ActronAir
is constantly seeking ways to improve the design of it’s products, therefore specifications are subject to change without notice.
Copyright © 2017 Actron Engineering Pty. Ltd.
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FREQUENTLY ASKED QUESTIONS
Q. What is the difference between a VAV and a non
VAV zone in Platinum System with Que controller?
A. VAV zone modulates airflow to achieve required zone
temperature. VAV zone must have its own zone device
installed (zone controller or zone sensor).
Non-VAV zone is ON or OFF zone only. Any zone
that shares zone device or a zone assigned to master
controller is a non-VAV zone.
Q. Can I have both VAV and non-VAV zones in a Que
Control system?
A. Yes. VAV and no-VAV zone is determined by type
of zone device linked to the zone and also the
accessories you have. This can be configured via zone
set up.
Q. Can you turn the system off from the individual
zone controller?
A. YES. From zone controller, press and hold the power
button (approx. 3 seconds) to turn OFF the whole
system.
Q. Can you turn the system ON from the zone
controller?
A. YES. From zone controller, press and hold the power
button (approx. 3 sec onds). It will activate the zone
and will maintain the previous state of all other zones.
Q. Can you adjust differentials of the zone?
A. No, you cannot. Differential settings are configured at
the master wall control and are applicable to all zones
connected to it.
Q. Is there any indication on the zone control when it
is in defrost mode?
A. No. The
Start
Cancel
Finish
status on the master control indicates this.
Q. Can you put a Zone Sensor and Zone Control in
each zone?
A. Yes you can, it will average the temperature between
the two sensors. This application is normally used for
large open plan areas that may be on the same zone.
Q. Is the sensor on the master control operational?
A. Yes, by default, all zones are linked to the master
control unless changed.Sensor assignment can be
changed via zone set-up menu.
Q. Would an in-line fan cause any operational
problems if installed?
A. Yes it would. An in-line fan is not recommended on the
variable fan units.
Q. Can you use a master control to act as a zone
sensor controlling the varying air to that zone?
A. No, any zone linked to master control is a non VAV
zone.
Q. Is it possible to turn all zone controls off to shut
the system down?
A. Yes, the system will turn OFF
Q. Is it possible to use the Manual fan speed mode
to increase the air into a particular zone if the auto
fan mode is not producing enough air?
A. Yes, during extreme conditions you may need to turn
the fan mode to either Manual High or Medium to
increase the airflow into the zone thus improving the
system performance.
(
Note:
This is when using less than your total number
of installed zones.)
Q. Can I still piggyback 2 zone barrels together as 1
zone?
A. Yes, up to a total of 10 zone barrels per system with
maximum of 2 dampers per zone can be installed.
Q. During AUTO mode, if the system receives 2 equal
call for both Cooling and Heating while the system
is in standby, what cycle starts first?
A. It will start on whatever mode required by a zone with
highest temperature differential (between set point and
actual zone temperature).
Q. Can I use 2 Zone Controller to average a large
room?
A. No, for averaging large rooms you must use a 1 x zone
cont 1 x remote sensor or 2 x remote sensors.
Q. Does the Que Platinum system use a different zone
barrel to the standard ON/OFF type 24volt Actron
Air barrels?
A. No, they are the same barrels. ActronAir designed
these zone motors with the intension to communicate
with the Que system.
Q. Can I calibrate the onboard temperature sensor on
the zone control or remote sensor?
A. No.
Q. Do I have to assign zones or sensor to zones on
commissioning?
A. During commissioning process, the controller will
detect available zones connected to the system. By
default, all zones are assigned to master controller.
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