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UP Mini 3D Printer User Manual

8. Troubleshooting

Problem or error message

No power

Extruder or platform fails to

reach operating temperature

Material not extruding

Cannot communicate with

printer

Nozzle too cool

Platform too cool

Extruder head has a clicking

sound

Others

If the nozzle is blocked, remove the nozzle and clean it.

The extruder and platform are hot. Use gloves when working in this area of

printer.

4. Troubleshooting

3D Printer User Manual

Troubleshooting

Solution

Verify power cord is securely plugged in.

Extruder or platform fails to

reach operating temperature

1. Verify printer has Initialised. if not, Initialise the printer

2. Heater is damaged, replace the heater

Material is stuck in the extruder. See 3.3.3 Maintain (Extrude)

The gap is too wide between the bearing and wire feed roll

Cannot communicate with

1. Make sure the USB cable is connected to the printer, and to

the PC

2. Unplug the USB cable, then plug in again.

3. Reset the printer—power off then power on.

4. Restart the PC

5. Make sure in Device Manager in Windows that the printer

driver is correctly installed.

6. Try with a different USB cable and with a different PC.

7. If using a USB Hub, try without it.

Close the vent door on the extruder head

Check in maintenance of the extruder temperature

contact support.

Check in maintenance of the platform temperature

contact support.

clicking

This means that the drive gear is slipping on the fil

ment. Check the nozzle and column are clean.

Contact Technical Support : Support@3DPrintingSystems

If the nozzle is blocked, remove the nozzle and clean it.

The extruder and platform are hot. Use gloves when working in this area of

printer.

4. Troubleshooting

e the printer

. See 3.3.3 Maintain (Extrude)

The gap is too wide between the bearing and wire feed rollers.

1. Make sure the USB cable is connected to the printer, and to

power off then power on.

5. Make sure in Device Manager in Windows that the printer

6. Try with a different USB cable and with a different PC.

Close the vent door on the extruder head

Check in maintenance of the extruder temperature and

temperature and

This means that the drive gear is slipping on the fila-

ment. Check the nozzle and column are clean.

3DPrintingSystems.com

The extruder and platform are hot. Use gloves when working in this area of

Содержание UP MINI

Страница 1: ...UP Mini 3D Printer User Manual v 2013 1 31 ...

Страница 2: ... the user s authority for use This document is protected by copyright All rights reserved Its use disclosure and possession are restricted by an agreement with 3D Printing Systems Ltd per software copyright No part of this document may be photocopied re produced or translated into another language without the prior written consent of 3D Printing Sys tems Ltd Copyright 2012 3D Printing Systems Limi...

Страница 3: ... 21 3 1 6 LOADING THE FILAMENT INTO THE EXTRUDER HEAD 21 3 1 7 Setting the Platform Height 22 3 2 USING THE BASIC FUNCTIONS 24 3 2 1 Start the program 24 3 2 2 Loading a 3D model 24 3 2 3 View Options 26 3 2 4 Model transformations 28 3 3 4 Other Maintenance Options 30 3 3 5 Preparing the Platform 32 3 3 6 Print Preferences 33 4 PRINTING 36 Options During Printing 37 Print Options 38 4 1 EXTRUDER ...

Страница 4: ...OOTING 48 8 1 AIR PRINTING 49 8 2 SIGNS OF A BLOCKED NOZZLE 49 8 3 HOW TO CLEAN THE NOZZLE 50 8 4 HOW TO CLEAN THE EXTRUDER COLUMN 51 8 5 HOW TO CLEAN THE EXTRUDER DRIVE GEAR 51 8 6 HOW TO REMOVE THE DRIVE COVER AND EXTRUDER BLOCK 53 8 6 SOLUTION FOR WINUSB DLL NOT FOUND PROBLEM 54 8 7 UPDATE THE DRIVER MANUALLY 55 APPENDIX A SUPPORT 57 ...

Страница 5: ...ally PLA The brown sections of the currently supplied gloves melt at around 200 degrees therefore please do not hold the extruder block with the gloves There is a slight smell from ABS when it is being extruded The smell is however not too un pleasant Operate in a well ventilated room but draught free Draughts can affect warping of ABS prints When ABS is burnt is releases toxic fumes Do not use AB...

Страница 6: ...ter must not be exposed to water or rain or damage may occur Do not shut down the UP System or pull out the USB cable when loading a digital model or the model data may be lost When using the Extrude function keep at least 50mm between the nozzle and the platform If too close the nozzle may get blocked The printer is designed to work properly at an ambient temperature of between 15 C and 30 C and ...

Страница 7: ... Red Printer is not intilised Solid Green Printer is ready Flashing 10 times per second Computer is sending spooling job to the printer Flashing 5 times per second Extruder is heating Flashing 2 times per second Printing in progress Flashing about every 2 seconds Printing has stopped ...

Страница 8: ...ront view of printer 2 3D Printer User Manual is designed with ultimate portability and simplicity in mind The system allow you to print great models with only a few keystrokes even if you have never used a 3D printer before The system uses a nozzle to deposit molten plastic so print Congratulations on purchasing your UP Mini 3D Printer view of printer 2 Overview 9 is designed with ultimate portab...

Страница 9: ...UP Mini 3D Printer User Manual Figure 2 Back view of printer 2 3D Printer User Manual 2 Back view of printer 2 Overview 10 ...

Страница 10: ...UP Mini 3D Printer User Manual Figure 3 Accessories PARTS TOOLS 2 3D Printer User Manual 2 Overview 11 ...

Страница 11: ...ative humidity 2 3D Printer User Manual Specifications Physical Characteristics Material ABS or PLA White Layer Thickness 0 20 0 35mm fine 10 fast 100 cm3 h 120 120 120mm 5 KG 11 lb 245 350 360 mm Extrusion Temperature ABS 260 270c PLA 200 Platform Temperature ABS 50c PLA 50c Specifications Power Requirements 100 240VAC 50 60Hz 200W Smart auto generated and easy to break away support material STL ...

Страница 12: ...lift up the platform and remove the second from under holder onto the back of the printer Mount the Extruder Head by clipping the Extruder head into its magnetic clip bracket The fan sits on the left hand side as per image 3 Then plug in the ribbon cable connector on the top of the head Open the foil bag that contains the ABS filament NOTE Do not let go of the end of the filament otherwise it will...

Страница 13: ...ips to hold the Perfboard Perfboard after printing the printer 3D Printer User Manual of filament onto the back of the printer Check the diagram for the correct orientation of the Feed the end of the filament through the filament guide through the feeder tube and feed about 10cm out the other end of the tube ilament and tube inside the back of the top Push the end of the filament into the print he...

Страница 14: ...and side of the Switch on at the wall socket and switch on at the back www 3dprintingsystems com support to download and install the 3D Print Software Chapter 3 1 2 Installing the Installing the drivers Windows Chapter 3 1 3 Installing drivers Open the software then click 3D Print and then Ini e The printer should align each of its 3 axis the table forward and backwards table up down head moves le...

Страница 15: ...an watch the temperature raise by clicking 3D Print and Maintenance 3D Printer User Manual Scale the bunny by 50 click Scale and select 0 5 Chapter 3 2 4 Model this will centre the model or models on print area on the software Click the Print icon and click Preferences the following 0 2mm Hollow Honeycomb bottom right 30 degrees these are the only values you ll need to Chapter 3 3 6 Print Preferen...

Страница 16: ...r 4 1 Extruder Vent Close the top and front door of the printer It is best to keep the doors closed during preheating and printing The heat generated from the platform extruder head and motors is used to keep the build environment warm and to reduce warping Cold air can cause the model to Turn on the lights to watch the printer create your first Press the front intilise button twice to switch on o...

Страница 17: ...wing dialogue box pops up Choose Continue Anyway and the drivers will install a tomatically 3D Printer User Manual On reboot pop up menu will appear On the next menu select Advanced Options Disable Driver signature Enforcement Now you should be able to install the drivers without any issue wse and choose C Program Files UP Driver then Next The following dialogue box pops up Choose Continue Anyway ...

Страница 18: ...CRYkJr4 3D Printer User Manual If you have any problems installing the drivers or get a Winusb dll not found to the driver section in the troubleshooting section of this manual Sometimes 3DPrint FreeMC is referred as Free Motion depending on your model number Here is a video on the driver i http www youtube com watch v hGYTCRYkJr4 19 If you have any problems installing the drivers or get a Winusb ...

Страница 19: ...brand new it is best to check you have the latest ROM version number i Currently the ROM update can only be updated using the If you have a MAC it s best to get access to a Windows PC to just do the ROM update In the UP software click Help and About UP Compare Rom Vx xx in the about page to the file located in to C Progr System UP Mini x xx ROM If your ROM version on the About page is lower then f...

Страница 20: ...roperly the first thing to try is to re Initialis e option from the 3D Print menu If still not working switch off and on the printer at the back Check the printer drivers trouble shooting section The printer can also be g the front switch on the printer 3 1 6 Loading the filament into the Extruder Head Click on the menu 3DPrint Maintenance Extrude The printer extruder will now start to heat Takes ...

Страница 21: ...er from the nozzle As each printer is slightly different this distance needs to be cal brated before starting to print out the correct nozzle distance please follow these steps Maintenance the below dialogue box will open MAC version In the text box type in the height to which you want the platform to move to and click the To button In the above example the platform will move to 119 30mm The UP Mi...

Страница 22: ...ter before undertaking any further operations and start again need to intialise the printer after every print Normally only when switching on the printer It is only possible to move the nozzle to 8mm higher than the height recorded in the Print screen If for example the nozzle height in the Print screen is set to 110mm you will only be able to move the nozzle up to 118mm in the Maintenance screen ...

Страница 23: ...nt 3D Printer User Manual 3 2 Using the basic functions program icon on the desktop 3D model or on the toolbar and select the model you want to open ports STL files which is the standard input format mat which is UP s proprietary compressed STL format There are thousands of free 3D printable models available at www thingiverse com 3D Print Edit View Tools 24 model you want to open UP ard input for...

Страница 24: ...e build platform section the left mouse button on the model to select it Pink the right mouse button while over the model and a context menu will hoose unload the model or unload all models if you have more than one file open and hoose the model then click Save The file is saved in UP3 format size is 12 18 of the original STL file This is a convenient format for users to For a model to print corre...

Страница 25: ...option Select the model with inverted surfaces and click the Also saving the model as a UP3 file then reopening the file can also fix it If you still cannot fix just try printing a rough version to see if it comes out If you still have errors use the option in the print screen called UnSolid Model and just print it Several separate models can be merged into a single file by using the Merge option ...

Страница 26: ...w button is options Windows version 3D Printer User Manual Rotate the mouse wheel The view gets zoomed in or out The system has 8 preset standard views stored under the View button on the toolbar the View button on the toolbar the startup value for the View button is Fit Windows version Mac version 27 stored under the View button on the toolbar Fit to find these version ...

Страница 27: ...ers rotate clockwise 3D Printer User Manual transformations Model Transformation can be achieved through the Edit menu or the toolbar he Move button and choose or input the in the text box Then choose the axis di rection in which you want to move Each time you click the axis but ton the model will move again 5mm along Z axis or down 5mm Procedure 1 Click on Move 2 Input 5 in the text box Tip If yo...

Страница 28: ...want to scale if you only want to scale in one direction the model uniformly by 2 0 times Procedures 1 Click Scale 2 Input 2 0 in the text box 3 Click Scale again el by 1 2 times along the Z axis only Procedures 1 Click Scale 2 Input 1 2 in the text box 3 Click Z axis This option is provided as a convenient way to convert metric models to imp rial and vice versa To convert an imperial model to met...

Страница 29: ...e ke the models sticking together If printing multiple models you can move them closer and then merge the models together Click Edit menu click Merge which co bines multiple separate models into one model this can be saved as an UP3 file Other Maintenance Options Click Maintain on the 3D Print menu and the following dialog box pops up Windows version Mac version out of the nozzle Click on this but...

Страница 30: ... reading only di plays what it s target temperature is It does not display the current actual temperature heating and all the movement of the printer Once you click this button the cancelled You CANNOT resume a print job once the printer has been After you use the Stop All option you will need to re Initialise the printer This button allows you to pause a print in mid progress you can then resume ...

Страница 31: ...ard to warp as well in these cases you will need to use more clips to erfboard is cut at 45 degrees angle with the edge and just fits the size of the platform When printing starts plastic will have more chance to be pushed into all perforations and this provides a stronger mechanical bond with the bottom surface that prevents it from later lifting use the included red Perfboard pokers The preferen...

Страница 32: ...model you are printing Windows version Mac version resolution layer thickness of the printer This can be between 0 2 the layer thickness the better quality the stronger the printed part and types of honeycomb fill that the interior of parts are made of These cut away i ages show the four different internal fill types Solid Honeycomb The part is made plastic which gives you the strongest part longe...

Страница 33: ...rt The software s Smart Support is where the software will automatically calculate where it requires support material The Bunny on the left was printed with 80 degree support and then the support material is broken away to on the right The recom degrees Support Angle Recommended Angle 30 at which support material gets inserted For example if 10 support material only gets used if angle of surface i...

Страница 34: ...al gets used When you choose area is less than 5mm2 3D Printer User Manual There is always a delicate balance between minimizing the amount of support material versus the quality of the part versus the difficulty of removing support ma The orientation of the part on the print platform is also critical in determining both how much support material also how difficult the support material As a genera...

Страница 35: ... gets to the bottom surface of the real part it starts to build support layers perpendicular to the raft layers layer The default value The part Angle determines at what point solid dense support material gets used If the angle is small than the printer will add solid fill layers under the part surface The thickness of this solid dense support is determined by the dense parameter nder the Support ...

Страница 36: ...mproved by preheating the build platform Click the Preheat option on the 3D Print menu and the printer begins to heat the platform for 15 minutes platform temperature reading only displays what it s target temperature is It does not display the Print and the print dialog box pops up Choose Preferences OK to begin to print Windows version Mac version Options During Printing By pressing Stop All or ...

Страница 37: ...etermines the speed at which the printer moves As a general rule the slower you print the better the quality of the parts For tall parts running at Fast speed can be problematic as the printer can vibrate to the extent that print quality is affected For large surface area parts the Fine setting can be problematic as the printer takes longer to print the part and the corners are therefore more like...

Страница 38: ...ve a smoother finish Recommend for small and intricate Support material is easier to remove Delaminating can occur in the model try with the door closed Recommend to keep the door closed during pre heating of the platform and open the door after the raft section has been co pleted to reduce chances of warping Having the door open or closed really depends on the type of model you are printing Calcu...

Страница 39: ...tems com was AU 59 per 1KG cents per gram Removal s finished printing the printer will beep and the nozzle and platform stop Open the door remove the clips and slide the Perfboard out from the printer platform the spatula under the model and slowly wiggle it back and forth to pry loose the model se gloves as the platform and model may still be hot The spatula is sharp CAUTION It is strongly recomm...

Страница 40: ...f Acetone nail varnish r Removing Support Material Printed models are composed of two parts One part is the model itself and the other part is the support material used to support any overhanging parts of the model The support material is the same physical material as the model material but the support material is printed at a lower density It is very easy to distinguish the model from the support...

Страница 41: ... User Manual Acetone nail varnish remover CAUTION ALWAYS WEAR SAFETY GLASSES WHEN REMOVING SUPPORT MATERIAL ESPECIALLY WITH PLA MATERIAL CAUTION The support material and the tools are sharp Wear gloves and safety glasses when removing the part from the printer material 42 SAFETY GLASSES WHEN REMOVING SUPPORT MATERIAL CAUTION The support material and the tools are sharp Wear gloves and safety glass...

Страница 42: ...e printer will beep and you can gently withdraw the material material on the spool holder and pull it through the filament tube f the tube then insert it into the hole at the top of the extruder head Select the maintain menu form the 3D Print menu Then press the Extrude button in the maintain dialogue After the printer nozzle has warmed up to 260 C the printer will beep Push the filament into the ...

Страница 43: ... boxes Before you enter any new calibration values always click the Reset button otherwise the new values get added to the old ones Before you enter any new values the bar at the very top of the screen should read XY 0 00 deg XZ 0 00 deg Centre L shaped component and measure its deviation Put the exact value into the Z box If it deviates to the right side the value to be put into the Z box will be...

Страница 44: ... soak their nozzle in acetone to clean them or even use an ultrasonic cleaning bath to help clean their nozzles Removing Changing the nozzle Should the nozzle become blocked you t in order to unblock or change it To remove the nozzle first click Withdraw in the maintenance screen then once the printer is at 260c use the nozzle wrench provided in the toolkit that ONLY remove the nozzle when it is h...

Страница 45: ...Spare Parts folder 6 8 Leveling the platform The UP Mini platform can be simply adjusted using the software calibration or manually adjusted If you are wanting to print raftless then you will need carry out the manual calibration available on Mini Platform Calibration 6 8 a Software Platform Leveling Calibration Below is a video showing how to use the software for the UP Mini which uses the same s...

Страница 46: ...ips bring the table up to near nd in maintenance move the head to each corner to ensure the distance b tween nozzle and table is the same at each corner Make sure the table is nice and toasty do a previous print or two and keep the table heated after printing Insulate the table during preheating use a piece of cardboard on the platform while preheating Keep the printer away from any breezes this c...

Страница 47: ... the printer driver is correctly installed 6 Try with a different USB cable and with a different PC 7 If using a USB Hub try without it 1 Close the vent door on the extruder head 2 Check in maintenance of the extruder temperature contact support 1 Check in maintenance of the platform temperature contact support clicking 1 This means that the drive gear is slipping on the fil ment Check the nozzle ...

Страница 48: ...about 10 meters always keeping The filament feed guide on the back of the printer needs to be at about 10 degree angle E sure the extruder can pull the filament without any stress Platform not level then nozzle gets blocked by platform being too close to the nozzle Nozzle too close to the platform Warping therefore the nozzle gets blocked by the warped part being too close to the nozzle has plasti...

Страница 49: ... to gently push the nozzle down while unscrewing the nozzle to remove it as the remaining plastic will act like a soft glue holding it in place hence the reason to withdraw to heat up the residue plastic in the nozzle Soak the nozzle for 24hrs in acetone Then using the needle nose tweezers remove any left over plastic Use a torch or light to shine into the nozzle to see if it is clean If you still...

Страница 50: ...lumn Remove the head cover unplug the extruder fan from the top of the head Withdraw the filament from the extruder Once the printer beeps remove the filament from the extruder head Read the How to remove the Nozzle Click Withdraw again when the printer beeps Using the gloves and a 1 1 5mm drill bit and using your hand twist and poke up into the silver column of the extruder column removing any pl...

Страница 51: ...al Using a brush clean away the plastic dust that has built the cog and the bearing Reassemble all parts 4 Troubleshooting 3D Printer User Manual Using a brush clean away the plastic dust that has built up on 4 Troubleshooting 52 ...

Страница 52: ...tra care with the wires that connect to the extruder block they are fragile 4 Troubleshooting 3D Printer User Manual remove the drive cover and extruder block First Withdraw the filament from the extruder Once the printer beeps remove the filament from the extruder head remove the extruder block then just follow Switch off at the back of the printer and wait for the extruder to Remove the extruder...

Страница 53: ...User Manual Winusb dll not found problem dll not found error message please follow the steps below Uninstall Older Driver and Automatically Install New Driver ontrol panel go to the System Properties dialog box and then 2 Click Device Manager button and the following dialog box will popup Find the 3DPrinter FreeMC in the USB section 3 Click the right mouse button and select the Uninstall option Th...

Страница 54: ... plug again Windows will find a new device Manually select Program files UP Driver or C Program files X86 UP 6 There should now be a new driver section in the device manager as shown below Update the driver manually Here is a video on the driver installation http www youtube com watch v hGYTCRYkJr4 UP software nd the 3DPrint FreeMC it might also be referred as Free Motion or Unknown Device Manager...

Страница 55: ...older the default is C 5 A Free Motion Card section 4 Troubleshooting 3D Printer User Manual the default is C program files UP Driver 5 A Free Motion Card section should now have been inserted into the Device Manager 4 Troubleshooting 56 the Device Manager ...

Страница 56: ...product please contact 3D Printing Systems New Zealand Phone 64 0 9 281 4206 support 3DPrintingSystems com support 3DPrintingSystems com 3D Software many great free or low cost 3D CAD programs that can be used for design scanning and fantastic free and very easy to use 3D modeling ginners into 3D design and printing 3D CAD similar design interface to Google Sketchup clean models for printing Low c...

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