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Chapter 8

Support and Other Resources

Accessing Aruba Support

Aruba Support Services

https://www.arubanetworks.com/support-services/

Aruba Support Portal

https://asp.arubanetworks.com/

North America telephone

1-800-943-4526 (US & Canada Toll-Free Number)

+1-408-754-1200 (Primary - Toll Number)

+1-650-385-6582 (Backup - Toll Number - Use only when all other
numbers are not working)

International telephone

https://www.arubanetworks.com/support-services/contact-
support/

Be sure to collect the following information before contacting Support:

Technical support registration number (if applicable)

Product name, model or version, and serial number

Operating system name and version

Firmware version

Error messages

Product-specific reports and logs

Add-on products or components

Third-party products or components

Other useful sites

Other websites that can be used to find information:

Airheads social forums and Knowledge
Base

https://community.arubanetworks.com/

Software licensing

https://lms.arubanetworks.com/

End-of-Life information

https://www.arubanetworks.com/support-services/end-of-life/

Aruba software and documentation

https://asp.arubanetworks.com/downloads

Accessing Updates

You can access updates from the Aruba Support Portal or the HPE My Networking Website.

Aruba Support Portal

Aruba CX 10000 Distributed Services Switch | Installation and Getting Started Guide

Содержание CX 10000 Series

Страница 1: ...Aruba CX 10000 Distributed Services Switch Installation and Getting Started Guide Published December 2021 Edition 1...

Страница 2: ...rth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty Hewlett Packard Enterprise shall not be liable...

Страница 3: ...us LED 15 Switch features 15 Installing the switch 17 Included parts 17 Parts not included 18 Installation procedures for 10000 switches 18 Installation precautions and guidelines 18 Grounding the Swi...

Страница 4: ...g the Switch LEDs 42 Checking Console Messages 43 Testing Switch to Device Network Communications 43 Testing End to End Networking Communications 43 Battery Statements 43 Physical 45 MTBF 45 Electrica...

Страница 5: ...ices Back to Front 6 Fans 2 Power Supplies Bundle R8P14A n Aruba CX 10000 48Y6C Port to Power FB AC Power Supply Unit R8R51A n Aruba CX 10000 48Y6C Power to Port BF AC Power Supply Unit R8R52A n Aruba...

Страница 6: ...rvices Switch is a new category of switches ideally suited for enterprise data centers The Aruba CX 10000 combines best of breed Aruba data center L2 L3 switching with the industry s first hardware ac...

Страница 7: ...SB driver New Windows installs include the driver by default n USB driver available from Aruba https support arubanetworks com ToolsResources tabid 76 DMXModule 514 Default aspx EntryId 7512 For more...

Страница 8: ...labeled Mgmt 5 RJ Console Port labeled Console 6 Port Status LEDs LED behavior LEDs Function Switch Behavior LED State Meaning SFP28 port indicator Displays Link Activity or Mode information for the p...

Страница 9: ...id link Solid Green Valid link indication FLASH Full Bright Green Global Status Indicator Displays overall health status for the unit Startup Solid Green AOS CX loading FLASH Green SVOS Self test in p...

Страница 10: ...itch product label The switch product label is an Aruba Orange colored tab on the bottom right side of the switch front panel Pull the tab out to view the product label information The product label i...

Страница 11: ...erify that cord has been disconnected from the power supply before installation or removal The Aruba 10000 switch power supplies adapt electrical power for use with the switch The chassis has two slot...

Страница 12: ...NOT connected to the power supply being installed Shock hazard To completely remove power from the switch disconnect all power cords For important safety environmental and regulatory information see...

Страница 13: ...ng allows you to replace one failed power supply while the other provides full power This makes it unnecessary to shut down the switch during the replacement procedure If both power supplies are fault...

Страница 14: ...stem will shutdown for five minutes and then reboot to reassess cooling capabilities System airflow direction Port to Power or Power to Port is configured automatically at system initialization and ca...

Страница 15: ...ill FLASH amber If multiple Fan trays have failed the switch will power off and reboot in 5 minutes to reassess cooling capabilities The Aruba 10000 switch is not compatible with fan trays from other...

Страница 16: ...A full featured easy to use VT 100 terminal interface for out of band switch management o Web browser interface An easy to use built in graphical interface that can be accessed from common web browser...

Страница 17: ...ower cord The following part number or J number SKU are orderable through Aruba purchasing Two power cords required per switch Argentina 8121 0729 J9891A Israel 8121 1004 J9899A Australia New Zealand...

Страница 18: ...ransceivers optional 8 Connect the Switch to a Power Source 9 Setup for Initial Configuration Installation precautions and guidelines To help avoid personal injury or product damage when installing yo...

Страница 19: ...printed near the device AC power connectors n Do not block any ventilation openings on the front or rear of the switch n Leave a minimum of 6 inches 15 24 cm for cooling at the front and back of the...

Страница 20: ...t a 10 AWG 5 26 mm2 conductor to connect to the external grounding screw To ground the switch 1 Locate the ground lug n R8P13A n R8P14A 2 Use a Phillips screwdriver to remove the ground screw M5 from...

Страница 21: ...ch power supply and fan tray options are installed To reverse the cooling air flow direction in an 10000 switch you must replace the existing power supplies and fan trays with power supplies and fan t...

Страница 22: ...an has the same airflow as other fan trays installed in the switch Port to Power or Power to Port n A red colored fan handle indicates a Port to Power air flow A blue colored fan handle indicates a Po...

Страница 23: ...es Remove the power cord from the switch and from the power source Mount the switch The supported mounting options for the Aruba 10000 switch include Aruba CX 10000 1U 2 post Rack Mount Kit R8R55A Bra...

Страница 24: ...or safe operation please review the mounting precautions in Installation precautions and guidelines before mounting a switch The 12 24 screws supplied with the two post rack mount kit are the correct...

Страница 25: ...hing two post mounting brackets to the switch For safe reliable installation only use the screws provided in the accessory kit to attach the mounting brackets to the switch The mounting brackets have...

Страница 26: ...stallation precautions and guidelines before mounting a switch The rack rails are intended for ease of installation only do not use rails to support the switch in any extended position Switch must be...

Страница 27: ...to the switch 2 Attach the rack slides to the sides of the switch using the included 10 32 Torx head screws Tighten the screws with a T25 to 13 in lbs wrench 3 Insert the rack mount and chassis into t...

Страница 28: ...he switch in a four post rack front to back Figure 15 Mounting the switch in a four post rack back to front 5 Secure the rack mount to the rack ears on each side using three M3 T20 Panhead screws and...

Страница 29: ...eivers Hold the transceiver by its sides and gently insert it into the switch until it clicks into place When a transceiver is inserted the switch authenticates it This can take 1 3 seconds with the w...

Страница 30: ...slot without having to power off the switch n For more transceiver support information for your switch model see the ArubaOS Switch and ArubaOS CX Transceiver Guide Installing a transceiver Interface...

Страница 31: ...J 45 cable connected to the appropriate network Connect the switch to the network using the RJ 45 out of band management port and power on the switch or power off then power on the switch The ZTP oper...

Страница 32: ...LED for the port should light to confirm a powered on device for example an end node is at the other end of the cable If the Link LED does not turn on when the network cable is connected to the port s...

Страница 33: ...default no password is defined You are placed into the manager command context which is identified by the prompt switch For example login as admin Password switch If you want to continue with console...

Страница 34: ...on with an Out of Band Serial Connection 34 RJ 45 Signal reference from chassis DB 9 Signal reference from PC Reserved 2 6 DSR TXD 3 2 RXD Reserved 4 1 DCD GND 5 5 GND RXD 6 3 TXD Reserved 7 4 DTR Res...

Страница 35: ...hat cord has been disconnected from the power supply before installation or removal If the switch is configured with a redundant power supply the switch will not suffer any loss of traffic or performa...

Страница 36: ...10000 switch is not compatible with fan trays from other Aruba hardware platforms n After removing a fan tray wait at least five seconds before inserting a replacement fan tray in the same slot n Repl...

Страница 37: ...e Release Latch to release the locking mechanism and pull the fan tray straight out to remove it from its slot 4 Insert the new fan tray fully into the slot so that its face plate is flush with the ba...

Страница 38: ...Replacing Components 38 Label Description 1 Fan tray release latch 2 Fan tray handle...

Страница 39: ...is important to make sure you have a valid network topology Common topology faults include excessive cable length and excessive repeater delays between end nodes If you have network problems after rec...

Страница 40: ...If the PS1 PS2 LED is still not on verify the AC power source works by plugging another device into the outlet Or try plugging the switch into a different outlet or try a different power cord If the...

Страница 41: ...horized network reseller or use the electronic support services from Aruba 7 The port is not able to establish link Try the following procedures For the indicated port verify that both ends of the cab...

Страница 42: ...see if the port has been configured as disabled Other switch features that may affect the port operation include VLANs IGMP and port group speed settings Use the switch console to see how the port is...

Страница 43: ...cted to the switch or through a Telnet connection or from the switch s web browser interface Testing End to End Networking Communications Both the switch and the cabling can be tested by running an en...

Страница 44: ...rnal clock to keep the correct time across a reboot or power cycle If a battery failure occurs contact your authorized Aruba representative for assistance Batteries are not customer serviceable and ba...

Страница 45: ...ltage Frequency range Aruba CX 10000 48Y6C PrtToPwr R8P13A 2x R8R51A Front to Back 800W 100 240VAC Power Supply 7 8 A 100 240 volts 50 60 Hz Aruba CX 10000 48Y6C PwrToPrt R8P14A 2x R8R52A Back to Fron...

Страница 46: ...ious electrical problems including injury or death to personnel and damage to the switch and other property If you cannot verify that you have a power cord approved for use with your switch model cont...

Страница 47: ...ith a loading of 30 traffic on all ports Measured in accordance with ISO 7779 Declared in accordance with ISO 9296 Values presented are the declared A weighted Sound Power Level LWAd and mean bystande...

Страница 48: ...only an approved Laser Class 1 SFP transceiver Japan Power Cord Warning Connectivity Standards These connectivity standards are general and may not apply to your switch Technology Compatible with thes...

Страница 49: ...oduct Laser Klasse 1 40Gig Bidi not an IEEE standard EN IEC 60825 Class 1 Laser Product Laser Klasse 1 40 Gig SR4 IEEE 802 3ba 40GBASE SR4 EN IEC 60825 Class 1 Laser Product Laser Klasse 1 40 Gig eSR4...

Страница 50: ...er Product Laser Klasse 1 25 Gig eSR not an IEEE standard EN IEC 60825 Class 1 Laser Product Laser Klasse 1 25 Gig LR IEEE 802 3cc 25GBASE LR EN IEC 60825 Class 1 Laser Product Laser Klasse 1 25 Gig D...

Страница 51: ...4 pair UTP or STP cable complying with IEEE 802 3ab 1000BASE T specifications Category 5e or better is recommended 10 Gbps Operation Category 6 or 6A 100 ohm 4 pair UTP cable or Category 6A or 7 100 o...

Страница 52: ...cations as described in the TIA 568 C ANSI TIA 568 C 2 and ISO IEC 11801 standards 10GBASE T is a sophisticated technology that relies upon high quality cable installations It is sensitive to Alien Ne...

Страница 53: ...2000 MHz km 2 26 meters 2 33 meters 2 66 meters 2 82 meters 2 300 meters 10GBASE LR single mode fiber N A 2 10 000 meters 10GBASE ER single mode fiber N A 2 40 000 meters 25GBASE CR twinaxial copper...

Страница 54: ...fiber N A 2 10 000 meters 40GBASE ER4 single mode fiber N A 2 40 000 meters 40GBASE BiDi multimode fiber 1500 MHz km 3500 MHz km 2 100 meters 2 150 meters 100GBASE CR4 twinaxial copper N A various le...

Страница 55: ...plicable n Product name model or version and serial number n Operating system name and version n Firmware version n Error messages n Product specific reports and logs n Add on products or components n...

Страница 56: ...ASP account Warranty Information To view warranty information for your product go to https www arubanetworks com support services product warranties Regulatory Information To view the regulatory info...

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Aruba CX 10000 Series, Руководство по установке и началу работы

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