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New iStar ICCD
Appendix
a2 - teRms & CoNDItIoNs
1. In these Conditions:
‘
BUYER’
means the person who accepts a quotation of the Seller for the sale of the Goods or whose order for the
Goods is accepted by the Seller.
‘
GOODS
’ means the goods (including any instalment of the goods or any parts for them) which the Seller is to supply in
accordance with these Conditions.
‘
SELLER
’ means Andor Technology plc.
‘CONDITIONS
’ means the standard terms and conditions of sale set out in this document and (unless the context
otherwise requires) includes any special terms and conditions agreed in writing between the Buyer and Seller.
‘
CONTRACT
’ means the contract for the purchase and sale of the Goods.
‘
WRITING
’ includes telex, cable, facsimile transmission and comparable means of communication.
2. Any reference in these Conditions to any provision of a statute shall be construed as a reference to that provision as
amended, re-enacted or extended at the relevant time.
3. The headings in these Conditions are for convenience only and shall not affect their interpretation.
a3 - staNDaRD WaRRaNty aND WaRRaNty seRVICes
1.1 Introduction
1.1.1 This document describes the general Andor Standard Warranty policy and procedures as it relates to service
obtained by a Customer under warranty. It does not replace or supersede any Product or Customer specific Warranty
terms and conditions.
1.1.2 Warranty is a guarantee of quality of supplied goods (Software & Hardware). It is an obligation to rectify or replace
product defects during an agreed period of time.
1.2 Standard Warranty Policy
1.2.1 Andor’s Limited Standard Warranty Policy on Hardware warrants all new products to be free from defects in
materials and workmanship for 12 months from the date of dispatch. (Exceptions to the standard hardware
warranty offer exist and are shown in 1.2.2, 1.2.3 below). Within this period, Andor will, at its sole option, repair or
replace any components which fail in normal use. Such repairs or replacements will be made at no charge to the
Customer for parts or labour; however, the Customer shall be responsible for any transportation and insurance
costs from the Customer premises to the Andor designated point of return. Andor shall be responsible for
transportation and insurance costs related to returning the repaired or replacement unit to the Customer. The
customer shall be responsible for any import duties, taxes and customs clearance fees associated with the return
of the unit. This warranty does not cover failures due to abuse, misuse, accident, or unauthorized alterations or
repairs. Andor assumes no responsibility for special, incidental, punitive, or consequential damages, or loss of use.