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Astria.us.com
900704-00E
40
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Heater produces unwanted odors
1. Heater burning vapors from paint,
hair spray, glues, cleaners, chemi-
cals, new carpet, etc. (See
IMPOR-
TANT
statement above)
2. Low fuel supply (propane/LP only)
3. Gas leak.
See Warning statement at
top of Page
1. Open window to ventilate room. Stop
using odor causing products while
heater is running
2. Refi ll supply tank (propane/LP only)
3. Locate and correct all leaks
(see
Checking Gas Connections,
Page 15
)
Heater shuts off in use (ODS operates)
1. Not enough fresh air is available
2. Low line pressure
3. ODS/pilot is partially clogged
1. Open window and/or door for ventila-
tion
2. Contact local natural or propane/LP
gas company
3. Clean ODS/pilot
(see Cleaning and
Maintenance,
Page 33
)
Gas odor even when control knob is in
OFF position
1. Gas leak.
See Warning statement at
top of Page
2. Control valve or gas control defective
1. Locate and correct all leaks
(see
Checking Gas Connections,
Page 15
)
2. Replace control valve or gas control
Gas odor during combustion
1. Foreign matter between control valve
and burner
2. Gas leak.
See Warning statement at
top of Page
1. Take apart gas tubing and remove
foreign matter
2. Locate and correct all leaks
(see
Checking Gas Connections,
Page 15
)
Log set cycles to pilot, but room tem-
perature drops to a lower than ideal level
before log set comes back on
1. Optional Hand-held remote control
is too close to heater
1. Move hand-held remote control unit
farther away from the heater
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fi re department.
IMPORTANT
:
Operating heater where impurities in air exist may create odors. Cleaning supplies, paint,
paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes
may mix with combustion air and create odors. These odors will disappear over time.