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Troubleshooting 

Why can't I get a satellite reading the first time I use CoPilot?

The first time the GPS receiver is used it may take approximately 5 minutes to 
acquire a fix (but may take as long as 15 minutes).  You can minimize this time by 
remaining stationary and positioning the GPS receiver so that it has a clear view 
of the southern sky.  Once initialized, the unit should acquire satellite signals in 40 
seconds or less in the future.   

How can I speed up satellite acquisition? 

Be sure that the GPS receiver has an unobstructed view of the sky.  Trees, 
buildings, and other obstacles are capable of blocking the satellite signals.

In the drive screen on my Pocket PC I am receiving turn-by-turn instructions in the black 
box, but CoPilot is not speaking. Why is that?

CoPilot provides voice prompts each time you come up on your next turn.  In 
order to hear these prompts you need to be sure the volume on your Pocket PC 
is turned all the way up.  On the Pocket PC in the 

Start

 

menu go to 

Settings

and click on 

Sounds & Reminders

.  Under 

System volume

 move the slide 

bar all the way to the right.  Or use your Pocket PC’s keypad to adjust the vol-
ume.  Tap up to increase the volume, tap down to decrease it.

From within CoPilot on your Pocket PC, you can also select 

Settings

 in the 

Options

 menu, then tap the 

Guidance

 tab and be sure that 

Amplify Speech 

Volume

 is checked.

GPS PROBLEMS

If you are not getting a GPS signal please check the following:

1.  

In the 

GPS

 menu, make sure there is a check mark next to 

Receiving

.

2.

  If not, tap on 

Receiving

 to turn it on.  If you cannot place a 

check mark next to receiving by tapping on it, try using your Pocket PC’s

 

Reset button (located on the bottom or back of the device) while CoPilot 
is open and the GPS unit is connected.

3.

  After you hit the Reset button, open the program again and make sure 

Receiving

 is checked in the 

GPS

 menu.  Your GPS unit should now 

acquire a satellite fix.

Also be aware that heavy foliage, tall buildings, or any other structures 
obstructing communications will interfere with CoPilot's ability to track your 
location.  Like your car radio, GPS tracking can also be affected by weather 
conditions if severe.  CoPilot will continue tracking as soon as adequate 
signals are available.

Using Help Files

CoPilot provides extensive Help Files, available on your desktop/laptop and your 
Pocket PC, to guide you through the program as you use it.  

To access Help on your Pocket PC, once the CoPilot application is launched, tap 
the 

Tools

 pop-up menu at the bottom of the screen and select 

Help

.

In the desktop application, click on the

 Help 

button

 

in any window to open a

 

Help

 

topic that describes how to use that window.  For example, if you're 

entering a stop in the 

Trip Planner

 window, the Help button will open at the topic 

Entering Additional Stops

.  From there, you can navigate through other topics, or do 

a search for information using the 

Search

 

tab.

Another way to access the Help files on your desktop is through the 

Help

 

menu.  

Contents and Search

 will open Help with the 

Contents

 tab displaying the 

main topics available. 

 

Topic Search

 opens the 

Search

 

tab, where you can do a 

word search.

Data Corrections

The ALK map database undergoes constant revision as we strive to provide you 
with the highest quality product.  Revisions include the addition of new roads, 
roadway upgrades, and the addition of new streets and addresses.  If you encoun-
ter missing or inaccurate map data, please contact us so that we can include it in 
our updates.

The single best way to convey data corrections is through the submission of your 
GPS tracks-every time CoPilot is on it records a GPS track that contains position 
information that ALK uses to realign existing roads, fix one-way designations and 
add new roads.  

To submit GPS tracks from within CoPilot:

1.  Connect you Pocket PC to your desktop via Activesync.

2.  Make sure you have Internet access from your desktop.

3.  Open CoPilot on your desktop.

4.  From the top toolbar select GPS > Submit GPS Tracks.

5.  CoPilot pulls the GPS tracks from your Pocket PC and sends them to ALK  
 electronically.

To submit GPS tracks by E-mail:

On your Pocket PC your GPS tracks (files that end with .gps) are stored in your 
My Documents > gpstracks folder.  

 

 

If your map data is loaded onto a storage card, your tracks are stored in  

 

 

the My Documents > gpstracks folder on that storage card.

Содержание CoPilot Live 6 Pocket PC

Страница 1: ......

Страница 2: ...ion 17 Contact Integration 18 Finding Points of Interest 19 Pick on Map 20 Intersection 20 Latitude Longitude 21 Saved Trip 21 Nearby Places Search 21 Closing CoPilot 21 Driver Safety Map Itinerary Sc...

Страница 3: ...chnology speaks the directions to you In addition detailed street maps show your passengers the current street location and the route to your destination About GPS Technology The Global Positioning Sy...

Страница 4: ...tomated navigation or in any situation in which the failure of the product could lead directly to death personal injury or physical or environmental damage The driver must remain alert at all times to...

Страница 5: ...he Bluetooth GPS receiver connected to the charger at all times as it will degrade the battery life and eventually drain the battery completely Normal battery life is 8 hours 3 Unable to switch on Blu...

Страница 6: ...on the Remove button 4 If asked to confirm the removal of CoPilot and all of its components selectYes 5 If asked to remove shared files during the uninstall process select No To All 6 Select Start Sea...

Страница 7: ...r d Autorun NOTE CoPilot will need to be reactivated within 3 days Installing From CD s Your desktop laptop and Pocket PC should both be turned on The cradle cable for your mobile device must be conne...

Страница 8: ...of the three methods below to activate your CoPilot license Alternatively press Menu followed by Later if you would prefer to activate afterwards at your convenience within the next 3 days Three Ways...

Страница 9: ...election window See CoPilot QuickStart to the right for a description of software included in downloads See p 12 for Options 3 To download to a Storage Card through a Card Reader In this example again...

Страница 10: ...ck Next The map will zoom to that location Then you create a box around the desired area by clicking and dragging your mouse across the map The street level data within that box will be selected You c...

Страница 11: ...4 Name the selection then click Next 5 You will return to the Data Selection menu where you can select another data area if you like using any method When you finish selecting data areas click the Dow...

Страница 12: ...he area that you would like to download Click Next 5 You will return to the Data Selection menu where you can select another data area if you like using any method When you are finished selecting data...

Страница 13: ...nt for sup port files 5 To customize these distances for any trip click Options and type a distance in the appropriate box 6 You will return to the Data Selection menu where you can select another dat...

Страница 14: ...nt the QuickStart copied with your download POI Download Options When you download a data region you ll get all roads within that region Also included with each download are regional points of interes...

Страница 15: ...om your file sorted into columns If the columns you see in the screen have not sorted the address data correctly you need to indicate which delimiter CoPilot should recognize when it separates the fie...

Страница 16: ...hows you how many places in your file were matched with addresses in the CoPilot database A plus sign in the Accept column indicates a match Places that failed to match appear in red and do not have a...

Страница 17: ...ap the CoPilot application 4 Tap Going To The Going To screen will list your stops From here you can add a stop start a new trip deleting the old one or tap Start Driving to begin receiving guidance t...

Страница 18: ...ntering a destination you will be taken back to the Going To screen The destination you just entered will be listed as the first stop on your trip At this point you can tap Add Stop to enter additiona...

Страница 19: ...list In the Select Stop screen tap the Home button The first time you use this button you will be prompted to enter your home address Enter your home address the same way you enter a new address descr...

Страница 20: ...base that does not result in a perfect match you might be prompted to edit the city state street or house number so CoPilot can find it If CoPilot finds an exact match it automatically goes to a scree...

Страница 21: ...e the option to choose a Category and Type of POI from the drop down pick lists To narrow your search and cut down on the time it takes you can also type the first few letters of a place you have in m...

Страница 22: ...t instead of a house number you enter a First Street and Second Street Pick on Map To pick a stop off the map first tap the Pick on Map button in the Select Stop screen Zoom the map to a starting area...

Страница 23: ...riginal saved trip The trip itinerary will also be included Tap Latitude Longitude in the Select Stop screen to enter a lat long point 1 Choose a format from the first drop down pick list Lat longs ca...

Страница 24: ...ns At the top of the screen your current road is shown with next turn directions a directional arrow and distance to the next turn Use the Zoom In and Zoom Out buttons in the lower right corner of the...

Страница 25: ...oute Over option off tap Menu Trip Settings Map Uncheck Route Over Navigating Through CoPilot Screens Customizing the Guidance Screens The line above the ETA in CoPilot s guidance screens can be custo...

Страница 26: ...ime of arrival ETA and distance to your next stop will always be shown in the lower left corner of the Map and Driver Safety screens After entering a destination tap Start Driving to see the ETA dista...

Страница 27: ...aypoints CoPilot lets you customize a route by designating some stops as waypoints Waypoints appear on the Itinerary but they re not treated like stops in Guidance Mode and or in routing instructions...

Страница 28: ...ks International Borders Open U S only If checked routes may cross international borders to provide better routing If this option is not checked no borders will be crossed Advanced Routing Options 1 T...

Страница 29: ...rom the Road Preference Profile pick list and tap OK This is the profile CoPilot will now use to calculate routes Stylus Control Box Zoom is selected by default It enables you to zoom into an area on...

Страница 30: ...odes CoPilot has three modes of operation on the Pocket PC Tap Menu Mode to select Guidance Walking or Planning Mode Guidance Mode In Guidance Mode you enter one or more destinations then tap the Star...

Страница 31: ...lay the GPS menu Setup GPS Tap Setup GPS to connect CoPilot to your GPS receiver through an automatic scan or by setting the COM Port and Baud Rate manually GPS Status Text display of information from...

Страница 32: ...it at startup uncheck Show this screen at startup This screen can be accessed from the Menu at any time Home screen options are Going To to enter a destination and receive guidance Start Demo to start...

Страница 33: ...lect from your Favorite list Enter an Outlook Express Contact Search for a Point of Interest POI Enter a Latitude Longitude point Pick on Map Enter an Intersection More Enter a previously Saved Trip W...

Страница 34: ...w To switch views tap Menu View and choose a view from the drop down menu Destination Map screen frames the view from your current position to your final destination Trip Itinerary Screen Basic text o...

Страница 35: ...s you would in Guidance Mode 3 The first stop 0 on the Plan Trip itinerary is the starting point of your trip Tap Get Directions when you have entered all your stops 4 Now you ll see your route on the...

Страница 36: ...can select from a number of planning features Many of these features can also be accessed from the toolbar Place your cursor on any toolbar button without clicking to see what it does Edit Trip butto...

Страница 37: ...elp Contents and Search in the Help menu Opens the CoPilot Help window with the Contents tab open on the left From here you can search for help by topic use the Index or Search for a word or phrase Op...

Страница 38: ...will be zoomed out by one increment The zoom level is shown in the title bar of the map window Zoom In More Detail Less Detail Zoom Out More Detail button or Detail Show More in the Map menu Click onc...

Страница 39: ...r right click on the map and select Pick Stops Then click on any point on the map to enter it as a stop The map view must be zoomed in to level 11 or 12 At lower zoom levels keep clicking on the map u...

Страница 40: ...s all of CoPilot s desktop features Click on a tab to frame any stop on your route Map of area around your destination Zoom in and move your cursor over a street to view its name Distance Scale Latitu...

Страница 41: ...you turn by turn instructions including ramps and exits and distance and time between turns Trip Planner Window Points of Interest Trip Planner Window Favorites Click Points of Interest tab Enter a C...

Страница 42: ...he road speeds CoPilot uses in its route calculations for each type of road by either typing or clicking the up and down arrows under Rural and Urban for each road type Select Run in the Trip Planner...

Страница 43: ...m http live alk com North America or http live alk eu com Europe Click the Help button at the top of the home page Set Up a CoPilot Live Web Account To use Live capabilities your Pocket PC must have a...

Страница 44: ...k for traffic incidents when you first run a route and periodically after that as you drive into new areas Default Incidents Choose either Ignore or Avoid If a new traffic alert times out before you l...

Страница 45: ...traffic congestion on the map Creating Using Your Own Voice You can create your own voice or load voices that other CoPilot users have created and posted online To do this create a folder with any na...

Страница 46: ...NOTE Software activation does NOT register your software they are two separate processes In North America You can register your software at www alk com click Support Center or call ALK Technologies at...

Страница 47: ...location Like your car radio GPS tracking can also be affected by weather conditions if severe CoPilot will continue tracking as soon as adequate signals are available Using Help Files CoPilot provid...

Страница 48: ...available for the following 1 Major region Detailed street level maps for any of the following regions Alps Ski Region Benelux Belgium the Netherlands and Luxembourg Canada France Germany Italy Pyrene...

Страница 49: ...re only refundable through the retailer under the retailer s terms and conditions You will have to contact the individual retailer for their specific terms and conditions The postmark date on the pack...

Страница 50: ...mote locations is not permitted ALK retains all rights not expressly granted Nothing in this License Agreement constitutes a waiver of ALK s rights under the U S copyright laws or other appli cable co...

Страница 51: ...onix reserves all rights not specifically granted in this Agreement USE AND RESTRICTIONS You may operate the Software on only one computer However if you have purchased a network or multiple user lice...

Страница 52: ...or on a rental basis or in a time sharing or computer service business Limited Warranty ALK warrants that the Software will perform substantially in accordance with the accompanying written materials...

Страница 53: ...er of Liability ALK AND ITS LICENSORS INCLUDING THEIR LICENSORS AND SUPPLIERS SHALL NOT BE LIABLE TO YOU IN RESPECT OF ANY CLAIM DEMAND OR ACTION IRRESPECTIVE OF THE NATURE OF THE CAUSE OF THE CLAIM D...

Страница 54: ...Tower 60 East South Temple St Salt Lake City Utah 84111 GENERAL If any term of this Agreement is found void or unenforceable all other terms shall remain in full force and effect This Agreement shall...

Страница 55: ...ommitment or endorsement on the part of ALK Routes and miles generated by the Software are not suitable for commercial truck use THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF...

Страница 56: ...at any one time You must not copy reverse engineer adapt modify distribute publish in any form or permit any other person to use or deal with the whole or any part of the Whereis Data You must use rea...

Страница 57: ...s agreements understandings and negotiations cease to have any effect A provision of or a right created under this agreement may not be waived except in writing signed by the Licensor This agreement i...

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