10
BAT-Fire will relay any signal sent from the panel it is connected to. Additionally, the following signals
can be generated from the BAT-Fire directly.
Signal
Report Code
Device - Zone/User
Peripheral Tamper (Cover Tamper)
341
0
Comm Test Trouble
350
800 - 803
Manual Comm Test
601
800 - 803
Auto Comm Test
602
800 - 803
Optionally generated point capture event
Programmable
Programmable Zone Number
Pro Tips
• The BAT-Fire is a commercial life safety communicator and requires a reliable and consistent
cellular connection. Always follow best installation practices regarding mounting location and
location of antenna to achieve and maintain the highest possible signal level. The signal bar
indicators are engineered to ensure a durable, trouble-free installation.
• Cellular antennas need to be in free air to communicate. Cellular antennas should not be
mounted inside a metal enclosure.
• Cellular antenna options for enhanced performance:
Indoor:
o Taoglas™ TG.30.8113
Outdoor:
o Taoglas OMB.6912.03F21
Symptom
Troubleshooting Steps
Ethernet LED Off
1.
Confirm cable connected.
2. Ensure router is powered.
3. Ensure UDP ports 1234 and 1235 are open in router/modem settings.
4.
Ensure account is properly configured.
Cellular LED Off
1.
Verify sufficient signal strength for cellular (see cellular signal bar table in Operation
and Indicator Overview section).
2. Ensure account is properly configured.
Comms LED Yellow
1.
Verify the reporting path and ensure the receiver is properly configured.
2. Contact Alula for further technical support.
No Alarm CS
Reports
1. Ensure FACP/burg panel wiring is correct.
2.
Ensure the FACP/burg panel is configured properly.
• If telco reporting, ensure FACP/burg panel is set-up for CID reporting.
• If point capture reporting, ensure FACP/burg panel is set-up to trip appropriate
relays.
3.
Ensure account is properly configured for event relay.
4. Contact Alula for further technical support.
Poor Cellular Signal
Strength
1. Ensure antenna is securely threaded onto the BAT-Fire antenna connector.
2. Reposition the unit (move or rotate).
3. Move the unit/antenna higher in the building.
4. Move the unit/antenna away from metal objects (appliances, ducts, stucco walls,
mirrors).
5. Move the unit/antenna closer to a window.
6. Install one of the higher performance antenna options (see Pro Tips section).
Troubleshooting
