Altusen ALTUSEN KN2116, Руководство пользователя

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KN2108 / KN2116 User Manual
110
Administration
The Windows Client
Symptom Explanation Action
After upgrading the
firmware, after logging in,
the KN2108 / KN2116
appears to still be using
the old firmware version. The browser is
displaying cached web
pages instead of
fetching the new web
pages. Clear your browser’s cache.
Delete all temporary internet files
and cookies. Close the browser
and reopen it to log in with a new
session.
After making changes
and checking
Reset on
exit and then logging out,
the KN2108 / KN2116
doesn’t reset after I exit.
You are using Windows
2000 Professional and
IE 5 to log into the
KN2108 / KN2116. Upgrade your browser to IE
6.0.2800.1106 or higher.
After making changes
and checking
Reset on
exit , when I log back in
the calendar changes to
an incorrect (much
earlier) date.
The KN2108 / KN2116
reverts to the
firmware’s release date
when you
Reset on
exit .
1. Log in from a remote console
to automatically recover the
correct date.
2. If you log in from the local
console, go to the
Administration page and reset
the calendar to the correct date
(see pages 35 and 52).
Problem Resolution
Windows Client won't connect to
the KN2108 / KN2116. DirectX 7.0 or higher must be installed on your computer.
Remote mouse pointer is out of
sync. 1. Use the AutoSync feature (see Video Settings , page 73),
to sync the local and remote monitors.
2. Use the Adjust Mouse feature (see The Configuration
Page , page 79) to bring them back in sync.
3. See Additional Mouse Synchronization Procedures ,
page 116.
Part of remote window is off my
monitor. 1. If Keep Screen Size is not enabled (see page 60), use the
AutoSync feature (see Video Settings , page 73), to sync
the local and remote monitors.
2. If Keep Screen Size is enabled, you can scroll to the areas
that are off screen. See the note on page 60 for details.
The remote screen is rotated 90
degrees. Enable Keep Screen Size (see page 60).
I cannot run Net Meeting when
the Windows Client is running.
Enable Keep Screen Size (see page 60).
kn2116.book Page 110 Thursday, July 10, 2008 4:05 PM