58
Troubleshooting
Warranty
4. If the instrument is responding repeatedly with
-8
as the return message, try a
device clear command (DCL) or powering the instrument off and then back
on. Be sure you are sending valid commands.
5. If you experience continued trouble with the IEEE-488 option, you may have
an incompatible IEEE-488 card in your host computer. In the past, AMI has
found subtle differences between manufacturers of IEEE-488 cards that have
introduced communication errors. AMI attempts to establish compatibility
with as many products as possible, however it is difficult to test every card
available. Contact AMI directly if you have thoroughly checked your setup
and continue to experience problems with the IEEE-488 option.
6. Version 2.6 of the NI-488.2 drivers from National Instruments has known
bugs that prevent the correct operation of the IEEE-488 interface when
executed from LabVIEW. Contact National Instruments for workarounds
appropriate for your configuration.
If the cause of the problem cannot be located, contact an AMI customer service
representative at (423) 482-1056 for assistance. Do not send the unit back to AMI
without prior return authorization.
WARRANTY
All products manufactured by AMI are warranted to be free of defects in materials and
workmanship and to perform as specified for a period of one year from date of
shipment. In the event of failure occurring during normal use, AMI, at its option, will
repair or replace all products or components that fail under warranty, and such repair
or replacement shall constitute a fulfillment of all AMI liabilities with respect to its
products. Since, however, AMI does not have control over the installation conditions
or the use to which its products are put, no warranty can be made of fitness for a
particular purpose, and AMI cannot be liable for special or consequential damages.
All warranty repairs are F.O.B. Oak Ridge, Tennessee, USA.
RETURN AUTHORIZATION
Items to be returned to AMI for repair (warranty or otherwise) require a return
authorization number to ensure your order will receive proper attention. Please call an
AMI representative at (423) 482-1056 for a return authorization number before
shipping any item back to the factory.
Содержание 186
Страница 3: ...2 Introduction ...
Страница 13: ...12 Installation Configuring power ...
Страница 23: ...22 Calibration Approximate Calibration ...
Страница 29: ...28 Operation Sensor contamination ...
Страница 37: ...36 RS 232 Communication Data Logger Option Error Codes ...
Страница 47: ...46 IEEE 488 Communication Option Serial Poll Status Byte ...
Страница 55: ...54 Virtual Instrument Operation Running multiple GPIB devices ...
Страница 65: ...64 Index ...