ANZ HealthPay Medicare Claiming Merchant Operating Guide
18
7. Other Administrative functions
7.1 UPDATING DETAILS FOR PROVIDERS
AND MBS ITEM NUMBERS
To alter the details of a Provider or MBS Item in
the list stored in the terminal, go to the
appropriate Medicare Setup menu and select the
item to change. Edit the values as needed.
To delete a Provider or MBS Item from the list
stored in a terminal, go to the appropriate
Medicare Setup menu and select the item to
delete. Press FUNCTION and select DELETE.
7.2 UPDATING DETAILS ON REPLACEMENT
TERMINALS
If a ANZ HealthPay terminal is replaced, the lists
and settings do not carry over. To retrieve the lists
set up in a previous terminal, go to the Easyclaim
Setup menu in the new terminal, select each setup
menu in turn.
For each one, select the PRINT option. This will
prompt the terminal to download any previously
set up lists
7.3 RECONCILING BULK BILL CLAIMS AND
PAYMENTS
ANZ HealthPay terminals are not able to print
reports in relation to Medicare claims processed
on the terminal. Individual listings of submitted
Bulk Bill claims can be viewed using the Medicare
Australia Health Professional Online Service
(HPOS) that can be accessed via the internet. Use
this to check whether any individual items within a
claim have been rejected.
Please call the Medicare Australia e-Business
Service Centre on 1800 700 199 (option 1) for
further information regarding the Health
Professional Online Service (HPOS).
Note.
Bulk Bill claim information can only be viewed,
using the Health Professional Online Service (HPOS),
2-3 days after processing the claim.
7.4 LSPN SETUP
The Location Specific Provider Number (LSPN) is
applicable to services:
•
Within “Group T2 - radiation oncology” services
as described in the MBS
•
Within “Category 5 - diagnostic imaging”
services as described in the MBS
•
Where a general practitioner has remote area
exemption and performs diagnostic services.
Where these services occur, this field is to be
considered mandatory.
The LSPN Setup option allows you to add, edit,
delete and review current LSPNs.
7.4.1 To go to the LSPN setup menu:
•
Press ENTER and select SERVICES
•
Type in the Operator ID if required and press
ENTER
•
Press 2 for MEDICARE EASYCLAIM
•
Press 9 for SETUP
•
Press 4 to select LSPN setup.
7.4.2 To add new LSPNs
•
To add a new LSPN, select ADD option
•
Key in the LSPN and press ENTER
•
Enter a short name for the LSPN and press
ENTER
•
The ANZ HealthPay screen will show the
information entered. Check that it is correct and
press ENTER
•
The ANZ HealthPay screen will show the list of
LSPNs. Add LSPNs as necessary and
press ENTER to accept changes
•
The ANZ HealthPay terminal will print a
confirmation receipt once completed.
7.4.3 To edit LSPN details
•
Press the number corresponding to the LSPN
you wish to edit
•
Press 1 to add or edit the LSPN or Press 2 to
add or edit the LSPN Name
•
Press ENTER to accept changes
•
Select DELETE to delete this LSPN. This will
delete this LSPN and return you to the
LSPN List.
7.5 EQUIPMENT SETUP
Relates to specific equipment that needs to be
registered in order to claim certain items and is
commonly applied to radiotherapy equipment.
The Equipment Setup option allows you to add,
edit, delete and review current equipment.
7.5.1 To go to the Equipment Setup menu:
•
Press ENTER and select SERVICES
•
Type in the Operator ID if required and
press ENTER
•
Press 2 for MEDICARE EASYCLAIM
•
Press 9 for SETUP
•
Press 5 to select Equipment Setup.