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Appendix
111
The Java Client
For mouse synchronization problems, see
Additional Mouse Synchronization Procedures
, page 116. For connection
and operation problems, see the table below:
The Log Server
Problem
Resolution
Java Client won't connect to
the KN2108 / KN2116.
1. Java 2 JRE 1.4.2 or higher must be installed on your
computer.
2. Make sure to include the forward slash and correct
, page 46) when
you specify the KN2108 / KN2116's IP address.
3. Close the Java Client, reopen it, and try again.
Pressing the Windows
Menu key has no effect.
Java doesn't support the Windows Menu key.
Java Client performance
deteriorates.
Exit the program and start again.
National language
characters do not appear.
If the local keyboard is set to a non-English language
layout, you must set the remote computer’s keyboard
layout to English.
Problem
Resolution
The Log Server program does
not run.
The Log Server requires the Microsoft Jet OLEDB 4.0
driver in order to access the database.
This driver is automatically installed with Windows
ME, 2000 and XP.
For Windows 98 or NT, you will have to go to the
Microsoft download site:
http://www.microsoft.com/data/download.htm
to retrieve the driver file:
MDAC 2.7 RTM Refresh (2.70.9001.0)
Since this driver is used in Windows Office Suite, an
alternate method of obtaining it is to install Windows
Office Suite. Once the driver file or Suite has been
installed, the Log Server will run.
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