3Com NBX, Руководство пользователя

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Supervisory Monitoring 109
To activate (toggle on) Call Privacy:
Press Feature + 428 (or press the Call Privacy Access button if one is
programmed on your telephone).
■
The message “CALL PRIVACY ON” appears on the display panel to
indicate that Call Privacy is enabled.
In the case of an incoming call, Call Privacy cannot be activated while the
session is alerting. In this case, you must answer the incoming call before
activating Call Privacy.
To deactivate (toggle off) Call Privacy:
While Call Privacy is on, press F 428 again. (or press the Call
Privacy Access button if one is programmed on your telephone)
■
The message “CALL PRIVACY OFF” appears on the display panel to
indicate that Call Privacy is disabled.
When any active Call Privacy session ends, (for example: you activate Call
Privacy, initiate a call, and then exit the call) the Call Privacy settings are
no longer applicable and the next call will be open to monitoring.
More About
Supervisory
Monitoring
The following usage tips and limitations apply to Supervisory Monitoring
for the 3Com Cordless telephone:
■
Although calls on a 3Com Cordless telephone can be monitored, a
supervisor cannot use a 3Com Cordless telephone to monitor an
agent.
■
A supervisor cannot monitor an agent who is a member of the Privacy
List domain. Likewise, a supervisor cannot monitor an agent who is on
a call with a party who is a member of the Privacy List domain.
You can log in to the NBX NetSet utility and go to System Group
Settings > Supervisory Monitoring to view the status on whether or
not you can be monitored.
■
A supervisor cannot monitor an agent who has activated Call Privacy
(Feature code 428).
■
A supervisor cannot monitor a call where WhisperPage is being used.
For more information on using WhisperPage, see
“WhisperPage” later
in this chapter.