Ametek 3050-AP, Руководство пользователя

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4-2 3050-AP Moisture Analyzer
AMETEK SERVICE & AFTERMARKET SALES SUPPORT
• PRE-lNSTALLATlON INSPECTIONS
MINUTES OR HOURS,
WE’RE THERE FOR YOU
The choice is yours...
Whether by phone or in person, we can meet the needs required to keep
your analyzer running at peak performance. Our factory is located in
Newark, Delaware with a satellite location in Houston, Texas. Depending
on the programs you select; we will have a factory trained representative
talking to you within minutes - 24 hours a day, 365 days a year or on site
within 24 hours. We also stock parts at both of our locations.
ANYTIME / ANYWHERE
To insure you order the correct analyzer with the
options your operation requires, schedule a factory
trained Service Engineer to inspect the proposed
analyzer location. The on-site charge for this visit
can be deducted from the start-up charge, if you
select that option.
• START UPS
Your decision to buy an AMETEK analyzer is greatly
appreciated. After the time and money spent on
your analyzer, wouldn’t you expect a fast and suc-
cessful start up? We can insure that will happen!
Schedule us to be there before you power up the
system. We will guarantee a satisfactory commis-
sioning of your analyzer.
• WARRANTY VALIDATION
Upon start-up, we will validate your 1 year war-
ranty. This validation will enable you to extend
your warranty for 2 or 3 years. AMETEK’s war-
ranty policy covers all parts, on-site time and travel
time. Incurred costs will be the responsibility of
the customer.
• WARRANTY EXTENSIONS
AMETEK offers a 2 or 3 year warranty extension
for your analyzers. The warranty is identical to the
original policy supplied with the analyzer.
• SPARE PARTS KITS
Spare parts kits are available for all AMETEK
analyzers. These kits are conveniently arranged
to enable each customer to repair 75% to 95% of
all failures likely to occur.
• ASAP
AMETEK SERVICE ASSISTANCE PROGRAM
AMETEK’s exclusive ASAP program lets you select
a service package from a menu of service options.
ASAP options include 24 hour phone support, 24
hour on-site guarantee, rapid parts shipment, and
many more service benefits. ASAP plans may be
written to provide coverage for a single analyzer or
all of the AMETEK process analyzers at your facility.
• AFTERMARKET SALES
Our Aftermarket Sales group will keep you supplied
with the parts to maintain your analyzer to factory
specifications. This is also the group that will keep
your analyzer current with upgrades and retrofits.
• TECHNICAL SUPPORT
Just call 1-800-537-6044 and a factory trained Service
Engineer will be there to answer your questions.
With over 200 years of combined field service ex-
perience, our engineers are available to provide
operational support or troubleshooting expertise.
• TRAINING
We will train your service technicians at our Technol-
ogy Transfer Center located in Newark, Delaware,
or at your facility. Our TTC has equipment similar
to yours for hands-on training. A diploma will be
presented upon completion of the course.
PROCESS INSTRUMENTS
455 Corporate Blvd., Newark, Delaware 19702
Telephone: (302) 456-4400 1-800-537-6044
Fax: (302) 456-4444
?? ANSWERS TO YOUR QUESTIONS