EN 21
General
The service department telephone number can be found on the
guarantee card provided or on ‘
www.atag.nl
’.
If you notice a crack in the glass top (however small), switch the hob
off immediately, unplug the hob, turn off the (automatic) fuse switch(es)
in the meter cupboard or, in the event of a permanent connection,
set the switch in the power supply lead to zero.) Contact the service
department.
Troubleshooting table
If the appliance does not work properly, this does not always mean that
it is defective. Try to deal with the problem yourself first by checking
the points mentioned below or check for more information the website
‘www.atag.nl’.
Symptom
Possible cause
Solution
Text appears in the display
when the appliance is
connected for the first time.
This is the standard set-up
routine.
Normal operation.
The fan runs on for several
minutes after the hob has been
switched off.
The hob is cooling down.
Normal operation.
A slight smell is noticeable the
first few times the hob is used.
The new appliance is heating
up.
This is normal and will
disappear once it has been
used a few times. Ventilate
the kitchen.
The pans make a noise while
cooking.
This is caused by the energy
flowing from the hob to the
saucepan.
This is caused by the energy
flowing from the hob to the
saucepan. This is not harmful
for the pans or hob.
You have switched on the
cooking zone, but the display
keeps flashing.
The pan you are using is not
suitable for induction cooking
or does not have the right
spherical shape.
Use a suitable pan.
The cooking zone suddenly
stops working and you hear a
signal.
The preset time has ended.
Switch the bleep off using the
+ or - button on the timer.
The hob is not working and
nothing appears in the display.
There is no power supply due
to a defective cable or a faulty
connection.
Check the fuses or the electric
switch (if there is no plug).
FAULTS
