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3M ESPE Lava Chairside Oral Scanner User Guide - Beta
page 33 of 118
You can reset your PIN if you forget it.
If you fail to enter the proper PIN when you sign in, the Lava C.O.S. will display the “Forgot
PIN?” button. Touch that button, then enter a new PIN on the New Password screen that
appears next.
To reset a PIN, you will need to know the Case Manager account number, or you can call our
Customer Service number: 1-877-SCAN-LAVA.