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Versitron Operation Manual
APPENDIX C: Calibration & Service Support
Newage Testing Instrument’s sales and service staff
and our associates have the capability to support
hardness testing needs anywhere in the world.
Additionally, Newage Versitron® test heads can be
shipped to our Pennsylvania location for factory
service.
We provide a loaner/rental program for some models
(subject to availability) to keep our customers in operation while their test heads are
serviced.
For details call 800-806-3924 (or 215-355-6900 in Pennsylvania and outside the US).
Here is what you can expect from the Newage Service Network
:
•
For emergency service, you’ll receive a fast, on-site response by a qualified
technician.
•
Standardized procedures with detailed documentation that will pass your internal and
external audits.
•
Verification, calibration, preventive maintenance, and repairs on many different types
of hardness testing systems, regardless of make and model. Newage stocks
commonly used spare parts for testers from other manufacturers.
•
All vehicles and service personnel are fully insured for liability for on-site service at
your facility.
•
Call 800-317-1976 to schedule on-site service of your hardness tester.
•
Call 800-806-3924 to get answers to questions in any area of hardness testing, or
receive engineering assistance on any hardness testing application. (Call 215-355-
6900 in Pennsylvania or outside the US).