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Appendix/Index
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Combine the handset with various optional accessories (sold
separately) for expanded personal and business use.
Some products may not be available in certain areas. Contact
a sales outlet such as a docomo Shop for details.
Refer to the user’s guide of each product for more details on
optional parts.
Micro USB Cable 01
Earphone Plug Cable (with Antenna) SH01
Wireless Earphone Set 03
Carry Case 02
Bone conduction microphone/receiver 02
Pocket charger 01/02
AC Adapter 03
*1
/04
*1
DC Adapter 03
AC Adapter Converter Plug TypeC 01
Wireless Charger 01
*2
/02
*2
DriveNetCradle 01
L-03E
*3
*1 Refer to P. 15 for details on charging with an AC adapter (sold
separately).
*2 For use only in Japan.
*3 A charging function to charge the handset is supported.
First, check whether the software update is required. If it is
required, update the software (
n
P. 87).
If there is no improvement on the problems even after checking
the following items, feel free to contact the number listed in
“Repairs” (in Japanese only) on the last page or a repair counter
that DOCOMO specifies.
The handset is not turned on
･
Make sure the battery has not run out.
n
P. 14
The screen does not respond or the handset cannot be turned off
･
You can turn the power off forcibly by pressing
H
for at
least 11 seconds.
n
P. 17
･
Note that data, contents you have set, etc may be deleted
since the power is turned off forcibly.
Cannot charge the battery
The charging lamp does not illuminate or it flashes
･
Is the power plug or the cigarette lighter plug of the adapter
inserted into the outlet or cigarette lighter socket properly?
n
P. 15
･
Are the adapter and the handset set properly?
n
P. 15
･
When using an AC adapter (sold separately), are the AC
adapter and the handset securely connected?
n
P. 15
･
If a call, communication or another function is performed for a
long time while charging, the handset may become warm and
charging may stop. Charge again after the handset
temperature lowers.
n
P. 14
Apps do not work properly (e.g. inability to activate them,
frequent errors)
･
Make sure there is no disabled app. Try again after enabling a
disabled app, if any.
n
P. 66
Becomes hot while operating/charging
･
The handset, internal battery or adapter may become warm
while operating or charging, when watching 1Seg etc. for a
long time while charging, etc. There is no operational problem.
n
P. 14
Battery life is short
･
Make sure the handset is not left for a long time outside the
service area.
Outside the service area, since radio waves are searched to
make communication available, more electric power than
usual is used.
･
The battery life depends on the usage environment and
deterioration level.
n
P. 90
･
Internal battery is a consumable product. Battery life per
charge is gradually reduced every time the battery is charged.
Contact the number listed in “Repairs” (in Japanese only) on
the last page or a repair counter that DOCOMO specifies if the
battery life becomes extremely shorter than at the time of
purchase even after fully charged.
n
P. 15
Not activated by touching or pressing keys
･
Make sure the handset is not turned off.
n
P. 17
Screen response is slow when touching or pressing keys
･
This may happen when a great deal of data is saved on the
handset, when a large amount of data is being transferred
between the handset and the microSD Card, etc.
n
P. 64
docomo mini UIM card is not recognized
･
Is the docomo mini UIM card inserted facing right direction?
n
P. 13
Clock is incorrect
･
Clock may become incorrect if the power is turned on for a
long time. Make sure the setting is set to automatically adjust
time and turn the power on again in a location with good signal
conditions.
n
P. 70
Terminal operation is unstable
･
The apps installed on the handset after purchase may become
a cause. If you can improve the symptoms by activating the
handset with the safe mode set, you may be able to improve
the symptoms by uninstalling the installed apps.
･
The safe mode is a function to activate the handset nearly in
the state of default.
･
For activating the safe mode
Turn the power on again when the power is off, keep pressing
y
on the screen during activation until the home screen is
displayed.
･
Alternatively,
H
(for at least 1 second)
/
touch and hold
[To sleep]/[Power off completely]
/
[OK] to activate the safe
mode.
･
When the safe mode is activated,
[
セーフモード
]/[Safe mode] is displayed at the bottom left of
the screen.
･
To deactivate the safe mode, turn the power off and on
again.
･
Back up the necessary information in advance before using
the safe mode.
･
Widgets created by yourself may disappear.
･
The safe mode is not an ordinary activating state and thus
deactivate the safe mode if you want to use in an ordinary
way.
Appendix/Index
Introduction of options and
related devices
Troubleshooting (FAQ)
Troubleshooting
Power
Charging
Terminal operation
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