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Class of Service (CoS)
327
■
Phone Number
— An unanswered call goes to the extension number
that you specify in this field. Examples: The receptionist’s telephone, or
the extension of another hunt group.
Class of Service
(CoS)
Class of Service (CoS) is a set of calling permissions that you assign to
users. Most permissions are subject to the Business Hours parameters:
Open, Closed, Lunch, and Other. For example, you can create a class
where toll calls are allowed during normal business hours (Open), but are
not allowed after business hours (Closed).
Additional considerations:
■
Emergency calls (such as calls to 911) are not subject to CoS
restrictions.
■
System-wide Speed Dial numbers are not subject to Class of Service
restrictions. For example, if you want to enable calling to a specific toll
number to all users without regard to their CoS settings, create a
System Speed Dial for that number.
■
When you create a new profile, the system assigns the default CoS
unless you specify a different one. If you edit the properties of the
default CoS, verify that it contains a minimum set of permissions.
■
You can enable or disable Offsite Notification at the system level. The
system-wide setting takes precedence over the CoS setting.
Service classes control these types of calls:
■
Intercom
■
External (local, long distance, international, long distance toll-free,
and long distance toll)
■
CO Code (optional telephone company services, such as Call Waiting)
■
Trunk to trunk transfers
■
Off-site Notification
To configure Class of Service, select
User Configuration > CoS
and see the
Help screens for these buttons:
Add, Modify, Remove,
and
View.
Содержание NBX 100
Страница 14: ......
Страница 18: ...18 ABOUT THIS GUIDE ...
Страница 26: ...26 CHAPTER 1 INTRODUCTION ...
Страница 138: ...138 CHAPTER 2 DIAL PLAN ...
Страница 322: ...322 CHAPTER 3 DEVICE CONFIGURATION ...
Страница 328: ...328 CHAPTER 4 USER CONFIGURATION ...
Страница 412: ...412 CHAPTER 10 TROUBLESHOOTING ...
Страница 458: ...458 APPENDIX B ISDN COMPLETION CAUSE CODES ...
Страница 480: ...480 GLOSSARY ...
Страница 492: ...492 INDEX ...