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Appendix A. Troubleshooting Guide
If the Remote should function abnormally during operation, please review the items in the following checklist.
Please be sure to thoroughly check all other connected components such as speakers, preamplifiers, as well as
cables.
Symptom
Possible Cause(s)
Remedy
No response to user
input and no LEDs
illuminate.
The remote is deactivated.
Press and hold the
STANDBY
button.
While holding Standby, press the
MENU
button, and then let go of both. Press the
UP
button. (Page 5)
The internal battery is not installed or is
dead.
Verify that a good CR2450 battery is installed
and its identification numbers visible. (Page
8)
Audio device does not
respond to remote but
remote LEDs illuminate
when moved.
Incorrect audio device selected.
In the remote sub menu, reselect the audio
device to be controlled. (Refer to Command
Set feature on page 5).
Device to be controlled has early software
installed.
Contact your dealer.
HRC-3 mis-programmed.
Restore factory defaults & re-program.
Audio device responds
to remote but LEDs
don’t illuminate.
LED brightness turned off.
Set LED brightness to a higher level. (Page
6).
Motion Sense is turned off.
Enable the Motion Sense feature. (Page 7)
LEDs extinguish too
slow or too quickly
when the remote is
motionless.
LED timer value set too short or long.
Set desired value in LED timer sub menu.
(Page 7)
