106
PROFESSIONAL INNOVATIVE BRANDING SERVICE
9
Troubleshooting
Problem
Causes
Solutions
The screen shows the
message C001 PRI_OTP.
Primary temperature is too high.
Ask your agent for help.
The screen shows the
message C002 PRI_OCP.
Input over current.
Ask your agent for help.
Black screen.
Input over voltage.
Turn off the output and check the AC
input to ensure the voltage can meet the
requirement.
The screen shows the
message C004 PRI_UVP.
Input under voltage.
Turn off the output and check the AC
input to ensure the voltage can meet the
requirement.
The screen shows the
message C005 BUS_UVP.
Bus over current.
Ask your agent for help.
The screen shows the
message C006 USB_OCP.
USB over current.
The screen shows the
message C007 DISPLAY
EEPROM FAIL.
Display memory error.
Check the USB memory and USB
interface on the front panel.
Ask your agent for help.
The screen shows the
message C008 DSP
COMM. FAIL
Internal memory error.
Ask your agent for help.
The screen shows the
message C009 OUTPUT
OVP.
Output over voltage.
Check the output voltage range.
The screen shows the
message C010 OUTPUT
OCP.
Output over current.
Adjust the setting range of the current, or
the OCP setting.
Troubleshooting
107
Troubleshooting
PROFESSIONAL INNOVATIVE BRANDING SERVICE
The screen shows the
message C011 OUTPUT
OPP.
Output over power.
Adjust the OPP setting.
Problem
Causes
Solutions
The screen shows the
message C012 SEC OTP
Secondary temperature is too high.
Ask your agent for help.
The screen shows the
message C013 FAN ALARM
Fan failure.
Ask your agent for help.
The screen shows the
message C014 SHORT
ALARM
Output wires are short-circuited or
the load connected to the power
are short-circuited.
Turn off the output and check the cables
to ensure they are properly connected
before turning the power back on.
The screen shows the
message C015 RCP
ALARM
RCP circuit failure.
Ask your agent for help.
The screen shows the
message C016 OUTPUT 1
OVP
Remote compensation voltage
exceeds 5V.
Make sure the remote compensation
voltage is no more than 5V.
The screen shows the
message Self Test Fail
Self-checking failure.
Ask your agent for help.
The screen shows the
message Unactivated
Activation failure.
Ask your agent for help.
Содержание SP-300 Series
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