Troubleshooting Problems
145
My telephone is not forwarding my
incoming calls to my voice mailbox.
Log in to the NBX NetSet utility and go to
Call Forward > Call
Forward
and verify that you have selected
Forward to Voice Mail
as
your call coverage point. For details, see
“Forwarding Incoming Calls”
in
Chapter 4
.
I added a One-Touch speed dial, but the
telephone does not dial that number.
Use only numeric characters in your Speed Dial setup. For details, see
“Special Case: One-Touch Speed Dials”
in
Chapter 5
.
I try to pick up a call ringing on another
telephone using Directed Call Pickup, but it
fails.
The telephone that you are using to pick up the call might not be in
the same group as the telephone that is ringing and the telephone
group to which the ringing telephone belongs does not allow
nonmember pickup. See
“Call Pickup”
in
Chapter 7
.
My telephone keeps ringing after I remove
the handset from the charging unit and
press
Talk
.
■
Your telephone may have lost connection to the system
immediately after a call came in. Remove the RJ45 cable from the
jack, then re-insert it into the jack.
■
Wait a few seconds. If the telephone continues to ring, disconnect
the electrical power for your telephone, and then plug it back in.
The display panel shows
Wait for NCP
.
Your telephone may be disconnected from the system. Hang up your
telephone and wait a few seconds. Then remove the handset from the
charging unit. If the message still appears on your telephone display
panel, contact your administrator.
I dial an external call but nothing happens.
You may be required to enter an account code to complete the call.
See
“Account (Billing) Codes”
in
Chapter 7
.
The charge light won’t come on when the
handset is placed in the charging unit.
■
Make sure the AC adapter is plugged into the charging unit and
wall outlet.
■
Make sure the handset is properly seated in charging unit.
■
Make sure the battery pack is properly placed in the handset.
■
Make sure that the charging contacts on the handset and charging
unit are clean.
Conversations are interrupted frequently.
■
Make sure that the base unit antenna is fully vertical.
■
Move closer to the base unit.
■
Check for a Low Battery warning.
A warning tone sounds and there is a
NO
SERVICE
message.
■
Move closer to the base unit.
■
Make sure the AC adapter is plugged into the base unit and wall
outlet.
Table 9
Possible Problems (continued)
Possible Problem
Suggested Solutions
Содержание NBX
Страница 8: ...8 Telephone Specifications 147 INDEX FCC CLASS B VERIFICATION STATEMENT INDUSTRY CANADA NOTICE ...
Страница 12: ...12 ABOUT THIS GUIDE ...
Страница 18: ...18 CHAPTER 1 GETTING STARTED ...
Страница 32: ...32 CHAPTER 2 3COM 3106C AND 3107C CORDLESS TELEPHONES ...
Страница 48: ...48 CHAPTER 3 NBX MESSAGING ...
Страница 68: ...68 CHAPTER 4 STANDARD FEATURES ...
Страница 88: ...88 CHAPTER 5 PERSONALIZING YOUR TELEPHONE ...
Страница 124: ...124 CHAPTER 7 GETTING MORE FROM YOUR TELEPHONE SYSTEM ...
Страница 148: ...148 APPENDIX A TELEPHONE INSTALLATION AND MAINTENANCE ...
Страница 156: ...156 INDEX ...
Страница 158: ......