
2. Click
System Settings
in the left navigation menu to
access the screen at any time from within the WEBUI.
3. Click in the left navigation menu to access the Ring Groups
menu, as shown in Figure 65.
4. Click
to create a new ring group.
The Create Ring Group page displays, as shown in
Figure 66 on page 67
.
OR
To view or edit a ring group, click
. The Edit Ring
Group page displays, as shown in
Figure 67 on page 68
.