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Chapter 4

73

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.

When analyzing an intermittent problem, do the following:

1.

Run the diagnostic test for several times to isolate the problem.

2.

If no error is detected, do not replace any FRU.

3.

If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

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Содержание Aspire 2000

Страница 1: ...Aspire 2000 Service Guide Service CD P N VD A20V5 001 PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Страница 2: ...II Revision History Please refer to the table below for the updates made on Aspire 2000 service guide Date Chapter Updates ...

Страница 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Страница 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Страница 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Страница 6: ...anced 41 Security 44 Boot 46 Exit 47 BIOS Flash Utility 48 System Diagnostic Diskette 48 Chapter 3 Machine Disassembly and Replacement 49 General Information 50 Before You Begin 50 Disassembly Procedure Flowchart 51 Disassemble the Battery and HDD 53 Disassemble the Wireless 53 Disassemble the RAM and ODD 53 Disassemble the Middle Cover Board 54 Disassemble the Keyboard 54 Disassemble the LCD 55 D...

Страница 7: ...yde MobilePro BIOS POST Beep code and POST Messages 67 Index of Symptom to FRU Error Message 69 Intermittent Problems 73 Undetermined Problems 74 Chpater 5 Jumper and Connector Locations 75 Top View 75 Bottom View 76 Chapter 6 FRU Field Replaceable Unit List 77 Aspire 2000 series 77 Exploded Diagram 78 Appendix A Model Definition and Configuration 88 Appendix B Test Compatible Components 89 Micros...

Страница 8: ...llion colours at 1280x800 eXtended Graphics Array WXGA resolution 3D graphics engine Simultaneous LCD and CRT display support S video for output to a television or display device that supports S video input Dual display capability Multimedia 16 bit high fidelity AC 97 Codec stereo audio Built in dual speakers with subwoofer High speed optical drive Connectivity High speed fax data modem port Ether...

Страница 9: ...jack for AC adapter One ECP EPP compliant parallel port One external monitor port One headphone speaker line out jack 3 5mm mini jack One microphone line in jack 3 5mm mini jack One S video out NTSC PAL port Three Universal Serial Bus USB ports One IEEE 1394 port ...

Страница 10: ... BUS ALC202 BIOS CRT TV OUT Conn RTL 8101L H_D 0 63 DDR SO DIMM X2 USB2 0 H_A 3 31 Fan Control AGP BUS Hub Link SMsC LPC47N227 EC I O Buffer DC DC Interface CKT Power Circuit DC DC uFCBGA 593 Secondary IDE LAN PSB Power On Off CKT 2 5V DDR 200 266 333 CardBus Controller Slot 0 CDROM Connector ATA 100 PARALLEL RJ45 11 CONN BANK 0 1 2 3 Mobile Banias Dothan Intel ICH4 M AMP Audio Jack HDD Connector ...

Страница 11: ...4 Chapter 1 Board Layout Top View Rear View ...

Страница 12: ...1 45 CONN JP22 SO DIMM1 CONN JP5 1394 CONN JP23 CD ROM CONN JP6 7 8 USB CONN JP25 HDD CONN JP9 MODEM CONN JP28 MINI PCI CONN JP11 PCMCIA CONN JP30 SO DIMM CONN JP12 13 AGP CONN JP32 CARDREADER CONN JP15 FAN CONN JP34 SUBWOOFER CONN JP16 MDC CONN JP35 BLUETOOTH CONN JP17 SYSTEM CONN JP9 CPU JP18 R SPK CONN U12 NORTH BRIDGE U8 SOUTH BRIDGE ...

Страница 13: ...ovides visual output 2 Launch keys 4 buttons that can be programmed to start frequently used applications 3 Stereo Speakers Produce stereo sound 4 Touchpad Touch sensitive pad that functions like a computer mouse 5 Click buttons scroll key Right and left buttons that provide the same functions as the buttons on a computer mouse The scroll key scrolls the contents of a window up and down ...

Страница 14: ...2 Microphone in Jack Connects an external microphone for audio input 3 4 in 1 Card Reader Supports MS MMC SD SM kinds of memory sticks 4 Latch Locks and releases the lid 5 Bluetooth Button Stares optional Bluetooth functionality 6 Wireless Button Turns an optional internal wireless device on or off ...

Страница 15: ...Indicator LEDs that turn on and off to show the status of the computers It s function and components 2 Arcade Multimedia button 3 Console Display Panel control display 4 Stop Button Stop the Arcade application 5 Media Contrl Button Multimedia Button ...

Страница 16: ...on 1 PC Card Slot The slot supports a standard Type II PC card PCMCIA or CardBus 2 PC card eject button Press the eject button to remove a PC card from the PC card slot 3 Eject Button Ejecting a Disc 4 Slot Loading Support an optical disc ...

Страница 17: ...ed Port Interfaces with infrared devices e g infrared printer IR aware computer 2 DC in Jack Connect the AC adapter 3 Kensington lock slot For attaching a security connector 4 Ventilation Hole Enables the computer to stay cool even after prolonged use ...

Страница 18: ...ects an external VGA display monitor 3 4 8 USB Ports Three USB2 0 ports for connecting USB devices 5 Network Jack Connects the computer to an Ethernet 10 100 based network 6 Modem Jack Connects the built in fax data modem to a phone line 7 Parallel Port Connects a parallel device such as a printer 9 IEEE 1394 Port Connects IEEE 1394 devices ...

Страница 19: ...I cards 2 Hard disk bay Removable cover provides access to the computer s hard drive 3 Memory Compartment Removable cover provides access to the memory slots for upgrading the computer s memory 4 Battery Pack The computer s removable battery 5 Sub Woofer Speaker to output base sound ...

Страница 20: ...ned at the front of the palm rest area These indicators show the status of the computer and its componetns The three indicators located above the keyboard provide the following status information NOTE The keypad lock must be turned on to use the embedded numeric keypad Icon Description Caps Lock activity Num Lock activiy Scroll Lock activity ...

Страница 21: ...hing oragne Standby mode Orange Hibernation mode Hard Disc mode Lights to Indicate when the hard disc drive is reading or writing data Battery mode Blue fully charged Flashing orange being charged Orange low on power Bluetooth mode Lights to indicate that Bluetooth optional is enabled Wireless LAN mode Lights to Indicate status of wireless LAN optional communication ...

Страница 22: ... Toggle on and off by pressing the Fn F12 keys simultaneously Lock Key Description Caps Lock When Caps Lock is on all alphabetic characters are typed in uppercase Toggle on and off by pressing the Caps Lock key on the left side of the keyboard Num lock When Num Lock is on the embedded numeric keyboard can be used Toggle on and off by pressing the Fn tkeys simultaneously Scroll lock When Scroll Loc...

Страница 23: ...on the following actions are possible Desired Access Num Lock On Num Lock On Number keys on embedded keypad Type numbers using embedded keypad in the normal way Cursor control keys on embedded keypad Hold down the jkey while using the cursor keys on the embedded keypad Hold Fn key while using cursor control keys Main keyboard keys Hold down the Fn key while typing letters using the embedded keypad...

Страница 24: ...enu It can also be used with other keys to provide a variety of functions Tab Activates the next Taskbar button E Opens the My Computer window F1 opens Help and Support F opens the Find All Files dialog box M minimizes all windows j Windows logo key M undoes the minimize all windows action R opens the Run dialog box Application key This key has the same effect as clicking the right mouse button it...

Страница 25: ...e toggle Switches the power management scheme used by the computer function available if supported by operating system Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both the display screen and external monitor Fn F6 Screen blank Turns the display screen backlight off to save power Press any key ...

Страница 26: ...Chapter 1 19 Euro key Your computer supports the new Euro currency character First hold down the Alt Gr key and then press the Euro key ...

Страница 27: ...e the touchpad as follows Slide your finger over the surface of the touchpad to control the movement of the cursor Tap the touchpad to perform selection and execution functions Press the left 1 and right 3 buttons to perform selection and execution functions just as you would use the buttons on a computer mouse Use the scroll key 2 to scroll through long documents and web pages Press the top of th...

Страница 28: ...d will not increase the touchpad s responsiveness Drag Click and hold Then slide your finger across the touchpad to drag the cursor over the selection Tap twice quickly On the second tap slide your finger across the touchpad to drag the cursor over the selection Access context menu Click once Scroll Click and hold the up down left right button Function Left Button Righ Button 4 Way Scroll Way Tap ...

Страница 29: ...ht to left By default key 1 is used to launch the email application and key 2 is used to launch the Internet browser Key 3 and key 4 start the Launch Manager application The first four launch keys can be set by the user To set the launch keys run the Acer Launch Manager Description Email Launches your email application Web browser Launches your Internet browser P1 User programmable P2 User program...

Страница 30: ... bootable BIOS password control Set by setup manual Second Level Cache Item Specification Cache controller Built in CPU Cache size 1MB or 2MB 1st level cache control Always enabled 2nd level cache control Always enabled Cache scheme control Fixed in write through System Memory Item Specification Memory controller Intel 855PM GMCH Memory size 128MB 256MB 512MB 1GB DIMM socket number 2 sockets Suppo...

Страница 31: ...dem Modem connector type RJ11 Modem connector location Rear side Hard Disk Drive Interface Item Specification Vendor Model Name Toshiba 20G MK2023 GAS Toshiba 30G MK3021 GAS Toshiba 40G MK4021 GAS Toshiba 60G MK6021 GAS Hitachi 20G IC25N02 0 ATMR04 Hitachi 30G IC25N03 0 ATMR04 Hitachi 40G IC25N04 0 ATMR04 Hitachi 60G IC25N06 0 ATMR04 Capacity MB 20000 30000 40000 60000 20000 30000 40000 60000 Byte...

Страница 32: ...de 3600KByte s Mode2 10 3X 24X CAV 1769 4104KByte s 3 3X 8X CAV 4 3MB s 10 5 MB s Data Buffer Capacity 2 MBytes Interface IDE ANSI ATA ATAPI 5 Applicable disc format DVD DVD ROM DVD 5 DVD 9 DVD 10 DVD R 3 95G 4 7G DVD RAM 2 6G 4 7G DVD RW CD CD Audio CD ROM mode 1 and mode 2 CD ROM XA mode2 form 1 and form 2 CD I Ready CD I Bridge CD WO CD RW Photo CD Video CD Enhanced Music CD CD TEXT Loading mec...

Страница 33: ...XGA Yes Yes 1280 1024 Monitor Yes Yes Parallel Port Item Specification Parallel port controller SMSC LPC47N227 Number of parallel port One Location Rear side Connector type 25 pin D type connector in female type Parallel port function control Enable Disable Auto BIOS or operating system chooses configuration by BIOS setup Note Depending on your operating system disabling an unused device may help ...

Страница 34: ...jor Chips Item Controller System core logic Intel 855PM and ICH4 M Super I O controller SMSC 47N227 LPC interface Audio controller Realtek ALC202A Codec Video controller ATI M9 X Hard disk drive controller ICH4 M Keyboard controller ENE KB910 RTC ICH4 M Keyboard Item Specification Keyboard controller ENE KB910 Keyboard vendor model name Standard keyboard w o launch button embeded Total number of k...

Страница 35: ...y cycle Features 1 Wide range 9V to 21V input voltage 2 Birghtness adjustment by PWM duty mode 3 Close loop controls lamp current Cell voltage 3 7V cell Number of battery cell 8 Package configuration Pin 1 BATT Battery positive power pin Pin 2 N A Pin 3 B I Enable Li ion battery output connect to 1k resistor to GND in system Pin 4 TS Detector Battery Pin 5 EC_SMD1 N A Pin 6 EC_SMC1 SMbus CLOCK Pin...

Страница 36: ...1600 V At 0 C 8 Starting time Tvs 1 1 5 Sec 9 Dispoff 2 8 3 3 3 6 V Backlight on off signal 0 0 5 0 8 V Low level 10 Limited lamp maximum current DAC BRIG 0 3 3 V Note 2 11 PWM signal Note 4 INV_PW M 142 150 158 Hz PWM signal frequency 3 0 3 3 3 6 V PWM signal amplitude 30 100 12 Lamp current over shoot I zero PK 10 Line transient 10 8V to 21V 100us and turn on transient 13 Current Wavefor m facto...

Страница 37: ...00 It is a square wave of 150Hz to adjust backlight brightness that is a function of PWM duty cycle Backlight brightness is maximum value under INV_PWM at 100 and brightness is minimum under INV_PWM at 30 5 The system interface signals belong to 3 3V 6 Please make sure open lamp output voltage should be within starting voltage specification 7 Inverter should pass human body safety test 8 Inverter ...

Страница 38: ...rms DAC_BRIG 0 V PWM 30 Il 5 7 6 0 6 3 mArms DAC_BRIG 0V PWM 100 Il 2 7 3 0 3 3 mArms DAC_BRIG 1V PWM 30 F 45 55 65 kHz h 80 LCD Item Specification Vendor model name CMO N154I1 L02 Samsung LTN154X1 L02 LG LP154W01 A3 LG LP154W02 A1 Mechanical Specifications LCD display area diagonal inch 15 4 15 4 15 4 15 4 Display technology TFT TFT TFT TFT Resolution WXGA 1280 800 WXGA 1280 800 WXGA 1280 800 WSX...

Страница 39: ... 3 5A max Output Ratings CC mode DC output voltage 18 0 20 0 Constant output 3 5A Dynamic Output Characteristics Start up time 3 sec 115 Vac and 230Vac full load Hold up time 5ms min 115 Vac input full load Over Voltage Protection OVP 25V Short circuit protection Output can be shorted without damage and auto recovery Electrostatic discharge ESD 15kV at air discharge 8kV at contact discharge Dielec...

Страница 40: ...fication Item Specification Dimensions 330mm W x 273mm D x 31 7mm H for 14 1 15 0 inch model Weight 6 11lb 2 77kg for 14 1 inch model 8 cell battery 6 41lb 2 9kg for 15 0 inch model 8 cell battery I O Ports One type II CardBus slots One RJ 11 modem jack One RJ 45 network jack One DC in jack for AC adapter One ECP EPP compliant parallel port One external monitor port One headphone speaker line out ...

Страница 41: ... System timer 004C 004F Motherboard resources 0050 0053 Motherboard resources 0060 0060 Standard 101 102 Key or Microsoft Natural PS 2 Keyboard 0061 0061 System speaker 0062 0062 Microsoft ACPI Compliant Embedded Controller 0064 0064 Standard 101 102 Key or Microsoft Natural PS 2 Keyboard 0066 0066 Microsoft ACPI Compliant Embedded Controller 0070 0071 System CMOS real time clock 0072 0077 Motherb...

Страница 42: ...l R 82801DB DBM SMBus Controller 24C3 1600 161F Intel R 82801DB DBM USB Universal Host Controller 24C4 1700 171F Intel R 82801DB DBM USB Universal Host Controller 24C7 C000 C0FF Realtek RTL8139 810x Family Fast Ethernet NIC C100 C17F VIA OHCI Compliant IEEE 1394 Host Controller E000 E007 Intel R 82852 82855 GM GME Graphics Controller E100 E1FF Realtek AC 97 Audio E200 E23F Realtek AC 97 Audio E300...

Страница 43: ...SB Universal Host Controller 24C4 Intel R 82801DB DBM USB Universal Host Controller 24C7 Intel R 82852 82855 GM GME Graphics Controller Realtek AC 97 Audio Realtek RTL8139 810x Family Fast Ethernet NIC VIA OHCI Compliant IEEE 1394 Host Controller DMA Channel Assignment DMA Channel Function Hardware 1 ECP Printer Port LPT1 3 SMC IrCC Fast Infrared Port 4 Direct memory access controller IRQ Assignme...

Страница 44: ...value of a parameter press p or q Press while you are in any of the menu options to go to the Exit menu In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help...

Страница 45: ...resent or unknown type None should be shown on this field Serial Number This item will show the Serial number of system Asset Tag This item will show the Asset Tag number of the system UUID This number only valid when there is an internal LAN device presents otherwise zero will be display in this field System First field reports the model name of processor Second field reports CPU Speed Insyde Sof...

Страница 46: ...emory Parameter Description Base This field reports the base memory size of system Extended This field reports the extended memory size of the system VGA BIOS Version This field reports the VGA BIOS version of system ...

Страница 47: ... LCD will be reduced for power saving when adaptor has been removed from the system When this is not selected brightness of the LCD will remain the same after adaptor has been removed from the system PXE Boot From LAN When this is selected Boot from LAN feature is enabled When this is not selected Boot from LAN feature is then disabled Insyde Software SCU May 20 2003 5 40 09 Main Advanced Security...

Страница 48: ... COM4 2E8 IRQ3 DMA Setting for Fast IR Sets a DMA channel for the printer to operate in ECP mode This parameter is enabled only if Mode is set to ECP DMA1 DMA2 DMA3 Mode Setting Normak 16550 IrDA HPSIR ASK IR FAST IR ԩʳ ԩ Insyde Software SCU May 20 2003 5 40 09 Main Advanced Security Boot Exit FIR Ports FIR I O settings Mode Setting for IRDA FIR Ports Disabled Normal 16550 COM1 3F8 IRQ4 IrDA HPSIR...

Страница 49: ...Enhanced Parallel EPP EPP mode Extended Compabilities ECP ECP mode requires DMA channel Standard AT Centronics Bidirectional PS 2 Enhanced Parallel EPP Extended Capabilities ECP DMA Setting for Fast IR If ECP mode has been selected then DMA default is DMA1 DMA1 DAM3 Insyde Software SCU May 20 2003 5 40 09 Main Advanced Security Boot Exit FIR Ports Port Address Port Definition FIR Ports None Standa...

Страница 50: ...acy Universal Serial Bus Enabled Enable support for Legacy Universal Serial Bus Insyde Software SCU May 20 2003 5 40 09 Main Advanced Security Boot Exit FIR Ports LPT Port ԩLegacy USB DMA1 Legacy USB keyboard Floppy Disk USB Mouse Support Space for Enable or Disable ...

Страница 51: ...word Press Enter to set the user password When set this password protects the BIOS Setup Utility from unauthorized access Set Supervisor Password Press Enter to set the administrator password When set this password protects the BIOS Setup Utility from unauthorized access HDD Drive Lock This allows users to protect their Hard Drive being accessed by enabling HDD security to their hard drive Disable...

Страница 52: ...fined in this group happened The following sub options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup Allows the user to specify whether or not a password is required to boot Disabled Enabled Parameter Description Option ...

Страница 53: ...ices Insyde Software SCU May 20 2003 5 40 09 Main Advanced Security Boot Exit Boot Device Boot Device 1st Boot Device 2nd Boot Device 3rd Boot Device Hard Disk C Ԧ Hard Disk C Hard Disk C CD ROM Drive CD ROM Drive Ԧ CD ROM Drive Ԧ Diskette A Diskette A ʳ ʳ Diskette A Network Boot Network Boot Network Boot OK Cancel Tab Right Left for block select Up Down for item select Enter for accept Cancel Esc...

Страница 54: ...p Load Setup Default Loads default settings for all parameters same as t Discard Changes Allows the user to discard previous changes in CMOS Setup Insyde Software SCU May 20 2003 5 40 09 Main Advanced Security Boot Exit Exit Saving Changes Exit Saving Changes Exit Discarding Changes Press OK to save the current Load Setup Default Setup parameters to CMOS RAM Discard Changes The computer will be re...

Страница 55: ...ies NOTE Please use the AC adaptor power supply when you run the Flash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Flash 1 Prepare a bootable diskette 2 Copy the Flash utilities to the bootable diskette 3 Then boot the system from the bootable diskette The Flas...

Страница 56: ... preventing electrostatic discharge small Philips screwdriver flat head screwdriver Philiips screwdriver nut screwdriver tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Chap...

Страница 57: ... Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack ...

Страница 58: ...nel Assy Keyboard K B Support Plate Assy Display Assy Logic Assy LCD Coaxial Cable Hinge L Assy Hinge R Assy LCD Panel LCD Cover Sub Assy LCD Bezel Sub Assy Logic Locu Assy VG A Board M DC Board Logic Up Assy Logic up Sub Assy Sub W oofer SD Board M B Board Speaker L Speaker R Deco Plate TP Support Assy Hinge Saddle R Assy Hinge Saddle L Assy TP FPC Assy Logic Up Sub Assy Front Button Board FFC Fr...

Страница 59: ...52 Chapter 3 E M2 5x14 F M2 0x4 G M2 5x4 H M2 5x14 I M2 5x10 J M2 5x5 K M3 0x3 L M2 0x3 M 2 5x4 N M2 5x4 O M2 5x5 P M2 5x4 Item Description ...

Страница 60: ...tch 2 Then remove the battery pack 3 Remove the two screws to release the hard drive door Then take it away Disassemble the Wireless 1 Remove the one screw to release the mini door and take it away 2 Disconnect the two wireless cables 3 Then take the wireless board from the base Disassemble the RAM and ODD 1 Remove the one screw to release the RAM door and remove it 2 Press down the both side latc...

Страница 61: ...ddle cover board 4 Remove the two screws to release the middle cover board 5 Then detach the middle cover board from cover Disassemble the Keyboard 1 Remove the screws on each side 2 Pull up both sides of the latches to disconnect the FFC from the mainboard 3 Remove the screws on each side to release the keyboard bracket 4 Then take the keyboard supporter bracket from the system ...

Страница 62: ...ws to release the MDC board 2 Disconnect the MDC cable before you take the MDC board 3 Press down the both sides latches to release the RAM 4 Disconnect the right and left speaker cables from the mainboard 5 Disconnect the touchpad FPC connector and CPU fan cable Disassemble the Upper Case 1 Remove the thirteen screws located on the base case 2 Remove the two screws on the other side to located on...

Страница 63: ...onnector 3 Disconnect the cable as highlights 4 Then detach the touchpad bracket from the position 5 Detach the touchpad PC from the module 6 Disconnect the bluetooth board FFC connector 7 Remove the two screws to release the bluetooth board 8 Take the bluetooth board from the system 9 Remove the one screw to release the LCM board 10 Detach the LCM board from the system ...

Страница 64: ...om the opsition 6 Remove the one screw to release the CPU fan from the hinge saddle 7 Take the CPU fan from the hinge saddle 8 Remove the three screws to release the left hinge saddle 9 Detach the left hinge saddle from the system 10 Remove the one screw to release the left speaker from the base cover 11 Then detach the left speaker 12 Remove the four screws to release the thermal module 13 Detach...

Страница 65: ...rd 4 Remove the ground screw to release the card reader 5 Disconnect the card reader cables on each side 6 Disconnect the sub woofer cable 7 Remove the screws on each side to release the sub woofer 8 Detach the sub woofer from the case 9 Detach the card reader board from the case 10 Remove the one screw to release the mainboard 11 Press the PCMCIA button and hold the position to release the mainbo...

Страница 66: ...t side 4 Detach the LCD panel from the cover 5 Take the antenna away from the position to release the inverter board 6 Disconnect the LCD coaxial cables 7 Remove the four screws to release the left LCD bracket 8 Take the left LCD bracket from the panel 9 Remove the four screws to release the right LCD bracket 10 Take the right LCD bracket from the panel ...

Страница 67: ...o separate the ODD drive 2 Detach the ODD bracket 3 Detach the ODD door Disassemble the HDD Module 1 Remove the two screws on each side 2 Separate the hard disk top cover and take the hard drive from the carrier 3 Remove the hard disk connector from the rear position ...

Страница 68: ...alled on the hard disk Operating systems that were not preinstalled by Acer can cause malfunction make sure all optional equipment is removed from the computer make sure the floppy disk is empty 5 Use the following table with the verified symptom to determine which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check POST does not com...

Страница 69: ...isolate the problem to a controller drive or CD ROM DVD ROM Make sure that the CD ROM does not have any label attached to it The label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Insert an audio CD into the CD DVD drive If the CD DVD drive can read the data from the audio CD The drive does not have problem then go to next step If the CD...

Страница 70: ...ing operation Memory Check Memory errors might stop system operations show error messages on the screen or hang the system Currently we do not provide memory test program However if you need to check memory but have no testing program or diagonositc utility at hand please go to http www passmark com to download the shareware BurnIn Test V 3 0 You may test the memory with this program under Window ...

Страница 71: ...thin the range do the following Replace the main board If the problem is not corrected see Undetermined Problems If the voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 If the DC IN indicator does not light up check the power cord of the power adapter for correct continuity and installation 4 If the operational charge does ...

Страница 72: ...ouse is working 3 If the PS 2 mouse does not work then check if the main board to switch board FPC is connected well 4 If the main board to switch board FPC is connected well then check if the touch pad FPC connects to the main board properly 5 If there is still an error after you have connected the touch pad FPC to the main board properly then replace the touch pad or touch pad FPC The touch pad ...

Страница 73: ...to an appropriate level 1 Try different audio sources For example employ audio CD and ditital music file to determine whether the fault is in the speaker system or not If not all sources have sound problem the problem is in the source devices If all have the same problem continue next step 2 Connect a set of earphone or external speakers If these devices work fine go to next step If not then the m...

Страница 74: ...ct the error Beep Code Message Description short short short short short long FAULTY DMA PAGE REGISTERS DMA page registers do not function properly short short short short long short FAULTY REFRESH CIRCUIT RAM refresh circuit does not function properly short short short short long long ROM CHECKSUM INCORRECT BIOS ROM checksum failed short short short long short short CMOS RAM TEST FAILED CMOS RAM ...

Страница 75: ... RUN SCU The time date information in CMOS is invalid N A MACHINE IS LOCKED TURN KEY The keyboard operation is locked N A BOOT SECTOR 0 HAS CHANGED The boot sector of the hard disk has been changed probably because of a virus attack N A Suspend to Disk partition MISSING No Suspend to Disk partition found N A Hard Disk ERROR Access to the Suspend to Disk partition failed N A Suspend to Disk partiti...

Страница 76: ... LCD cable LCD Main board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board Main board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation Power source battery pack and power adapter See Power System Check Battery pack Power adapter Hard driv...

Страница 77: ...ptom Error Action in Sequence The system will not enter hibernation Keyboard if control is from the keyboard Hard disk drive Main board The system doesn t enter hibernation mode and four short beeps every minute Press Fn F4 and see if the computer enters hibernation mode Touchpad Keyboard Hard disk connection board Hard disk drive Main board The system doesn t enter standby mode after closing the ...

Страница 78: ...FPC LCD inverter LCD USB does not work correctly USB device cable is firmly connected into the USB ports Test one USB port each time USB socket is firmly secured to the main board Main board Print problems Ensure the Parallel Port in the System Devices of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run parallel port test Printer driver Printer cable Printer Main board Keyboa...

Страница 79: ...ror Action in Sequence Internal modem does not work correctly Ensure the telephone cable is firmly plugged into the telephone wall socket and the modem port of the computer Modem phone port is secured to the main board modem combo board Main board ...

Страница 80: ...ctrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the diagnostic test for several times to isolate the problem 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Страница 81: ... Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices Non Acer devices Printer mouse and other external devices Battery pack Hard disk drive DIMM CD ROM Diskette drive Module PC Cards 4 Power on the computer 5 Determine if the problem has changed 6 If the problem does not recur reconnect the removed de...

Страница 82: ...nnector JP9 Modem Connector JP11 PCMCIA Connector JP12 13 AGP Connector JP15 FAN Connector JP16 MDC Connector JP17 System Connector JP18 R SPK Connector JP19 L SPK Connector JP20 T P Connector JP21 KB Connector JP22 SO DIMM1 Connector JP23 CD ROM Connector JP25 HDD Connector JP32 Cardreader Connector Jumper and Connector Locations Chapter 5 ...

Страница 83: ...76 Chapter 5 JP34 Subwoofer Connector JP35 Bluetooth Connector U9 CPU U12 North Bridge U8 South Bridge PCN2 AC Jack PCN3 Battery Connector Item Description ...

Страница 84: ...Chapter 5 77 Bottom View Item Description JP28 Mini PCI Connector JP30 SO DIMM0 Connector ...

Страница 85: ...or channel For whatever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines ...

Страница 86: ...78 Chapter 6 Exploded Diagram ...

Страница 87: ...Chapter 6 79 ...

Страница 88: ...TERY LI ION 12 CELLS PANASONIC GC86503PAJ0 BATTERY LI ION 12 CELLS SAMSUNG GC86508SMG0 BT A1405 001 BT A1401 001 BOARDS MODEM BOARD AMBIT T60M283 54 A14V5 001 MINI PCI WIRELESS BOARD 802 11b INTEL 54 A14V5 002 N A MINI PCI WIRELESS BOARD 802 11a b INTEL 54 A14V5 003 LAUNCH BOARD 55 A14V5 002 N A WIRELESS B T SWITCH BOARD 55 A14V5 003 VGA BOARD 55 A14V5 004 LCM BOARD 55 A14V5 005 ...

Страница 89: ...BLE 50 A14V5 005 LCD COAXIAL CABLE 15 4 WXGA LCD COAXIAL CABLE 15 4 WSXGA 50 A14V5 007 50 A14V5 008 N A POWER CORD US POWER CORD EC POWER CORD AUS POWER CORD UK POWER CORD SWISS POWER CORD CHINA POWER CORD ITALIAN POWER CORD DENMARK 27 A14V5 001 27 A14V5 002 27 A14V5 003 27 A14V5 004 27 A14V5 005 27 A14V5 006 27 A14V5 007 27 A14V5 008 Picture No Part Name Description Part Number ...

Страница 90: ... COVER 60 A14V5 001 N A DIMM COVER 42 A14V5 002 UPPER CASE ASSY 60 A14V5 002 MINI PCI COVER 42 A14V5 003 TOUCHPAD BRACKET W FPC 33 A14V5 001 K B SUPPORT PLATE 33 A14V5 002 VGA BRACKET 33 A14V5 003 LCD PANEL WITH LOGO 60 A14V5 003 Picture No Part Name Description Part Number ...

Страница 91: ...Z FSB INTEL PENTIUM M BANIAS 1 5GHZ 1M 400MHZ FSB INTEL PENTIUM M BANIAS 1 6GHZ 1M 400MHZ FSB INTEL PENTIUM M BANIAS 1 7GHZ 1M 400MHZ FSB INTEL PENTIUM M BANIAS 1 8GHZ 1M 400MHZ FSB KC BS001 14G KC BS001 15G KC BS001 16G KC BS001 17G KC BS001 18G DVD CDRW DRIVE N A DVD CDRW COMBO MODULE HLDS SLOT IN GCC4241N 6M A14V5 001 DVD CDRW COMBO DRIVE HLDS SLOT IN GCC4241N KO 02406 003 Picture No Part Name ...

Страница 92: ...0M9AT00 08K0638 60G 5400RPM HDD 2 5 HGST MORAGA HTS548080M9AT00 08K0638 60G 5400RPM HDD 2 5 TOSHIBA NEPTUNE MK3021GAS 30GB 4200RPM HDD 2 5 TOSHIBA NEPTUNE MK4021GAS 40GB 4200RPM HDD 2 5 TOSHIBA NEPTUNE MK6021GAS 60GB 4200RPM HDD 2 5 FUJITSU V 40 MHT2030AT 30G 4200RPM HDD 2 5 FUJITSU V 40 MHT2040AT 40G 4200RPM HDD 2 5 FUJITSU V 40 MHT2060AT 60G 4200RPM KH 03007 002 KH 04007 004 KH 06007 002 KH 0800...

Страница 93: ...2 013 KB A1402 005 KB A1402 015 KB A1402 018 KB A1402 006 KB A1402 003 KB A1402 004 KB A1402 017 KB A1402 010 KB A1402 009 KB A1402 014 KB A1402 008 KB A1402 012 KB A1402 002 KB A1402 001 KB A1402 016 KB A1402 007 KB A1402 019 LCD MODULE ASSY LCD MODULE 15 4 WXGA SAMSUNG LTN154I1 L02 ASSY LCD MODULE 15 4 WXGA CMO LTN154X1 L02 ASSY LCD MODULE 15 4 WXGA LG LTN154W01 A3 ASSY LCD MODULE 15 4 WXGA CPT ...

Страница 94: ...ARD MAINBOARD W PCMCIA SLOT W O CPU MEMORY MB A1402 001 MEMORY N A 256MB DDR333 HYS64D32020GDL 6 B INFINEON 256MB DDR333 HYS64D64020GBDL 6 B INFINEON 256MB DDR333 MT8VDDT3264HDG 335C3 MICRON 512MB DDR333 MT16VDDS6464HDG 335C3 MICRON 256MB DDR333 NT256D64SH8BAGM 6K NANYA 512MB DDR333 NT512D64S8HBAFM 6K NANYA KN 25602 009 KN 51202 007 KN 25604 009 KN 51204 006 KN 25603 009 KN 51203 005 FAN FAN 23 A1...

Страница 95: ...14V5 001 47 A14V5 002 47 A14V5 003 SCREW LIST N A SCREW JIM M2 0X4 SCREW JIM M2 5X4 SCREW JIM M2 5X5 SCREW JIM M2 5X10 SCREW JIM M2 5X14 SCREW JIM M3 0X3 SCREW JPM M2 0X8 Ni SCREW JPM M2 0X6 Ni SCREW JACK SCREW SCREW M2 5X5 SCREW SPECIAL SCREW 86 A14V5 001 86 A14V5 002 86 A14V5 003 86 A14V5 004 86 A14V5 005 86 A14V5 006 86 A14V5 007 86 A14V5 008 86 A14V5 009 86 A14V5 010 86 A14V5 011 Picture No Pa...

Страница 96: ...1 6G 15 4 WXGA 2x256M 60G 2X DVD C D RW 4 in 1 11b Li ion 2001WLCi PM1 4G 15 4 WXGA 1x256M 2x256M 40G 24X DVD C D RW 4 in 1 11b Li ion 2001WLMi PM1 4G 15 4 WXGA 2x256M 40G 60G 4200rp m 2X DVD RW 4 in 1 11b Li ion 2002WLCi PM1 5G 15 4 WXGA 2x256M 40G 24X DVD C D RW 4 in 1 11b Li ion 2002WLMi PM1 5G 15 4 WXGA 2x256M 60G 4200rp m 2X DVD RW 4 in 1 11b Li ion 2003WLMi PM1 6G 15 4 WXGA 2x256M 60G 4200rp...

Страница 97: ... under Windows XP Home environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Aspire 2000 Compatibility Test Report released by the Acer Mobile System Testing Department Test Compatible Components Appendix B ...

Страница 98: ... A1 15 4 WXGA LCD CABLE Hannstar Hightek Wanshih 15 4 WSXGA LCD CABLE Hannstar Hightek Wanshih 86 Key Keyboard Zippy Jing Mold Inverter Ambit Sumida COMMON T51I056 03 COMMON TWS 442 132 Trackpad Synaptics TM42puf1372 30GB HDD ATA 100 4200RPM HGST Toshiba IC25N030ATMR04 A MK3021 GAS 40GB HDD ATA 100 4200RPM HGST IC25N040ATMR04 0 60GB HDD ATA 100 4200RPM HGST Toshiba IC25N060ATMR04 0 MK6021GAS 80GB ...

Страница 99: ... Mini PCI Intel Centrion WM3B2100NA_MOW Modem MDC Ambit T60M283 Windows XP Home Windows XP Pro Microsoft Microsoft w SP1 w SP1 Slimline 65W AC Adapter LITEON Delta PA 1650 02CR ADP 65B Component Manufacturer Specifications ...

Страница 100: ...ion on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals Training materials Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information on Ace...

Страница 101: ...93 Appendix C ...

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