AEQ
TALENT
77
E5. I am not able to control TALENT from
"
AEQ ControlPHOENIX
"
in my local PC.
If you are not able to find TALENT during "AEQ ControlPHOENIX" start-up auto discovery,
make sure that the PC and TALENT codec are configured in the same network.
You can check TALENT’s correct IP configuration using "AEQ TALENT PILOT" App by entering
the Adjustments menu (gear icon), touching Settings
IP Settings. If it is configured with
DHCP ON, it should have valid IP data, unless DHCP is not working. Then you can try entering
a valid IP Address, Mask, Gateway and DNS manually.
If you need to go back to a known IP address, even without the App, press the rear "RESET"
button (don’t do this if you are in the middle of a call).. Press and release it only when you hear
two beeps. The unit will reboot and adopt the default IP configuration: 192.168.1.89 /
255.255.255.0.
You can always check for connectivity by opening a CMD window in your PC and executing
"ping 192.168.1.89" or typing this address in your browser’s URL bar.
Try to manually add the TALENT to "AEQ ControlPHOENIX" using this IP (Equipment
New).
E6. I want a remote operator to control my TALENT remotely using
"
AEQ
ControlPHOENIX
"
(Advanced Topic).
If you have Internet connection, you can have your TALENT controlled from the remote studio
operators, provided that they have "AEQ ControlPHOENIX" installed. In order to do that, check
with them whether this software is available (with version above 2.2.1.47) and ask them for their
public IP address. This will require previous configuration in the studio’s router (which they will
have probably performed already if they have AEQ audiocodecs). At your side, you only need to
configure TALENT so it points to the proper studio’s public IP address for outgoing control. In
order to do that, you have two alternatives:
1) Using "AEQ ControlPHOENIX" in your local PC, go to
Configuration
→
Network
→
Remote control
, and establish the "Outgoing connection mode" as Automatic. Next field,
"Server host", should be filled in with the public IP address indicated by the studio.
2) Using "AEQ TALENT PILOT" App, go to
Adjustments
(gear icon)
→
Settings
→
IP
Settings
. If you scroll to the bottom, there is an option to establish the outgoing IP
address provided by the studio.