Altigen AltiContact Manager Version 5.0, Руководство администратора

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Setting Up Monitor Lists
13-38 AltiContact Manager Administration Manual
Enable the Check Password option to force users to enter their extension
password when a call is forwarded to them via ONA. This ensures that only
the owner of the forwarding extension can answer the call.
You can set the ONA ring duration from 5 to 45 seconds using the Ring
for ... seconds drop-down list. Default value is 20 seconds. The system will
ring the ONA target within the specified time limit. If the ring time exceeds
30 seconds, the system will play a phrase every 15 seconds (playing time is
included in ring time).
Setting Up Monitor Lists
The Monitoring List window provides for setting up lists of extensions for
which call processing events can be monitored by the user of a selected
extension. Once this monitoring list is established, the application logging
into the extension can receive AltiLink Plus events for the monitored
extensions. The monitored list is available in the AltiView and AltiAgent
Change Monitor windows, as well as Line Monitoring events in AltiGen
SDK.
Restrictions and Defaults
• Monitoring is effective for physical and virtual extensions; physical
and virtual extensions have monitoring rights, and can be monitored.
If you place a physical or virtual extension in a Monitor List, that
extension will show in the client user’s Change Monitor window.
• If you add an extension (1001, for example) that belongs to
Workgroup A to the Monitor List for a member of Workgroup B, the
Workgroup B member will only be able to pick up personal calls to
1001, not workgroup calls.
• In AltiSupervisor, the user can monitor only the workgroup(s) he or
she logs in to, regardless of the monitoring rights assigned to his or her
extension in AltiAdmin.
Note:
These restrictions can be overridden by third-party applications
that make calls through AltiLink Plus.
WARNING!
Listening in to or recording a conversation without the consent of one or
both parties may be a violation of local, state and federal privacy laws. It
is the responsibility of the users of this feature to assure they are in
compliance with all applicable laws.