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420010001200- 02/2006
MTS are continuously improving their products and therefore reserve the right to change specifications without prior notice and
accepts no liability for any errors or omission in the information contained in this document.
Manufacturer:
Merloni TermoSanitari SpA - Italy
Commercial subsidiary:
MTS (GB) Limited,
MTS Building, Hughenden Avenue, High Wycombe, Bucks HP13 5FT
Please read these terms and conditions which are in
addition to any terms and conditions detailed in this book
or any registration card supplied with your appliance.
A charge will be made to the owner of the appliance if:
•
The reason for any service visit is as a direct result
of a failure to install the appliance in accordance
with the manufacturer’s instructions.
•
Your installer does not complete the necessary
commissioning process and procedure as detailed in
the Installation and Operating Instructions.
•
Your appliance is not serviced on or before the 12
month anniversary of installation - this only applies to
appliances with a 2 and 5 year guarantee.
•
Our service engineer calls as requested and the
failure is a non-manufacturing defect.
Failure to pay an invoice for any such occurence
will
be
assumed by MTS that you accept that your appliance
has not been installed correctly and understand that any
manufacturer’s guarantee has been withdrawn.
On the 12 month anniversary of the appliance
installation, you must have it serviced to continue any
guarantee offered into the following year. Failure to do
so
will
invalidate your guarantee and should an MTS
engineer be required to attend and no proof of service
documentation is made available, then MTS
will
charge.
As part of the commissioning process, it is a legal
requirement to register all boiler installations or
replacements with CORGI. Upon registration a
“Certification Number” will be issued followed by a
“Declaration of Safety” Certificate. MTS (GB) Ltd cannot
be called upon to carry out any work under the
manufacturer’s guarantee without proof of registration.
The registration number must be quoted when
requesting a service visit, and the “Declaration of Safety”
Certficate subsequently shown to the service engineer.
If the certificate is not made available, the engineer will
not work on the appliance and a wasted call charge will
be made.
T
ERMS AND
C
ONDITIONS OF
G
UARANTEE
If you have a problem with commissioning on installation, please contact our
Technical Department on 0870 241 8180
Benchmark completed and customer advised
Customer advised on how to use and repressurise boiler
CORGI contacted for certification
Phone
Internet
Certification Number
CORGI will send Safety Certificate within 10 days to your customer
Date boiler installed
Serial Number
CORGI registration number (installer)
Installer details
Name:
Address:
Phone:
For Customer Service please phone 0870 600 9888
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