
Appendices
58
Troubleshooting Check
In case of particular problems, we recommend that you contact your system opera-
tor.
Fault detected
Possible causes
No display
Check that the terminal is connected to the network (dial tone in
the earpiece).
Check the network connection cable.
Check that the other phones in the installation are working.
Check the screen contrast setting.
No dial tone
Check that the terminal is connected to the network (display).
Check the cord to connect the handset.
Check that the other phones in the installation are working.
Check the handset or loudspeaker volume level.
No sound
Check the handset or loudspeaker volume level.
No outside access
Check that you have the right to make outside calls.
Check that your phone is not locked or that your have entered the
right personal code.
Messages
displayed in a
foreign language
Check the selected display language.
No reception of
voice messages
Check your connection to a voicemail system.
Check the recording of your voice signature or greeting message.
Check that call forwarding to your voice mailbox is activated.