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TD 92816EN

17-July 2012 / Ver. B

2

Programming and Installation Manual
Care Phone

1

Introduction

1.1

Care Phone Analog / Care Phone GSM

There are currently many types of telephony; therefore Ascom's new Care Phone 
comes in several models in order to allow you to communicate in different ways. 
You can make an analogue emergency call or via GSM, or calls can be sent as 
data traffic over IP or GPRS, this user manual describes the operation of the two 
analogue models: Analog Care Phone and Care Phone GSM. The manual for the 
most part covers both models, but the part that deals with GSM, of course, only 
applies to Care Phone GSM. When both models are referred to in the text it 
states, Analog Care Phone / GSMCare Phone.

Care Phone Analog and Care Phone GSM can transmit both speech and non-
speech emergency alerts, to 10 different pre-programmed alarm recipients via 
the analogue telephone network and/or GSM network, and Care Phone GSM can 
also send alerts to 8 different alarm recipients via GPRS.  The alarm recipients 
then forward the alarm to, for example, mobile phones, local wireless phones or 
an alarm centre, depending on the time and day. Dialling to the various alarm 
recipients is done in a predetermined sequence, and may differ depending on the 
type of alarm.

The alarm activation is done by pressing the red button on the Care Phone or by 
pressing the red button on the portable alarm transmitter. If the transmitter is 
used the alarm signal is transmitted to the Care Phone using a radio signal. The 
Care Phone transmits the alarm to the pre-programmed alarm recipient. If it is a 
voice alarm, like the normal medical alarms, the emergency operator can hold a 
conversation with the person who activated the alarm. The Care Phone is 
equipped with both microphone and speaker and works as a speakerphone, 
which allows calls with no additional push of a button from the user's side. 
Conversation can be held in a normal sized apartment with good sound quality.

The Analog Care Phone/ GSMCare Phone is connected to the telephone network 
by a cable. If the Care Phone has GSM functionality it connects to the GSM 
network through a SIM card installed in the intended SIM card holder. For power 
supply the supplied AC/DC transformer is connected. In the event of a power 
failure the Care Phone is powered by the built-in accumulator (see section 1.6).

In addition to the alarm transmitter, Tx4 can connect additional radio transmitted 
alarm accessories, such as door, IR or smoke alarms. Fixed-line alarms can be 
used through the STT Radiobox 869, T-box 869 or via the additional card in the 
Care Phone (note that it requires a specific model of Analog Care Phone which 
has an extra socket for this purpose.)  In total, 16 radio-based devices can be 
connected at one time, including the Tx4, the portable alarm transmitter, which 
is supplied with the Care Phone.

Содержание Care Phone Analog

Страница 1: ...TD 92816EN 17 July 2012 Ver B Programming and Installation Manual Care Phone Analog Care Phone GSM...

Страница 2: ...e search development and testing to ascertain the effectiveness of any programmes and data on electronic media which accompany this document Ascom Tateco AB makes no warranties as to the contents of t...

Страница 3: ...r Telephone Numbers 10 3 2 Table of Alarm Receivers Addresses 11 3 3 Table for Alarm Types 11 3 4 Table for Sequences 12 4 Programming of the Hand Terminal 13 4 1 Introduction to the Hand Terminal 13...

Страница 4: ...13 GSM functions 45 9 14 Advanced 45 10 Appendix 46 10 1 Appendix A Specific information for your hand terminal 46 10 2 Appendix B Factory default values for the reset hand terminal 48 10 3 Appendix C...

Страница 5: ...the Care Phone or by pressing the red button on the portable alarm transmitter If the transmitter is used the alarm signal is transmitted to the Care Phone using a radio signal The Care Phone transmit...

Страница 6: ...se from the Care Phone the signal is repeated up to three times After which the Tx4 changes frequency and transmits on the second frequency up to four times This feature provides increased security an...

Страница 7: ...GSM you have the ability to activate an alarm over the mobile network which provides good security if the analogue telephone network is down For each telephone number you can choose if the communicat...

Страница 8: ...t the grey button is pressed again and a received signal is heard In this way information on the length of stay can be collated in the system for each individual care recipient 1 4 1 Button features T...

Страница 9: ...ormal operation Green flashing 0 5 s on 4 5 s off Battery power Green flashing 0 5 s on 0 5 s off Dialling Green flashing 1 s on 1 s off Waiting to call again Green flashing 2 s on 2 s off No more att...

Страница 10: ...tage returns Care Phone Analog and Care Phone GSM have different batteries The standard battery in Care Phone Analog provides backup for about 100 hours The rechargeable battery which is standard in C...

Страница 11: ...tton see Image 3 below The regular telephone plug should be connected to the supplied telephone adaptor and then connected to the primary telephone socket at home Note It is important that the Care Ph...

Страница 12: ...mounted Then press out the cover for the selected holes The distance between holes is about 110 mm and 42 mm It can be beneficial to use the back cover of the Care Phone as a template when you mark wh...

Страница 13: ...s the alarm receiver which Care Phone sent the alarm Number of attempts the Care Phone will make to the different alarm telephone numbers If the communication is to go via analogue or via GSM When the...

Страница 14: ...as been completed it may look like the table below Fill in the values of your programming in the table in Appendix A 3 3 Table for Alarm Types The types of alarms that are activated in the Care Phone...

Страница 15: ...lled by the Care Phone on the second attempt it depends on how many calls have been entered for the respective number address see Section 4 2 2 and 4 2 3 The number listed in Repeat sequence is the nu...

Страница 16: ...rough programming Below the display there are buttons for the digits 0 9 and letters A Z as well as symbols such as Yes No T and OK 4 1 1 General Functions of the Hand Terminal Control Function Yes Ac...

Страница 17: ...ow data is transferred between them Work area Contains the values that you work with when using the hand terminal You can obtain value from the Care Phone or reset the area or any preset parts of the...

Страница 18: ...imply enter the values specific to this Care Phone usually only the alarm code and then transfer it with the default values you previously saved in the hand terminal to the Care Phone Use the complete...

Страница 19: ...r and then press Yes Go to the next step programming of the telephone number 4 2 2 Programming of the telephone number of the alarm receiver If an alarm is to ring via the analogue telephone network o...

Страница 20: ...Phone numbers 4 2 3 Programming of the address of the alarm recipient If the Care Phone is the GSM model the alarm can be sent via GPRS The Internet addresses of the alarm receivers shall be entered a...

Страница 21: ...otocol 4 2 5 Programming of Sequences The programming of sequences defines which alarm types shall call which alarm receiver and in what order See table in Appendix A Follow the instructions below Use...

Страница 22: ...at the first attempt it waits one minute and then attempts again Here you can set the number of attempts to be made for each number address before proceeding to the next step in the sequence See table...

Страница 23: ...to be made NB If these settings are made and saved in the HT III these settings will be transferred to every Careline GSM programmed using this HT III Choose SIM lock press Yes Choose if the SIM lock...

Страница 24: ...thing works as you intended when you change any settings in the hand terminal Program a Care Phone with these changes and test the alarm Also check what happens if you do not respond to the alarm i e...

Страница 25: ...nalog Care Phone GSM Care Phone To connect the hand terminal to the Analog Care Phone GSM Care Phone carry out the procedure below Connect the hand terminal to the back of the Care Phone by disconnect...

Страница 26: ...ct the hand terminal and reconnect the mains adaptor to the Care Phone Test that the alarm works by pressing the red button on the Care Phone 5 1 3 Program an alarm transmitter with the hand terminal...

Страница 27: ...orks if your alarm receiver can handle these types of alarms Transmitter number Name default in hand terminal Transmitter 1 Medical Transmitter 2 Medical Transmitter 3 Medical Transmitter 4 Fire Trans...

Страница 28: ...after 1 beep Then press grey to decrease red to increase green to save There are 8 levels 1 8 beeps See section 5 2 4 Set LED brightness Hold down grey release after 2 beeps Then press grey to decrea...

Страница 29: ...ccessory Note You can also program as per the previous Care Phones by turning off the Care Phone and holding the red button when you restart it and then release the red button and activate the transmi...

Страница 30: ...the alarm transmitter to ensure that it has range over the area you have in mind such as the entire area of the care recipient s apartment The range test also provides information as to the battery l...

Страница 31: ...in mobile phones 1 beeps means that the signal strength is low 5 beeps in a row mean that the signal strength is very good No beep at all means that no signal strength could be registered A low ringin...

Страница 32: ...unplug all connectors from the Care Phone Remove the screw from the battery holder see image 9 with a T8 torx screwdriver Pull out the battery holder see image 10 Disconnect the cable on the spent bat...

Страница 33: ...protection against water ingress Replace the battery according to the following instruction Image 13 Grab the silicon cover Image 12 Pull the ring upwards and remove it Image 14 Pull the silicon cove...

Страница 34: ...e current alarm central on what commands to use 7 1 Home phone Command Action 1 3 Switch to simplex mode change speech direction 2 Switch to duplex mode 5 Increase microphone and speaker 6 Disconnect...

Страница 35: ...s failure No No Mains return No No Assault alarm No Yes 1 Assault alarm with low battery No Yes 1 Test Alarm No No Emergency alarm No No Reminder alarm No No Assistance Alarm Yes Yes Present No No Rea...

Страница 36: ...r with radio transmitter Accumulator alarm The alarm is sent in the event of a power cut when the battery is about is running low If it happens during mains operation it is time to replace the battery...

Страница 37: ...aff came to the care recipient and pushed the present button Ready Indicates that the staff who was in attendance intends to leave the care recipient Action Through the hand device Report the staff ca...

Страница 38: ...steps from 0 to 7 where 0 is the lowest value and 7 is highest Here you can control the call volume and the volume of the audio signals of the Care Phone for example before an alarm call Quit At quit...

Страница 39: ...lephone number Here you can program the telephone numbers to the alarm receivers when the alarm is called via an analogue telephone line or via GSM This is done under the numbers A to J the nightmode...

Страница 40: ...tters and for the carephone Transmitter 1 to Transmitter 16 Carephone The location code indicates where the Care Phone or alarm transmitters are located It is stated as a numerical value which you you...

Страница 41: ...ed if no one responds to the alarm See Section 3 4 for more detailed description Sequence 1 to Sequence 16 Note Upper case letters stand for numbers and lower case letters for addresses Def alarm type...

Страница 42: ...Care Phone GSM Care Phone shall make to contact the alarm receiver on the respective phone number address Number A to Number J Nightmode N Temp redir V Address a to Address h Nightmode n Temp redir v...

Страница 43: ...if the Care Phone shall detect alternation on the telephone line Factory default is Activated 9 7 Incoming call Control of the features used when someone calls to the Care Phone Transmitter Answer Ri...

Страница 44: ...ct with the Care Phone again Recur return which means the same as the Recurrent alternative but you will also get an alarm when the transmitter is in contact with the Care Phone again Not activated me...

Страница 45: ...lly the number of hours is programmable the default is 8 hours How to send Time Indicates whether Presence Action and Ready should be sent individually together or together with the test alarm Emergen...

Страница 46: ...ferent transmitter positions If you program a transmitter at position 3 the input 1 on the transmitter will activate the position 3 input 2 activate position 4 and so on Choose Sender 1 16 or Not acti...

Страница 47: ...een button In this mode the external input has the same function as the green top button Grey button In this mode the external input has the same function as the grey top button Other System Warning A...

Страница 48: ...ilure NB If the power save mode isn t activated and the transmitter answer function is activated for the GSM connection the battery backup time during mains failure will decrease significantly Under A...

Страница 49: ...w how the Care Phone is programmed For example see Section 3 1 and 3 2 Table for telephone numbers for communication via the analogue telephone network or GSM Table for addresses to the alarm receiver...

Страница 50: ...ssibly also the sequence the Care Phone shall continue if it did not get through as per first sequence For example see Section 3 4 Note In the specification of numbers addresses that upper case letter...

Страница 51: ...ddresses Address e Not programmed Program Addresses Address f Not programmed Program Addresses Address g Not programmed Program Addresses Address h Not programmed Program Addresses Nightmode n Not pro...

Страница 52: ...code Carephone Not programmed Program Alarmcodes Alarmcode A Not programmed Program Alarmcodes Alarmcode B Not programmed Program Alarmcodes Alarmcode C Not programmed Program Alarmcodes Alarmcode D N...

Страница 53: ...ocol BS8521 PIN Not programmed Program Sequence Def sequence Sequence 1 ABCD Program Sequence Def sequence Sequence 2 ABCD Program Sequence Def sequence Sequence 3 ABCD Program Sequence Def sequence S...

Страница 54: ...Attempts Number G 5 Program Attempts Number H 5 Program Attempts Number I 5 Program Attempts Number J 5 Program Attempts Nightmode N 5 Program Attempts Temp redir V 5 Program Attempts Number a 5 Prog...

Страница 55: ...change Activated Program Incoming call Not activated Program Incoming call Not activated Program Incoming call 0 Program Timers Test Alarm Interval 24 Program Timers Test Alarm First alarm 24 Program...

Страница 56: ...ternal input External 2 Not activated Program Other SystemWarning Activation Not activated Program Other SystemWarning Warn sources Line failure Activated Program Other SystemWarning Warn sources Main...

Страница 57: ...one GSM 0 6 W Backup Battery Care Phone Analog 3 6V 300mAh NiMH Care Phone GSM 3 6V 2000mAh NiMH Backup Time including 2 alarms of 5 minutes each Care Phone Analog Up to 100 hours Care Phone GSM Up to...

Страница 58: ...active 180nA idle Radio frequency 869 2125MHz and 868 3000MHz Battery lifetime Typically 5 years or 30 000 alarm transmissions Periodic test alarm Yes every 23 hours Battery alarm Yes repeated with e...

Страница 59: ...TD 92816EN 17 July 2012 Ver B 56 Programming and Installation Manual Care Phone 10 5 Appendix F Cable for Input Output...

Страница 60: ...TD 92816EN 17 July 2012 Ver B 57 Programming and Installation Manual Care Phone 10 6 Appendix G WEEE Directive Ascom follows directive for details 2002 96 EC...

Страница 61: ...TD 92816EN 17 July 2012 Ver B 58 Programming and Installation Manual Care Phone 10 7 Appendix H Programming tree Analog Care Phone GSM Care Phone...

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