8-2
Symptom 3
Symptom
The ALM LED is solid on or blinking, which indicates that the firewall is faulty.
For example, the ALM LED is on when the CPU is overheated. The system gives the following
message:
%Jun 25 14:38:45:444 2007 H3C DRVMSG/3/TempCritical:
CPU temperature critical in Slot 3, index is 1.
Solution
Check the displayed information (such as system temperature and board voltage alarms) given on the
serial terminal and the software management tool.
If cause cannot be located and the problem persists, record the above information and contact your
local sales agent.
Troubleshooting LPUs
Symptom 1
Symptom
The RUN LED is off, which indicates the firewall is powered off or the LPU is faulty.
Solution
Check that:
z
The firewall is powered on.
z
The LPU is properly inserted into an LPU slot (slot 1 through slot 4).
If the LPU is faulty, the following prompt will be displayed after you enter the
display version
command:
Slot3:
The Board is present, state is unknown
If the cause cannot be located in the steps above and the problem persists, contact your local sales
agent.
Symptom 2
Symptom
Twenty minutes after the firewall is powered on or the LPU is inserted with power supply on, the RUN
LED still flashes at 8 Hz, which indicates that the LPU application failed to start or the LPU is faulty. In
this case, the LPU is in position, and if you enter the
display version
command, the following
information will be displayed:
Slot3:
The Board is present, state is unknown
Solution
Contact your local sales agent.
