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13. Troubleshooting
• If you notice something amiss while operating the unit, please refer to the following:
Stage
Issues, symptoms
Additional info
Likely Cause
Solution
Preparation
No power
No reaction at all
Has the power cord become
unplugged from the wall out-
let?
Check the power cord.
It is conceivable that an inter-
nal fuse has blown.
Replace the fuse.
Nothing shows on the
display.
--
There is an internal problem
with the unit.
Notify the Company, then
return the unit for servicing.
Operation is slow.
--
It is normal for the unit to
require up to five seconds to
start.
--
The unit moved by itself The spring became
twisted
When the arm is out of posi-
tion, it will return automatically
to the start position.
Do not touch the unit until it
returns to the Standby mode.
The unit stops and an
error code (ME002, 003,
004) is displayed.
The arm is stopped
at an odd angle.
The arm may have been left
out of position after mainte-
nance, etc.
Return the arm to the correct
start position (by hand), then
restart the unit.
The arm was
started in the cor-
rect position, but
stopped out of
position.
There is an internal problem
with the unit.
Notify the Company, then
return the unit for servicing.
Affixing the fruit to the Holding
Prong
I’m afraid of stabbing my
hand.
--
If the prong is the correct
size, it will not protrude from
the fruit.
Encircle the item with your
hands, then safely press it
down.
Can’t affix/hard to affix
an item to the prong.
--
Is the top of the fruit larger
than the space between the
prongs?
Try inserting the item from the
opposite end.
Is there a large seed inside
the fruit?
A specialized prong is avail-
able. Contact the Company.
Is the item very hard overall? A specialized prong is avail-
able. Contact the Company.
Peeling
“Arm misaligned – re
-
align” is displayed.
Peeling action does
not start.
The Arm is not in the correct
start position.
Return the arm to the starting
position, and press start/stop
button.
Skin remains after peel
-
ing.
The skin peels off
in a striped pattern.
The peeling thickness setting
is incorrect.
Making the peeling adjust
-
ment thicker will prevent
striping.
Concave portion
unpeeled
The blade cannot peel con-
tours that are too deep.
An example of this is a peach
with a vertical side grooves.
The peeling thickness or spin
speed setting is incorrect.
Increase the peeling thicknes,
and slow the spin speed to
leave less peel.
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