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System Configuration
AltiContact Manager Administration Manual
5-3
5.
S
yst
em
Configur
a
tion
Country
Select a location for the system.
Note: When selecting a country code, other than
USA & Canada, there will be a 7 second
dialing delay for en-bloc trunks. (Refer to
“Reducing Dialing Delay For En-Bloc
Trunks For Non-US/Canada Countries” on
page 10-8 for more detail.)
Manager Extension
Type the system manager’s extension number.
The system manager has access to system
administrator functions.
For information on setting up extensions, see
Chapter 13, Agent Configuration.
Distinctive Ring
Enables users to distinguish between internal,
external, and operator calls by the way the phone
rings:
•
Enable Distinctive Ring—establishes a short
double ring cadence for internal calls and a
normal, single ring for external calls.
Unselected, both rings are normal.
•
Enable Operator Priority Ringing—
produces a long single ring between short
pauses on calls to the operator.
•
Enable Workgroup Priority Ringing—
produces a short single ring between short
pauses on calls to the workgroup.
System Home Area Code
Area code for the system location.
Conference Bridge
Option
Selected, conference calls will end when all
internal lines have disconnected from the
conference bridge.
Not selected, the conference connection can
continue between outside parties, even after all
internal parties have disconnected.
Parameter
Description
Содержание AltiContact Manager Version 5.0
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Страница 138: ...Software Installation Troubleshooting 3 50 AltiContact Manager Administration Manual ...
Страница 150: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual ...
Страница 182: ...Activity 5 32 AltiContact Manager Administration Manual ...
Страница 310: ...Call Recording 12 14 AltiContact Manager Administration Manual ...
Страница 374: ...Setting Queue Management Options 14 24 AltiContact Manager Administration Manual ...
Страница 412: ...Queue Management 15 38 AltiContact Manager Administration Manual ...
Страница 426: ...18 4 AltiContact Manager Administration Manual ...
Страница 430: ...Application Extension Setup 20 4 AltiContact Manager Administration Manual ...
Страница 476: ...23 38 AltiContact Manager Administration Manual ...
Страница 480: ...Changing TAPI Configuration Parameters 24 4 AltiContact Manager Administration Manual ...
Страница 510: ...RMA Form B 10 AltiContact Manager Administration Manual ...
Страница 522: ...G 12 AltiContact Manager Administration Manual ...
Страница 540: ...Index I 18 AltiContact Manager Administration Manual ...