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3M ESPE Lava Chairside Oral Scanner User Guide - Beta
page 97 of 118
Appendix A: Status Icons
The Status icons associated with a case are color coded.
Blue is the normal status, requiring no attention. Yellow means some user attention is
required. Red means either a failure, or that a case has required attention for a long time and
you may need to contact Customer Support.
Touch the status icon and a message line at the bottom of the Attention tab displays more
details about the case including instructions on what, if anything, is required next.
Case in progress; still requires user action, e.g.,
a scan or a prescription.
Needs user’s attention. Case was modified at
least 2 days ago but has not yet been signed.
The information for a signed case conflicts in
some way with the information used by the
system that uploads cases. The case requires
immediate attention or has required attention
for some time.
Case’s prescription has been signed and the
Lava C.O.S. is processing it.
A case was signed 2 or more days ago but the
system has not yet started to upload the case.
A signed case has a critical issue that should be
addressed.