
Setting up Extensions
13-4
AltiContact Manager Administration Manual
Adding New Extensions
To add a new extension:
1.
Click the Add button in the General window. The Add New
Extension dialog box opens.
Figure 2.
Add New Extension dialog box
2.
Type in an Extension Number.
The number must begin with a number assigned to be used for exten-
sion, and it must be the length assigned to extensions, both of which
are set in the Number Plan in System Configuration as described in
“Setting a System Number Plan” on page 5-4.
3.
Select the Type of extension from the two options, Physical or
Virtual.
4.
Depending on the type of extension you’re creating, take one of the
following actions:
• If you’re setting a virtual number, you’re done. Click OK.
• If you’re setting up a physical extension, select an available
physical location—slot and channel for the line—then click OK.
The slots (logical board ID) and the channels (the ports) are dis-
played and available if they have not yet been assigned to an exten-
sion.
Establishing Basic Extension Attributes
After you create an extension, you can set other basic attributes in the
Agent Configuration General window:
Содержание AltiContact Manager Version 5.0
Страница 1: ...AltiContact Manager Version 5 0 Administration Manual Revised 12 2004 4413 0001 5 0 ...
Страница 14: ...xii AltiContact Manager Administration Manual ...
Страница 38: ...xxxii AltiContact Manager Administration Manual ...
Страница 138: ...Software Installation Troubleshooting 3 50 AltiContact Manager Administration Manual ...
Страница 150: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual ...
Страница 182: ...Activity 5 32 AltiContact Manager Administration Manual ...
Страница 310: ...Call Recording 12 14 AltiContact Manager Administration Manual ...
Страница 374: ...Setting Queue Management Options 14 24 AltiContact Manager Administration Manual ...
Страница 412: ...Queue Management 15 38 AltiContact Manager Administration Manual ...
Страница 426: ...18 4 AltiContact Manager Administration Manual ...
Страница 430: ...Application Extension Setup 20 4 AltiContact Manager Administration Manual ...
Страница 476: ...23 38 AltiContact Manager Administration Manual ...
Страница 480: ...Changing TAPI Configuration Parameters 24 4 AltiContact Manager Administration Manual ...
Страница 510: ...RMA Form B 10 AltiContact Manager Administration Manual ...
Страница 522: ...G 12 AltiContact Manager Administration Manual ...
Страница 540: ...Index I 18 AltiContact Manager Administration Manual ...