29
HOW TO OBTAIN SERVICE
For service, please contact our
Artisan
™
authorized service agency at:
(866) 203-5607
Please provide:
Model Number
Serial Number (located in Page # 2 of this manual or under the unit)
Gas Type
Date of installation
A brief description of the problem.
For all other Artisan™ Grills product inquiries please contact:
Artisan™ Professional Grills .
Customer Service Department.
1085 Bixby Drive
City of Industry, CA. 91745
(888) 383-8800 or (323) 722-7900
(323) 726-4700. (fax)
Visit us on the WEB at: www.artisangrills.com or www.alfrescogrills.com/artisan
Rodents are known to chew on the insulation of wiring which will eventually cause permanent damage to
the wiring and possibly other electrical components.
One final consideration for ovens located either along the coast or in a desert community: Wind driven
sand is highly abrasive, therefore constant exposure will eventually pit and scratch almost anything; this
is one more reason to keep your oven covered when not in use.
By routinely caring for your oven as outlined in this manual, you can enjoy many years of service from it
and keep it looking the way it should.
In the event that any light rusting is found on the stainless steel, it will usually not be the stainless steel
which is corroding but iron particles which have somehow been deposited on the surface. For more in-
formation on this subject, please request our “Rust removal bulletin”.
As a first course of action though, we recommend “Bar Keepers Friend”, available from many supermar-
kets and hardware stores. This product, if used as directed, will usually solve the problem. Note though,
when using this product on textured surfaces such as your oven, always rub in the direction of the grain;
never across the grain, since doing so will damage the finish.
See also page 22 and 23
for additional information.