Altigen AltiContact Manager Version 5.0, Руководство администратора

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Overview
AltiContact Manager Administration Manual 1-23
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E-911 Calling Support - allows an administrator to designate
a number of trunks (Quantum Analog, Triton Analog, or PRI)
for dedicated E-911 use. CAMA trunks are supported by
Quantum analog and Triton analog trunks.
• Email and Voice Mail Storage - can be placed on drives other than
the AltiContact Manager server.
• Enhanced Password Security - allows administrators to lock
extensions that have been “attacked” with false password attempts and
to set default system passwords for newly created or newly assigned
extensions (more secure than the default of an exact extension/
password match). Password requirements are also stricter.
•Extension Calling Number Support - each extension can be
configured with a calling number. When an outgoing call is
made by this extension through PRI or IP trunks, the calling
number will be displayed as the Caller ID to the receiving caller.
• Extension Checker - a tool that checks the security status of every
extension in your AltiContact Manager system.
Extension Password Protection for Application Logins - the
system maintains a counter for each extension to track
AltiLink Plus login failures. When eight (8) successive failures
are reached, the system disables AltiLink Plus for 1 to 24 hours to
prevent password intrusion. Applies to login from AltiView,
AltiAgent, AltiSupervisor, AltiConsole, CDR Search, Advanced Call
Router and 3rd party applications base on AltiGen SDK.
• IVR Configuration File - lets you export your complete IVR
configuration to an html file.
• Monitor List - lets you select the Physical or IP extensions you wish
to monitor. Monitoring is available within AltiView and
AltiSupervisor.
• Out Call Routing Configuration - allows outgoing calls to be
directed to particular trunk routes, based on parameters assigned in
ACM Administrator.
Queue Management APIs - enables third party queue
management applications to interact with AltiContact
Manager for control of queuing properties.
• RTM External Logger - RTM data is sent to the External Logger.
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