85
Appendix/Index
SH-06E_E_12.fm
[85/95]
Calls cannot be made by touching or pressing keys
･
Make sure Restrict calls in Application lock is not set.
n
P. 68
･
Make sure Airplane mode is not set.
n
P. 66
Ringtone does not sound
･
Make sure phone ringtone volume is not set to “0”.
n
P. 63
･
Make sure Public mode (power OFF), Airplane mode or the
manner mode is not activated.
n
P. 35, P. 63, P. 66
･
Make sure Call blocking is not set.
n
P. 35
･
Make sure ringing time for Voice Mail Service or Call
Forwarding Service is not set to “0 seconds”.
Calls cannot be made ([
(
] does not disappear even after
moving to another place or calls cannot be made/received even
though signal status is not bad)
･
Turn the power on again or attach the docomo mini UIM card
again.
n
P. 13, P. 17
･
Depending on the signal type, even though status is “inside
the service area” or “[
!
] (indicating signal status) appears”,
making/receiving a call may not be available. Move to another
place and call again.
･
Make sure the call restriction such as Call blocking is not set.
n
P. 35
･
In a crowded place, heavy telephone/mail traffic may make it
difficult to get a connection. In this case, a busy tone is played.
Move to another place or call again later.
Display is dark
･
Make sure Screen timeout is not set to a short duration.
n
P. 63
･
Make sure the setting of Brightness is not changed.
n
P. 64
･
Make sure [Automatic brightness] of Brightness is not enabled.
The brightness of the screen may vary depending on the
surrounding light if the setting is enabled.
n
P. 64
･
Make sure [VeilView] is not enabled.
n
P. 64
The other party’s voice is not heard well or is too loud during a
call
･
Make sure you did not change the in-call volume.
n
P. 33
Mail is not automatically received
･
Make sure Inbox check frequency in the account settings of
Email is not set to [Never].
Still picture or video shot by the camera is blurred
･
Switch Focus settings of various settings to [Macro] when
shooting a nearby subject.
n
P. 52
･
Make sure the camera lens is neither misted up nor exposed
to dirt.
n
P. 51
Cannot watch 1Seg
･
Make sure the handset is not outside the area of a terrestrial
digital TV broadcasting service or in a place with weak signal.
n
P. 46
･
Make sure Channel setting is complete.
n
P. 48
Cannot use Osaifu-Keitai
･
If Omakase Lock is activated, Osaifu-Keitai functions are not
available regardless of the settings of NFC/Osaifu-Keitai lock.
･
Make sure NFC/Osaifu-Keitai lock is not set.
n
P. 45
･
Is the
a
mark of the handset held over the scanning device?
n
P. 45
Cannot use the handset overseas (The signal icon appears)
･
Make sure you have subscribed to “International roaming
service (WORLD WING)”. Check the status of a subscription
for “International roaming service (WORLD WING)”.
n
P. 81
Cannot use the handset overseas ([
(
] appears)
･
Make sure the handset is not outside the service area or in a
place with weak signal. Refer to “Mobile Phone User’s Guide
[International Services]” or the DOCOMO International
Services website to check if the service area or network
operator is available.
n
P. 81
･
Change the network setting or network operator setting. Set
Network Mode to [LTE/3G/GSM (Auto)]. Set Network
operators to [Choose automatically].
n
P. 82
･
Turn off the handset. Then turn it on again. The handset may
recover.
n
P. 17
Cannot use data communication overseas
･
Enable [Data roaming].
n
P. 82
Suddenly the handset becomes unavailable during overseas use
･
Make sure the approximate limit of usage fee is not exceeded.
As for “International roaming service (WORLD WING)”, the
approximate limit of usage fee is set in advance. Pay off the
usage fee to resume services if usage fee exceeds the limit.
The other party’s phone number is not notified/A different phone
number from that of the other party is notified/Functions to use
details saved in the phonebook or Caller ID notification are not
activated
･
The caller ID is not displayed on the handset even though the
other party makes a call with notifying the caller ID if the used
network or network operator does not notify. In addition, a
different phone number from that of the other party may be
notified depending on the used network or network operator.
Data is not transferred
･
Make sure a USB HUB is not used. If used, the operation may
not work correctly.
n
P. 77
Data saved on the microSD Card is not displayed
･
Remove the microSD Card and insert it again.
n
P. 71
Cannot connect with Bluetooth connection compatible device/
Cannot find it even if searching
･
Set the Bluetooth connection compatible device (sold
commercially) side to stand-by and register it from the handset
side. To delete the registered device once and register it
again, both the Bluetooth connection compatible device (sold
commercially) and the handset are required to delete the
registered devices.
n
P. 75
Calls cannot be made from the handset with the external device
such as car navigation or hands-free device connected
･
Call may not connect to the number if making multiple calls in
the condition that the other party does not answer or outside
the service area. In this case, turn off the handset power and
restart.
n
P. 17
Calling
Screen
Sound
Camera
1Seg
Osaifu-Keitai
International roaming
Data management
Bluetooth function
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