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ANZ HealthPay Medicare Claiming Merchant Operating Guide

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7.7.3  To edit SCP ID details 
• 

Press the number corresponding to the SCP you 

wish to edit 

• 

Press 1 to add/edit the Provider Number or 

Press 2 to add/edit the SCP Name 

• 

Press ENTER to accept changes 

• 

Press the FUNCTION key and select DELETE to 

delete this SCP. Selecting Delete will delete this 

SCP and return you to the SCP ID List.

7.8  RECEIPT SETUP 

This FUNCTION allows the setup of Single Copy or 

Duplicate Copy receipts for Paid Patient and Bulk 

Bill claims. 

7.8.1  To change Receipt settings: 
• 

Press the ENTER key and select the SERVICES 

option

• 

Type in the Operator ID if required and press 

ENTER

• 

Press 2 for MEDICARE EASYCLAIM

• 

Press 9 for SETUP Press 8 to select RECEIPT 

SETUP

• 

Press 1 to toggle between single ‘S’ and 

duplicate ‘D’ receipts for Paid Patient Claims 

• 

Press 2 to toggle between single ‘S’ and 

duplicate ‘D’ receipts for Bulk Bill Claims

• 

Press ENTER to accept changes

• 

The ANZ HealthPay terminal will print a single 

confirmation receipt once completed. 

8. Claim Data Details

Below are details of the items which might be 

shown in step 12 of Section Making a Claim. The 

values displayed will vary depending on the 

options previously selected as well as the options 

entered during Setup (see Customising Medicare 

Easyclaim). 

Claimant 

The Claimant option is presented for all Fully Paid, 

Partially Paid and Unpaid claims. This is the 

person who is receiving a rebate for the Medicare 

Claim. Use this option to indicate a Claimant who 

is different from the Patient. 
The default is the Patient’s details. This is 

indicated by a ‘P’ (for Patient) in the right column 

of this line. If Claimant details do not match the 

Patient’s, a ‘C’ (for Claimant) is displayed instead. 

If the Claimant is on the same Medicare card as 

the patient: 

• 

Select this option. Press 2 then key in the 

Claimant’s IRN and press ENTER. 

If the Claimant is on a different Medicare card 

from the patient: 

• 

Select this option. Press 1, swipe the Claimant’s 

Medicare card or key in their Medicare number 

and press ENTER, then key in the Claimant’s IRN 

and press ENTER. 

CEV Request 

The CEV Request option is presented for general 

practitioner, diagnostic and pathology Bulk Bill 

claims. Under real-time Concession Entitlement 

Verification (CEV), Medicare Australia will validate 

the patient’s concession entitlement, if the 

patient’s Medicare card is valid. 

The default value is ‘No’, indicated by an ‘N’ in the 

right column of this line. If the value is changed to 

‘Yes’, this is represented by a ‘Y’ in the right column. 

• 

Select this option then select YES or NO. 

Payee Provider 

The different Payee Provider option is presented 

for all claims. If payment for this Provider’s 

services is to go into the bank account they have 

registered with Medicare, there is no need to 

indicate a different Payee Provider. Otherwise 

select a different Provider to be the Payee 

Provider. 
A default value can be set for each Servicing 

Provider during Provider Setup (see Section 

Provider Setup). If a Payee Provider has not been 

set, the default is ‘No Payee Provider’, indicated by 

an ‘N’ in the right column of this line. If a different 

Payee Provider’s details have been entered, this is 

represented by a ‘Y’ in the right column. 

If Providers have been setup (see Section 

Provider Setup): 

• 

Select this option. The terminal will show the 

Provider List (this is the same as the list for 

Servicing Providers) 

• 

Select the Provider or N/A from the list (N/A 

indicates that the Servicing Provider should be 

the Payee Provider) 

• 

If the required Provider has not been added 

previously, then select SEARCH, key in the 

PROVIDER ID and press ENTER. 

Содержание HealthPay

Страница 1: ...ANZ HealthPay 03 22 Medicare Claiming Operating Guide...

Страница 2: ...2 Modifying Terminal Operator IDs 8 4 3 Removing Terminal Operator IDs 9 4 4 Printing an Operator List 9 5 Customising Medicare Easyclaim on your ANZ HealthPay terminal 10 5 1 Services Setup 10 5 2 P...

Страница 3: ...nformation and important requirements relating to operating procedures Instructions in this Merchant Operating Guide form part of the ANZ Worldline Payment Solutions Merchant Agreement and may be chan...

Страница 4: ...dical Practitioner s account Where Medicare Australia assesses that a rebate is payable Medicare Australia will issue a statement and a Pay Doctor via Claimant PDVC cheque which is mailed to the claim...

Страница 5: ...E For more information about Medicare Easyclaim including services that are not supported by Medicare Easyclaim please refer to the Medicare Easyclaim Reference Guide or visit www medicareaustralia go...

Страница 6: ...er a PIN the transaction will be cancelled and a Cancelled by Practitioner Receipt will be produced Scenario 3 Bulk Bill If the Medicare Easyclaim operator pauses for more than approximately 30 second...

Страница 7: ...ANZ HealthPay Press ENTER ANZ EFTPOS MENU 1 PURCHASE 2 CASH OUT 3 REFUND ANZ EFTPOS MENU 8 SUPERVISOR 9 BALANCE INQUIRY 10 SERVICES Scroll down to select the SERVICES option and press ENTER If you hav...

Страница 8: ...perator is added to the terminal ADD NEW OPERATOR OPERATOR NAME If another operator is to be added please repeat the previous 3 steps If there are no more operators to be added press CANCEL to return...

Страница 9: ...RATOR 2 MODIFY OPERATOR 3 REMOVE OPERATOR 4 OPERATOR LIST Press 2 to select REMOVE OPERATOR REMOVE OPERATOR OPERATOR NAME OPERATOR1 PREV NEXT Select PREV or NEXT from the menu by pressing the CHQ or C...

Страница 10: ...t up three main fields Services Provider and MBS Items Other options including LSPN equipment Ref ReqProv SCP ID and Receipts can also be customised See Section Other Administrative Functions for more...

Страница 11: ...rminal will save these settings and print a confirmation receipt Note Only the Services set to Yes will be available choices when making a claim or when setting up other preferences 5 2 PROVIDER SETUP...

Страница 12: ...tion by pressing the corresponding YELLOW key PROVIDER NUM Enter the PROVIDER NUMBER and press ENTER Note The provider number must be full 8 characters including letters If a provider number is less t...

Страница 13: ...nt a receipt of the list of Providers 5 3 MBS ITEM SETUP To go to the MBS Item menu Start from the Idle screen For example ANZ HealthPay Press ENTER ANZ EFTPOS MENU 1 PURCHASE 2 CASH OUT 3 REFUND MBS...

Страница 14: ...ORT NAME Enter the SHORT NAME for the Item and press ENTER ITEM AMOUNT Enter the full service fee amount including the schedule fee and additional payments and press ENTER REVIEW ITEM 1 ITEM NUMBER 2...

Страница 15: ...n and press ENTER If you have set up an Operator ID on your terminal you will be prompted to enter the Operator ID For example CANCEL CLAIM OPERATOR ID Enter your Operator ID then press ENTER Terminal...

Страница 16: ...ation you wish to change For further information about each claim item see Section Claim Data Details After modifying a Claim Data detail the terminal will return to this screen Press ENTER when all r...

Страница 17: ...ectronically payable to the claimant via the ANZ HealthPay terminal The ANZ HealthPay terminal will print a Paid Claim Pended receipt 6 3 FOR BULK BILL If the patient is eligible for a concessional en...

Страница 18: ...The Location Specific Provider Number LSPN is applicable to services Within Group T2 radiation oncology services as described in the MBS Within Category 5 diagnostic imaging services as described in t...

Страница 19: ...ew Referring and Requesting Providers To add a new referring and requesting provider select ADD option Enter the Provider Number and press ENTER Enter a short name for the Provider and press ENTER The...

Страница 20: ...is displayed instead If the Claimant is on the same Medicare card as the patient Select this option Press 2 then key in the Claimant s IRN and press ENTER If the Claimant is on a different Medicare c...

Страница 21: ...vider number and press ENTER Key in the Referral issue date and press ENTER Confirm that the details are correct then press ENTER If Referring Providers have not been set up and a Referring Provider i...

Страница 22: ...em Override Code is displayed on the right of this line Its values can be N A AP Not Duplicate Service or AO Not Normal Aftercare Select this option then select the appropriate value from the list Res...

Страница 23: ...in the Equipment ID and press ENTER If Equipment Items have not been setup Select this option Key in the Equipment ID or leave the field blank for N A and press ENTER SCP ID The SCP ID option is prese...

Страница 24: ...laim Patient Claim This is an example of a fully paid Medicare Easyclaim patient claim receipt Unpaid Partially Paid Medicare Easyclaim Patient Claim This is an example of a partially paid Medicare Ea...

Страница 25: ...lthPay Medicare Claiming Merchant Operating Guide 25 Pended Medicare Easyclaim Patient Claim This is an example of a pended Medicare Easyclaim patient claim receipt Cancelled Medicare Easyclaim Patien...

Страница 26: ...m This is an example of a receipt issued when the patient declines a Medicare Easyclaim Bulk Bill claim Error Receipt This is an example of an error receipt for Medicare Easyclaim The message displaye...

Страница 27: ...rship with ANZ s local expertise and existing relationships ANZ Worldline Payment Solutions aims to offer fast reliable and secure point of sale and online payment acceptance for merchants and their c...

Страница 28: ...ANZ HealthPay Medicare Claiming Merchant Operating Guide 28 Item No AW2007 03 2022 WZ114701 200 0024 02_AUS_EN 03 22 anzworldline com au...

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