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MN-29805  •  Rev 10  •  06/17  •  Combitherm CT Express Installation Manual 

45

Service

Error 

Code

Error Call Out in Display

Description of Error

Possible Causes

E101

DB version is not equal to RB 

version. Error generated by RB.

Soft ware update may 

have failed.

—  Perform soft ware update.

— Ribbon cable defective.

— Faulty compact flash card.

— Relay board, low voltage, connector defective.

— Display board connector defective.

— Soft ware may need to be updated again.

E102

Ventless Hood Fault — Filters 

Not Present

Filter safety switches are not 

properly activated.

—  Grease and/or charcoal filter not installed.

— Faulty filter switch.

— Poor connection at safety switch or relay board.

E103

Ventless Hood Fault — Pressure 

Failure

Ventless hood 

operation failure.

— Hood power switch not turned to the on position.

— Hood power switch defective.

— Hood fan not operating.

— Filter(s) clogged/need replacement.

— Pressure switch tube plugged or disconnected.

— Faulty pressure switch or connection error/failure.

— Hood fan turning in the wrong direction.

E104

Ignition Failure

Attempt for ignition.

— Gas supply disconnected or turned off .

— Gas supply pressure too low/too high.

— Gas valve not being energized by ignition control.

— Ignition control not creating a spark.

— Faulty spark wire and/or igniter.

— Faulty flame sense wire or sensing wire connection.

— Faulty ignition control.

— Blocked or obstructed flue pipe(s).

E105

Low Water Pressure

Low or no water pressure 

to oven.

— Water supply not connected or turned off .

— Water pressure too low.

— Solenoid valve not being energized.

— Solenoid valve not opening.

— Pressure switch faulty.

—  Poor connection at pressure switch and/or relay board.

E106

Cleaning Pump Fault

Cleaning pump is 

not running.

— Cleaning pump motor not being energized.

— Cleaning pump faulty.

— Poor connection at pump motor and/or relay board.

— Hall eff ect sensor wiring/connection error/failure.

E107

Boiler Drain Pump Fault

Boiler drain pump is 

not running.

— Boiler drain pump motor not being energized.

— Boiler drain pump faulty.

— Poor connection at pump motor and/or relay board.

— Hall eff ect sensor wiring/connection error/failure.

Error Codes

Содержание CT Express

Страница 1: ...0E CTX4 10EVH CTX4 10EC Installation Shown with ExpressTouch Control WARNING To prevent personal injury death or property damage Do not store or use gasoline or other flammable vapors or liquids in th...

Страница 2: ...ntents Delivery 1 Transportation Damage and Claims 2 Unpacking 3 Safety Procedures 4 Installation 6 Dimensions 23 Electrical Connection 26 Water Inlet Connection 30 Water Drain Connection 32 Operation...

Страница 3: ...the Alto Shaam Tech Team Service Department if you have any questions concerning installation operation or maintenance 1 800 558 8744 servicedept alto shaam com CAUTION Appliance and accessories may...

Страница 4: ...ing damage and request an inspection Mail a written confirmation to the carrier s office with the time date and the person called 7 Save any packages and packing material for further inspection by the...

Страница 5: ...onsible for training operators Additional manuals are available from the manufacturer Read all instructions in this manual carefully before installing this appliance using the appliance or performing...

Страница 6: ...eral reference only and are intended for use by qualified and trained technicians This manual should be considered a permanent part of this appliance This manual and all supplied instructions diagrams...

Страница 7: ...66 C Failure to observe this precaution can void the warranty Only allow an authorized service partner or trained technician to service or to repair the appliance Installation or repairs that are not...

Страница 8: ...SACHUSETTS ONLY Ventilation Requirements does not apply to CTX4 10EVH A steam ventilation hood is mandatory for the operation of the appliance Authorities having jurisdiction should be consulted as to...

Страница 9: ...e personal injury to personnel NOTICE Additional clearance is needed for service access A minimum distance of 18 457mm is strongly recommended If adequate service clearance is not provided it will be...

Страница 10: ...not be damaged The left and right fork should be located between the front and back legs and located as close to the legs as possible Lift the appliance high enough to remove the wooden pallet Have a...

Страница 11: ...8 181mm 3 1 16 77mm 44 1 4 1124mm 14 7 8 377mm 22 1 4 565mm 17 1 4 438mm 6 3 8 162mm SHOWN ON 15 LEG STAND 37 1 4 946mm 31 9 16 802mm 29 9 16 675mm 47 3 4 1213mm 18 5 16 464mm 21 3 4 552mm 17 1 4 438m...

Страница 12: ...nter Specify As Required Shelf stainless steel wire 12 x 20 325mm x 530mm SH 2903 Stacking Kit mounting on top of a 750 S 750 TH II 750 TH III 1000 S 1000 TH II or 1000 TH III 5019679 Stacking Kit mou...

Страница 13: ...maximum static 2 1 6 3 bar making sure treated and untreated are hooked up properly to the correct fittings Hook up final electrical check for proper voltage phase wire size and breaker size Ground fa...

Страница 14: ...o the right fittings Hook up final electrical check for proper voltage phase wire size and breaker size Ground fault or residual current protection device must accommodate a leakage current of 20mA Re...

Страница 15: ...O comment on the issue Water Supply Is there at least one 3 4 cold water supply line within 3 feet of where each appliance will be installed PASS FAIL DESCRIBE ISSUE Do water supply line s have shut o...

Страница 16: ...On the gas line is there a 3 4 NPT pipe connection with a shut off valve within 3 914mm of where the appliance s will be installed PASS FAIL Comments Drain Is there a floor drain within 3 914mm of whe...

Страница 17: ...e BRAND NAME MODEL Are all exterior water connections tight YES NO Are all interior water connections tight prior to operation YES NO Are there any exterior water leaks after operation YES NO Are ther...

Страница 18: ...ply type NAT PRO What is the actual gas supply type NAT PRO Is the gas supply piping water hose lines electrical support cord and or receptacle routed away from the path of any hot combustion pipes or...

Страница 19: ...pliance Function Test Cycle Y1 Operation fill Steam injection YES NO Dynamic water pressure with Y1 MEASURE Cycle Y2 Operation condensate cooling valve YES NO Dynamic water pressure with Y2 MEASURE Cy...

Страница 20: ...re of screen displaying current software versions Picture s of complete drain run Picture of water connections at combi appliance Picture of gas line and connections at combi appliance Picture of appl...

Страница 21: ...leaks both inside and outside the combi Are both water supply lines properly connected Yes No If no explain ________________________________ Is a filter system installed on this appliance Yes No Stor...

Страница 22: ...20 MN 29805 Rev 10 06 17 Combitherm CT Express Installation Manual This page intentionally left blank...

Страница 23: ...appliances must be installed with the use of a flexible connector secured to the building structure 4 Each of the stacked appliances must be installed with the use of a flexible connector secured to t...

Страница 24: ...screws position valve bracket and attach using the 2 supplied screws 2 Three pre drilled holes with screws in place are located at the upper front side of appliance same side as door opening Remove s...

Страница 25: ...the incoming water supply is comprehensively tested and if required a means of water treatment provided that would meet compliance requirements with the published water quality standards shown below...

Страница 26: ...6 x 20 1 2 x 39 5 16 1155mm x 519mm x 998mm EXTERIOR WITH HAND HELD SPRAYER 45 7 16 x 23 3 8 x 39 5 16 1155mm x 594mm x 998mm ELECTRICAL DEDICATED CIRCUIT REQUIRED GROUND FAULT OR RESIDUAL CURRENT PRO...

Страница 27: ...OOR 20 3 8 517mm 33 7 16 850mm 20 7 8 531mm 4 102mm 17 3 8 442mm 3 76mm 23 3 8 593mm 29 5 8 753mm TOP SURFACE 15 5 8 396mm 16 1 4 413mm CAVITY 2 1 2 64mm 5 7 8 150mm 20 3 4 527mm 31 5 8 803mm RIGHT HI...

Страница 28: ...st be equipped with a cord of su icient length to permit the appliance to be moved for cleaning Always use the correct AWG wire size based on the electrical requirements for the appliance Hard wired m...

Страница 29: ...DAMAGE All electrical connections must be made by a qualified and trained service technician in accordance with applicable electrical codes EQUIPOTENTIAL GROUND SCREW 220 240V 1PH 380 415V INCOMING E...

Страница 30: ...R WH GR A B Power supply side Appliance side A 1 2 3 2 3 4 5 1 B Cut threads into nut before installing fitting To do so apply a light lubricant and thread nut on and off fitting 1 2 2 Remove enough c...

Страница 31: ...ce side A 1 2 3 1 2 Remove enough cable covering so the wires reach the terminal strip Depending on the application install the straight or elbow fitting to the cable 3 PH Chassis 1 PH Chassis 2 3 4 5...

Страница 32: ...o Shaam is committed to provide as much information as possible to help protect the investment made in this equipment A water filtration system when properly installed maintained and combined with the...

Страница 33: ...ATERIALS MUST WITHSTAND TEMPERATURES UP TO 200 F 93 C CLEARANCE REQUIREMENTS LEFT 4 102mm 18 457mm RECOMMENDED SERVICE ACCESS RIGHT 4 102mm NON COMBUSTIBLE SURFACES TOP 20 508mm FOR AIR MOVEMENT REAR...

Страница 34: ...to comply with the Basic Plumbing Code of the Building Officials and Code Administrators International Inc BOCA and the Food Service Sanitation Manual of the Food Drug Administration FDA If several u...

Страница 35: ...the hood Filter Door Latch Using a coin or screwdriver turn to open reverse procedure to close and latch Hood and oven will not operate unless this is closed properly Operation 1 Turn the ventless ho...

Страница 36: ...rack in the metal back plate provided with the hood FI 24114 2 Grease Filter Cleaning frequency should be based on appliance usage with a maximum of two weeks between cleaning if the appliance is used...

Страница 37: ...y Screen overlay inspect for cracks peeling moisture etc Execute automatic wash cycle with approved cleaning chemical ONLY Employee initials Component Failure Replacement List details of the failure s...

Страница 38: ...ervice and take corrective action steps Inspect The heat exchanger for any loose disconnected pipes or flanges If yes immediately remove from service and take corrective action steps Inspect Convectio...

Страница 39: ...signs of scale buildup Descale the oven interior Inspect ventless hood paper filter replace as needed Test ventless hood drain for proper drainage and signs of leaking Employee initials Component Fai...

Страница 40: ...ven temperature probe seal EB Descale the steam generator EB Remove Inspect Steam generator elements Inspect Hand shower hose Inspect Hand shower handle Inspect Product probe Inspect Water injection t...

Страница 41: ...nly G Inspect Oven cavity ceiling flange flange gasket ESG models only G Tighten Burner flange bolts G Tighten Igniter flange bolts Inspect Heat exchanger weep holes to ensure they are free of obstruc...

Страница 42: ...if not current Record Water pressure static dynamic Record Line voltage across all lines Record Line voltage to ground on each line Record Amperage across all three legs when heating Function test all...

Страница 43: ...t VFD motor hall effect sensor relay board Faulty motor E04 Lower Convection Fan Motor Error Lower convection fan motor failure on 20 20 unit Motor VFD not energized No input signal to VFD from relay...

Страница 44: ...irst step and during second step switches to probe mode but has no probe in place the error E20 will be shown in the error code list and HACCP list Single point core temperature probe defect or discon...

Страница 45: ...pe obstructed Steam bypass hose obstructed B5 steam bypass probe dirty or faulty E51 No Water In Boiler Steam generator fill error Water supply is disconnected or shut off Low water pressure Boiler dr...

Страница 46: ...w voltage connector defective Display board connector defective E94 Communication Error TO Display Board Communication error between display board and low voltage relay board Faulty ribbon cable conne...

Страница 47: ...ection error failure Hood fan turning in the wrong direction E104 Ignition Failure Attempt for ignition Gas supply disconnected or turned off Gas supply pressure too low too high Gas valve not being e...

Страница 48: ...No E24 B5 Bypass Probe Fault Yes Yes No No Yes No E25 B3 Condenser Probe Fault Yes Yes Yes No To 356 F 180 C No E26 N8 Boiler Safety Temperature Probe Fault Yes No No No No No E27 Boiler Element Tempe...

Страница 49: ...Alto Shaam s Combitherm Oven Cleaner including but not limited to damage due to chlorine bleach quaternary salts souring powders or other harmful chemicals Use of Alto Shaam s Combitherm Cleaner on C...

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