MRT Models
49
Anthony Lifgtates, Inc.
800-482-0003
www.anthonyliftgates.com
10. Warranty Section
10.1 Limited Warranty
Magnum RailTrac
3 yrs Mech 3 yrs Electric/Hydraulic
Thank you for purchasing an Anthony liftgate. We strive
to produce the most trouble free and reliable liftgates
in the market. We believe you will experience years of
reliable operation and minimum downtime interruptions.
To further insure your confi dence in Anthony, this
warranty will cover your unit for 3 years or 8,000 cycles
(whichever occurs fi rst) on mechanical/structure,
electrical, and hydraulic operating parts. This warranty is
extended to the original purchaser (user only) and is not
transferable. The warranty term begins from the date of
shipment from our factory or warehouse.
Anthony Liftgates Inc. will cover all failed components
during the warranty period. Labor will be provided under
our Flat Rate Warranty Schedule, in eff ect at the time of
the part failure, and includes diagnosis time. Contact
Anthony for current reimbursement amounts. For
repairs NOT listed on the Flat Rate Warranty Schedule,
contact the Anthony Warranty Department for approved
reimbursement, prior to performing repairs. Anthony
Liftgates Inc. reserves the right of determination of
whether a component is defective or has failed. This
warranty applies to Anthony liftgates installed, operated,
and maintained in accordance with Anthony Liftgates Inc.
installation, operation, and maintenance manuals, videos,
etc.
Certain Anthony models have published Lifetime
Warranties on listed components, as published in current
literature. This additional coverage will be detailed on the
published operation components, providing the unit has
been operated and maintained within the intended usage.
Anthony Liftgates, Inc. will process all claims and
determine their eligibility for authorization upon the
receipt of the failed part, the identifi cation of the claimant,
and the liftgate serial number. All parts must be returned
freight prepaid and following the instructions given by the
Anthony Warranty Department. Freight collect shipments
will not be accepted.
PLEASE NOTE THAT NO CLAIMS WILL BE
PROCESSED WITHOUT THE PART, THE CLAIMANT’S
INFORMATION, AND THE LIFTGATE SERIAL NUMBER.
Claims not submitted within 30 days of repair date will be
denied.
Note:
ALL CLAIMS MUST BE COMPLETED ON THE
ANTHONY LIFTGATES INC. WARRANTY CLAIM
FORM.
This form provides all the necessary information.
Upon approval of the claim, Anthony will, at the direction
of the claimant, return a replacement part and labor
allowance, or a parts credit based on current distributor
net pricing, and the appropriate fl at rate labor allowance.
Anthony Liftgates, Inc. is not responsible or liable for
loss of time, cost, labor, material, profi ts, direct or indirect
damages caused by failed components, whether due to
rights arising under purchase, order, contract of sale or
independently thereof, and whether or not such claim is
based on contract, tort, or warranty. The sale of products
of Anthony Liftages, Inc. under any other warranty or
guarantee express or implied is not authorized. This
warranty does not cover misuse, abuse, damage, or
product fi nish, normal wear, maintenance adjustments,
careless or negligence of use or maintenance.
Modifi cations to our product are not covered unless prior
authorized by Anthony.
Purchased Parts warranty is 1 year from date of
purchase and covers replacement of part only.
If you require assistance or have questions, please
contact Anthony Liftgates Inc. at 815-842-3383.
Note:
Most (not all) Anthony liftgate models incorporate
our Service-Free feature. Service-Free refers to
the fact that these models require no routine or
scheduled lubrication of the major pivot points
that contain our service-free bushings. Normal
repair and maintenance of your liftgate, per our
instruction, is necessary for ALL Anthony liftgates.
Anthony Liftgates, Inc.
1037 W. Howard St. P.O. Box 615
Pontiac, IL 61764-0615
PH: 815-842-3383
FAX: 815-844-3612
E-Mail: [email protected]
10.2 Warranty Policy And Procedure
All warranty claims must be completed on the Anthony
Liftgates Warranty Claim Form utilizing the Flat Rate
Warranty Schedule. See the current rates as listed for
each model. Using this process will allow for quick and
accurate credit payment.
Claims will not be processed without the failed part
returned (pre-paid) to Anthony Liftgates, and the warranty
claim form completed.
Note
: When returning defective parts for warranty
consideration, be sure to call ahead for a Return
Authorization Number.
If you require further assistance or have questions,
please contact the Anthony Liftgates Warranty Dept. at
815-842-3383 or email
